정부조직의 지식관리 성공을 위한 CoP 발전방향: 민간부문과의 사례 비교를 중심으로
A Study on Framework of CoP Development for Knowledge Management Success in Government Organization: Focused on Case Comparison of Private Sector
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초록
본 연구는 지식관리 성공을 위한 운영요인으로써 CoP 발전방향을 제안하는데 목적을 두고, 탐색적 연구와 사례연구를 통해 살펴보았다. 탐색적 연구에서는 CoP 중요성을 뒷받침하는 이론적인 논의로 상황학습론과 조직실천 및 조직학습론을 전개하였으며, 사례연구에서는 우리나라 지식관리 선도 조직이라고 할 수 있는 민간부문과 공공부문의 운영 실태를 소개하였다. 사례분석 결과, 민간부문과 공공부문 모두 조직차원에서 CoP 운영을 공식적으로 지원하고 있으며 온라인과 오프라인을 병행하고 문제해결중심으로 운영하고 있었다. CoP 운영 발전방향으로서는 ① 지식공동체로써의 접근, ② 조직문화 조성을 위한 변혁적·지원적 리더십 구현, ③ 신뢰관계의 형성, 그리고 ④ 유무형의 조직적인 지원 등을 제안하였다.
Abstract
A purpose of this study is examined that propose the framework of CoP (Communities of Practice) development with a strategic operating factor for KM success. An approach of this study is exploratory research and case study; the former be developed situated learning and organizational learning as theory to prove CoP importance in organization, the latter have a good looked the realities of private sector and public sector in Korea. Therefore, a framework to develop CoP is suggested that approach to CoK(Communities of Knowledge), transformational and support leadership to aid of organization culture, formation of trust relationship, and tangible and intangible support of organization.
참고문헌 (66)
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