사회적 네트워크가 성과에 미치는 영향
The Effects of Social Network Positions on Individual Performance
1
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
The purpose of this study was to propose a model of knowledge transfer in IT outsourcing. In this study, structural holes were chosen as antecedent factors, and job performance as a consequence factor. We conducted a survey in which we collected data from 42 respondents working in one of the leading IT companies in Seoul, South Korea. The data were analyzed using UCINET 6 and SmartPLS 2.0. The antecedent factors (structural holes in closeness network and in professional network) turned out to be statistically significant. Knowledge transfer considerably influenced job performance. Lastly, implications and limitations of these findings were discussed, and directions for future research were suggested.
Abstract
The purpose of this study was to propose a model of knowledge transfer in IT outsourcing. In this study, structural holes were chosen as antecedent factors, and job performance as a consequence factor. We conducted a survey in which we collected data from 42 respondents working in one of the leading IT companies in Seoul, South Korea. The data were analyzed using UCINET 6 and SmartPLS 2.0. The antecedent factors (structural holes in closeness network and in professional network) turned out to be statistically significant. Knowledge transfer considerably influenced job performance. Lastly, implications and limitations of these findings were discussed, and directions for future research were suggested.
참고문헌 (35)
- 김기현, "Pentagon Model을 활용한 정보화 프로젝트 PMO의 성과평가 모형 제시", 한국전자거래학회지, 21(4), pp.119~136 (2016), 한국전자거래학회[DOI]
- 김기현, "정보화 프로젝트 PMO (Project Management Office)의 성과관리: 의료·금융·IT", SI 산업을 중심으로, 2017, pp.30(7), 1189~1217[DOI]
- Alavi, M., "Review: Knowledge Management and Knowledge Management Systems: Conceptual Foundations and Research Issues", MIS Quarterly, 25(1), pp.107~136 (2001)[DOI]
- Bock, G. W., "Breaking the Myths of Rewards: An Exploratory Study of Attitudes About Knowledge Sharing", Information Resources Management Journal, 15(2), pp.14~21 (2002)
- Bock, G. W., "Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate", MIS Quarterly, 29(1), pp.87~111 (2005)[DOI]
- 김창식, "조직구성원의 지식공유에 영향을 미치는 요인에 관한 연구 : 소셜네트워크 관점", 박사, 비즈니스IT전공, pp.2013
- 김창식, "정보시스템 아웃소싱 조직구성원의 지식이전 선행요인; Triandis 모델 및 사회적 자본 이론 관점", (사)디지털산업정보학회 논문지, 10(1), pp.157~167 (2014), (사)디지털산업정보학회
- 김창식, "조직구성원의 네트워크 위치가 지식공유에 미치는 영향", 지식경영연구, 16(2), pp.67~89 (2015), 한국지식경영학회[DOI]
- Burt, R. S, "Structural Holes: The Social Structure of Competition" (1992), Harvard University Press
- McEvily, B., "Bridging ties: A source of firm heterogeneity in competitive capabilities", Strategic Management Journal, pp.1133~1156 (1999)
- 김창식, "국내 골프리조트기업의 제휴 네트워크 특성이 기업성과에 미치는 영향 : 소셜 네트워크 관점", 경영연구, 26(2), pp.23~50 (2011), 한국산업경영학회[DOI]
- 곽기영, "소셜 미디어 환경에서 테르티우스 융겐스 성향이 개인의 직무성과에 미치는 영향", 경영학연구, 41(5), pp.1217~1248 (2012), 한국경영학회
- Nahapiet, J., "Social Capital, Intellectual Capital, and the Organizational Advantage", Academy of Management Review, 23(2), pp.242~266 (1998)[DOI]
- 구태회, "호텔 전략적 네트워크의 구조적 공백이 호텔 경영성과에 미치는 영향:국내 특급 호텔에 대한 사회네트워크 분석을 중심으로", 관광학연구, 30(4), pp.67~86 (2006), 한국관광학회
- Oh, W., "Coauthorship dynamics and knowledge capital: The patterns of cross-disciplinary collaboration in information systems research", Journal of Management Information Systems, 22(3), pp.266~292 (2005)[DOI]
- Schilling, M. A., "Interfirm collaboration networks: The impact of large-scale network structure on firm innovation", Management science, 53(7), pp.1113~1126 (2007)[DOI]
- Phelps, C. C., "A longitudinal study of the influence of alliance network structure and composition on firm exploratory innovation", Academy of management journal, 53(4), pp.890~913 (2010)[DOI]
- Sykes, T. A., "Model of acceptance with peer support: A social network perspective to understand employees' system use", MIS Quarterly, 33(2), pp.371~393 (2009)[DOI]
- 김창식, "리조트 고객서비스센터 조직구성원의 소셜네트워크 위치가 직무성과에 미치는 영향", 관광레저연구, 27(5), pp.113~127 (2015), (사)한국관광레저학회
- Fishbein, M., "Belief, Attitude, Intention and Behavior: An Introduction to Theory and Research" (1975), Addison-Wesley
- Ajzen, I., "The Theory of Planned Behavior", Organizational Behavior and Human Decision Processes, 50(2), pp.179~211 (1991)[DOI]
- Triandis, H. C., "Values, Attitudes, and Interpersonal Behavior", Nebraska Symposium on Motivation 1979: Beliefs, Attitudes and Values (1980)
- 김태구, "호텔직원의 지식공유행동과 서비스 혁신행동 - 수정 및 확장된 Triandis 모형의 적용 -", 관광학연구, 36(8), pp.25~49 (2012), 한국관광학회
- 김창식, "지식공유 결정요인에 관한 연구－Triandis 모델 관점－", 경영연구, 30(2), pp.51~74 (2015), 한국산업경영학회[DOI]
- Borgatti, S. P., "L. C. UCINET 6.0 Version 1.00" (1999), Analytic Technologies
- "SmartPLS 2.0(beta)" (2005)[URL]
- Anderson, J. C., "Structural equation modeling in practice: A review and recommended two-step approach", Psychological bulletin, 103(3), pp.411~423 (1988)[DOI]
- 김효준, "조직 내 중심성이 IT활용능력에 미치는 영향: 소셜네트워크 관점", 정보시스템연구, 20(1), pp.147~169 (2011), 한국정보시스템학회
- Bruque, S., "Individual Adaptation to IT-Induced Change: The Role of Social Networks", Journal of Management Information Systems, 25(3), pp.177~206 (2008)[DOI]
- Kang, M., "Identifying Difference Antecedents for Closed vs. Open Knowledge Transfer", Journal of Information Science, 36(5), pp.585~602 (2010)[DOI]
- 곽기영, "The Impacts of Social Networks on Individual Adaptation to Technochanges", Asia Pacific Journal of Information Systems, 21(1), pp.29~47 (2011), 한국경영정보학회
- Williams, L. J., "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors", Journal of management, 17(3), pp.601~617 (1991)
- Bagozzi, R. P., "On Evaluation of Structural Equation Model", Journal of the Academy of Marketing Science, 16(1), pp.74~94 (1988)[DOI]
- Chin, W. W., "Modern Methods for Business Research", pp.295~336 (1998), Lawrence Erlbaum Associates
- Fornell, C., "Evaluating structural equation models with unobservable variables and measurement error", Journal of Marketing Research, 18(1), pp.39~50 (1981)[DOI]