사회적 협상관점에서 바라본 성인 교육프로그램 개발과정: A사 가치공유 프로그램 개발 사례연구
Adult Education Program Planning as Social Negotiation: A Case Study in Corporate Context of Korea
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최근 성인교육 프로그램의 개발활동을 정치적 역학관계 하에서 다양한 이해관계자간에 이루어지는 일련의 사회적 협상행위로서 이해하려는 연구경향이 증가하여 왔다. 서구조직사회에 비해 조직 내에서 상대적으로 높은 권력격차를 가지고 있는 국내 조직문화의 현실에 비추어 볼 때, 사회적 협상 관점은 국내 교육프로그램 개발과정을 이해하는데 매우 중요한 분석적 틀을 제공한다. 이에 본 연구는 ‘사회적 협상 행위로서의 프로그램 개발이론’을 분석적 관점으로 채택하여 기업교육맥락에서의 성인교육 프로그램 개발과정에 나타나는 이해관계자간의 다양한 협상과정이 어떻게 프로그램 개발과정 및 최종 프로그램 산출물에 영향을 주는지를 탐색하고자 하였다. 이를 위하여 본 연구는 A사의 가치공유 프로그램 개발과정에 대하여 참여적 관찰자의 관점에서 사례연구를 수행하였다. 사례연구의 결과는 (1) 프로그램 개발을 위한 사회적 협상과정은 프로그램의 목적, 내용, 형태 등을 결정하기 위한 교육적 요구에 대한 실제적 협상(substantive negotiation)과 교육적 요구를 둘러싼 이해관계자간의 역학관계 그 자체에 대한 초협상 과정(meta-negotiation)이 동시에 이루어지는 과정이며, (2) 이러한 초협상 과정의 결과가 프로그램 최종 산출물 구성에 대한 실제적 협상과정에 어떻게 영향을 주었는지를 심층적으로 분석한다.
Abstract
Adult Education Program Planning as Social Negotiation: A Case Study in Corporate Context of Korea Based on the Cervero and Wilson's perspective of program planning as social negotiation, the purpose of this study was to examine (1) how program planners negotiate planning participants' interests in the context of political power relationship in order to construct an adult educational program and (2) how the negotiations of interests affect the final products of the program development. Particularly, this study was a meaningful research attempt in that the case study was conducted in the corporate context of Korea with high level of power distance in organizational structure. As Cervero and Wilson indicate in their previous case studies, the research findings shows that (1) planners and planning participants always engaged in two types of negotiations in planning an adult education program: substantive negotiations about educational needs such as purpose, content, format, and administration plan and meta-negotiations about the power relationship related to their political and economical needs and (2) the meta-negotiations affected the outcomes of the substantive negotiations to decide the features of developed programs such as purpose, content, format, and administration plan.
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