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온라인 커뮤니티 성장에 영향을 미치는 요인에 관한 연구

An Study on Determinants Affecting a Growth of Online Community

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초록

This study is to analyze factors affecting a growth of online community with perspectives of social network. Particularly this study tries to explore structural phenomenon built by interactions between users in a certain of free board belonging to the online community, in which focuses on one’s writing a comments responding on those of others. With using SNA(Social Network Analysis), the social network data calculated from users’ interaction shown as their comments were collected to draw out each individual’s centrality value representing the structure of the online community and also we estimated duration time and the number of each comments as a proxy variable representing growth of the online community. And then cause-and-effect relationship between individual’s centrality value and the duration time and the number of each comment were analyzed. As a result of the analysis, Core-Periphery, Centralization and Reciprocity have significant effects on the duration time and the number of each comment, therefore those significant values representing online structure will give an implication to manage, to promote the online community, to forecast its evolution path and to build critical policies.

Abstract

This study is to analyze factors affecting a growth of online community with perspectives of social network. Particularly this study tries to explore structural phenomenon built by interactions between users in a certain of free board belonging to the online community, in which focuses on one’s writing a comments responding on those of others. With using SNA(Social Network Analysis), the social network data calculated from users’ interaction shown as their comments were collected to draw out each individual’s centrality value representing the structure of the online community and also we estimated duration time and the number of each comments as a proxy variable representing growth of the online community. And then cause-and-effect relationship between individual’s centrality value and the duration time and the number of each comment were analyzed. As a result of the analysis, Core-Periphery, Centralization and Reciprocity have significant effects on the duration time and the number of each comment, therefore those significant values representing online structure will give an implication to manage, to promote the online community, to forecast its evolution path and to build critical policies.

참고문헌 (15)

  1. 서정한, "디지털 콘텐츠 사용자의 만족에 영향을 주는 서비스 품질 요인 및 유통 채널 탐색에 관한 연구", (사)디지털산업정보학회 논문지, 7(4), pp.183~198 (2011), (사)디지털산업정보학회
  2. 최재영, "블로그 사용자의 지속적 사용의도에 영향을 미치는 요인에 관한 연구", (사)디지털산업정보학회 논문지, 7(2), pp.161~172 (2011), (사)디지털산업정보학회
  3. 고낙현, "모바일 애플리케이션 마켓 촉진 전략에 관한 연구", (사)디지털산업정보학회 논문지, 7(1), pp.143~157 (2011), (사)디지털산업정보학회
  4. 배순한, "온라인 커뮤니티의 중심성 변화에 대한 탐색적 연구 : 사회연결망 분석을 이용하여", 지식경영연구, 11(2), pp.17~35 (2010), 한국지식경영학회
  5. 배순한, "온라인 구전과 브랜드 관계의 질적 요인이 소비자 구매 의도에 미치는 영향", (사)디지털산업정보학회 논문지, 7(3), pp.175~187 (2011), (사)디지털산업정보학회
  6. 배순한, "멀티미디어 온라인 학습 컨텐츠의 특성이 학습자의 학습 효과에 미치는 영향에 관한 연구", (사)디지털산업정보학회 논문지, 5(1), pp.127~139 (2009), (사)디지털산업정보학회
  7. 이재신, "온라인 커뮤니티 활동과 커뮤니케이션 형태와 공동체 역할에 관한 연구 : 스포츠 커뮤니티를 중심으로", 언론과학연구, 7(4), pp.79~111 (2007), 한국지역언론학회
  8. 손동원, "사회네트워크(social network)분석" (2002), 경문사
  9. Scott, J., "Social Network Analysis : a handbook" (1991), Sage Publications Inc
  10. Wasserman, S., "Social Network Analysis Methods and Applications" (1994), Cambridge University Press
  11. Cummings, J., "Structural Properties of Work Groups and their Consequences for Performance", Social Networks, 25(3), pp.197~210 (2003)
  12. Huang, S, "Mobilizing Informational Social Capital in Cyber Space:Online Social Network Structural Properties and Knowledge", ICIS(International Conference on Information Systems) Proceedings (2005)
  13. Borgatti, S., "Models of core", periphery Structures, 1999, pp.21(4), 375~395
  14. Kane, G., "Casting the Net: A multimodal network perspective on knowledge management" (2005), Proceeding of International Conference on Information Systems
  15. Phang, C. W., "Investigating Participation in Online Policy Discussion Forums Over Time: Does Network Structure Matter", Proceedings of International Conference on Information Systems (2007)

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