4차 산업혁명시대 행정관리의 효율성 제고에 관한 법적 문제 고찰

Abstract

As the era of digital revolution, which is an extension of the 4th industry, is in full swing, the advancement of related technologies is bringing about many changes in administration. In particular, attention is focused on the efficiency of administrative management. The reason for this is the improvement of office processing capabilities using artificial intelligence (AI) learning, big data systems that process vast quantities of quantitative and qualitative data in a short time, This is because an open cloud platform where anyone can utilize information and a metaverse civil complaint handling system using Chatbots or avatars are rapidly permeating all areas of our society. Administrative management work using the technology of the digital revolution used to require a lot of time and money because direct human intervention or processing was common in the past. A large number of studies and practice have appeared that work efficiency is improved by rapidly increasing processing response capability. The main purpose of this study is to strengthen the additional basis for existing research by seeking methods for the efficiency of administrative management according to the application of related technologies, focusing on artificial intelligence, big data, cloud platform, and metaverse in accordance with the digital revolution. do. This study seeks to find ways to improve the efficiency of administrative management according to the application of related technologies, focusing on artificial intelligence, big data, cloud platforms, and metaverse following the 4th Industrial Revolution. However, this convenience may not be all good. In a hyperconnected society, the risk of hacking and invasion of privacy can be much greater. It could be a dark society where individual privacy is exposed unprotected and monitored by someone anytime, anywhere. Legislative countermeasures should not be missed.