사용성 향상을 위한 종합병원 모바일 웹사이트 GUI 디자인 비교연구

Abstract

The mobile version of a general hospital’s website should be designed to cater for the needs of patients with all kinds of diseases and their caregivers in all age brackets. As such, a sound understanding of users from a wide variety of social and demographic backgrounds is presupposed for its design to ensure easy comprehension and convenient use of the website. This study conducted case surveys and analyzed the mobile website of general hospitals. Currently, 10 hospitals have offered mobile access to their website. These mobile websites were investigated, with their corresponding hospitals categorized by number of beds based on the Ministry of Health and Welfare Year Book 2009. Expert evaluations on their graphical user interface (GUI) designs and degrees of usability were performed. The expert evaluations via questionnaire survey involved 10 professional designers engaged in UI and hospital design. On the basis of design analysis, the survey consisted of five evaluation items, including GUI visual factors such as color, typography, layout, and icon, as well as usability. Results indicated that the mobile websites of Seoul National University Bundang Hospital, Korea University Hospital, and Asian Medical Center achieved the highest scores. A comparative study focusing on usability of these websites is being planned.