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조직 내에서 S-OJT를 수행하는 트레이너들의 예상치 못한 결과

Unintended Consequence among Trainers Delivering Structured OntheJob Training in A Korean Organization

조대연
한국성인교육학회 (The Adult & Continuing Education Of Korea)|2005.11|Andragogy Today: Interdisciplinary Journal of Adult & Continuing Education (IJACE)|제8권 제4호|pp. 95-121

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참고문헌

키워드

조직몰입HRDS-OJT트레이너S‐OJTtrain‐the‐trainer program

초록

본 연구는 한 조직 내에서 S-OJT를 수행하는 트레이너들의 조직몰입과 직무몰입을 검증하기 위한 것이다. 즉, 두 가지 몰입은 트레이너 측면에서 S-OJT의 예상치 못한 결과로 인식할 수 있다. 좀 더 자세히, 본 연구는 S-OJT 트레이너 양성과정의 유용성, 트레이너의 교수전달행동, 그리고 조직 내 S-OJT 환경이 트레이너의 직무 및 조직몰입에 영향을 미치는가를 탐구하고자 하였다. 2003년도 한 보험회사의 서울 시내에 근무하는 S-OJT 트레이너들 중 334명이 본 연구를 위해 무선표집 되었고, 데이터는 설문지를 통하여 수집되었다. 응답자는 235명 (응답률: 70.35%)이며 연구문제를 해결하기 위하여 위계적 회귀분석이 실시되었다. 분석결과 트레이너의 교수전달행동, S-OJT 트레이너 양성과정의 유용성, 그리고 조직으로부터의 지원이 트레이너의 직무 및 조직몰입에 영향을 미치는 것으로 나타났다. 결론적으로 S-OJT는 학습자 측면에서 기대되어지는 효과 (교육훈련결과, 작업성과, 교육생 개발 등)이외에 트레이너 측면의 예상치 못한 결과들이 있음을 알 수 있다.

Abstract

The purpose of this study is to examine employee commitment as an unintended consequence among trainers delivering SOJT in a Korean organization. Specifically, this study investigates whether the usefulness of the trainthetrainer program, SOJT trainer delivery actions, and SOJT trainer work environment influence employee commitment. The population consisted of all SOJT trainers (N = 2498) who were working in a Korean insurance sales organization in 2003. 334 SOJT trainers were randomly selected from 20 division offices in Seoul. Data were collected through a mailed questionnaire. The total number of respondents was 235 (response rate: 70.35%). This study showed that trainer delivery actions, the usefulness of the trainthetrainer program, and support from the organization result in employee commitment as an unintended consequence.

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관련 논문AI추천

체계적 현장직무교육훈련(S-OJT)실시 수준과 조직몰입및 직무몰입과의 관계에서 조직지원의 조절효과이찬, 박한규한국직업능력연구원 · 직업능력개발연구2011 · 제14권 제2호S-OJT 성공요인과 예기치 않은 성과에 관한 사례연구문재승, 황희중한국유통과학회 · 유통과학연구2016 · 제14권 제2호기업현장교사의 OJT 실행 능력, 학습근로자의 훈련과정 만족, 직무 만족 및 조직 몰입의 관계:학습근로자의 일학습병행 이해 수준에 의한 조건부 과정 분석김대영, 임승완교육연구소 · 교육문화연구2020 · 제26권 제4호국내 S-OJT 연구 동향 분석조대연, 최지현한국인력개발학회 · HRD연구2020 · 제22권 제4호중소기업 S-OJT 훈련생의 훈련전이와 관련 변인의 관계이찬, 백지연, 최영준한국직업교육학회 · 직업교육연구2013 · 제32권 제5호현장훈련과 조직성과의 관계에서 현장훈련교사 역량 및 지원제도의 조절효과 : 충청지역 중심으로윤석천, 조세형한국직업교육학회 · 직업교육연구2010 · 제29권 제2호

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