대학 행정직원들의 감정부조화가 정신건강에 미치는 영향 –심리적 유연성의 매개효과-

키워드

참고문헌 (35)

1. 임성범, "대학행정직원의 역량제고를 위한 성과관리 시스템과 진단지표개발", 교육행정학연구, 34(3), pp.77~105 (2016), 한국교육행정학회
2. 유형규, "직무 기대와 직무 만족의 차이가 전반적인 직원 만족에 미치는 영향 –대학 행정직원을 중심으로-", 한국콘텐츠학회 논문지, 20(9), pp.308~317 (2020), 한국콘텐츠학회[DOI]
3. A. M. Parajon, "The Impact of Emotional Labor and Emotional Dissonance on Job Satisfaction at One Private University in the Middle States Region", pp.2011
4. N. Dhanpat, "Emotional labor in Academe", Challenges faced. Problems and Perspectives in Management, 14(3), pp.575~582 (2016)[DOI]
5. S. L. Han, "The Effect of Emotional Labor of College Administrative Service Workers on Job Attitudes:Mediating Effect of Emotional Labor on Trust and Organizational Commitment", Frontiers in psychology, 11, pp.41~51 (2018)[DOI]
6. A. R. Hoschchild, "The Managed Heart : Commercialization of human feeling" (2003), University of California Press
7. R. J. ERICKSON, "Emotional Labor, Burnout, and Inauthentidty: Does Gender Matter?", Social Psychology Quarterly, 64(2), pp.146~163 (2001)
8. 이정은, "한국판 감정노동척도(K-ELS) 타당화 연구", 한국심리학회지: 건강, 21(1), pp.243~256 (2016), 한국건강심리학회
9. A study on emotional labor conditions, risk factors, and health effects of emotional labor workers, "S. R. Lee", Korea Occupational Safety and Health Agency, ~ (2015)
10. 이정민, "의료 종사자의 감정노동이 신체증상에 미치는 영향 -우울 및 불안의 매개효과를 중심으로-", 한국산학기술학회논문지, 21(11), pp.586~594 (2020), 한국산학기술학회[DOI]
11. 이정민, "돌봄 종사자들의 감정부조화와 우울 및 불안 간의 관계에 대한 융합연구 -정서지능의 조절효과를 중심으로-", 한국융합학회논문지, 12(1), pp.341~352 (2021), 한국융합학회[DOI]
12. M. Murcia, "Psychosocial work factors, major depressive and generalised anxiety disorders : Results from the French national SIP study", Journal of Affective Disorders, 146(3), pp.319~327 (2013)[DOI]
13. J. Wieclaw, "Psychosocial working conditions and the risk of depression and anxiety disorders in the Danish workforce", BMC Public Health, 8(280), pp.1~9 (2008)[DOI]
14. T. Honkonen, "The association between burnout and physical illness in the general population-results from the Finnish Health 2000 Study", Journal of Psychosomatic Research, 61(1), pp.59~66 (2006)[DOI]
15. J. M. T. Moreno, "Descriptive study of stress and satisfaction at work in the Saragossa university services and administration staff", International Journal of Mental Health Systems, 4(7), pp.1~7 (2010)[DOI]
16. L. S. Goldberg, "Display Rules Versus Display Autonomy : Emotion Regulation, Emotional Exhaustion, and Task Performance in a Call Center Simulation", Journal of Occupational Health Psychology, 12(3), pp.301~318 (2007)[DOI]
17. A. A. Grandey, "Emotional regulation in the workplace : A new way to conceptualize emotional labor", Journal of Occupational Health Psychology, 5(1), pp.95~110 (2000)
18. M. C. Onwezen, "The role of psychological flexibility in the demands-exhaustion-performance relationship", European Journal of Work and Organizational Psychology, 23(2), pp.163~176 (2014)[DOI]
19. S. C. Hayes, "Get Out of Your Mind & Into Your Life: The New Acceptance & Commitment Therapy", pp.1~190 (2005), New Harbinger Publications
20. Frank W. Bond, "Preliminary Psychometric Properties of the Acceptance and Action Questionnaire–II: A Revised Measure of Psychological Inflexibility and Experiential Avoidance", Behavior Therapy, 42(4), pp.676~688 (2011), Elsevier BV[DOI]
21. M. Fledderus, "Mental Health Promotion as a New Goal in Public Mental Health Care : A Randomized Controlled Trial of an Intervention Enhancing Psychological Flexibility", American Journal of Public Health, 100(12), pp.2372~2378 (2010)[DOI]
22. F. W. Bond, "The Ability of Psychological Flexibility and Job Control to Predict Learning, Job Performance, and Mental Health", Journal of Organizational Behavior Management, 26(1), pp.113~130 (2006)[DOI]
23. E. J. Wang, "Service, emotional labor, and mindfulness", Business Horizons, 59(6), pp.655~661 (2016)[DOI]
24. N. J. Kim, "A Studies on Acceptance-Commitment Therapy on Female Emotional Laborers` Job Burnout and Experience Avoidance", Journal of Psychotherapy, 12(2), pp.55~75 (2012)
25. A. Díaz-Corchuelo, "Percepción de estrés en personal universitario: Perceived stress in university administration and service staff", Diversitas:Perspectivas en Psicología, 11(2), pp.207~215 (2015)[DOI]
26. A study on improvement of stress assessment tools for emotional workers and preparation of utilization plans, "S. J. Jang", Korea Occupational Safety and Health Agency, ~ (2018)
27. National Center for Mental Health, "Standard Guidelines for Mental Health Screening Tools and Use", National Center for Mental Health, ~ (2020)
28. D. W. Han, "Development of Spielberger's State-Trait Anxiety Inventory, STAI-Y", Korean Journal of Health Psychology, 1(1), pp.1~14 (1996)
29. Mental Health R&D Project Headquarters 1, "Evidence-Based Mental Health Assessment Tool: Anxiety, Obsession, and Trauma", National Center for Mental Health, ~ (2020)
30. 허재홍, "한국어판 수용-행동 질문지Ⅱ 신뢰도 및 타당도 연구", 한국심리학회지: 상담 및 심리치료, 21(4), pp.861~878 (2009), 한국상담심리학회
31. R. M. Baron, "The moderator-mediator variable distinction in social psychological research : Conceptual, Strategic, and Statistical Considerations", Journal of Personality and Social Psychology, 51(6), pp.1173~1182 (1986)
32. M. E. Sobel, "Asymptotic Confidence Intervals for Indirect Effects in Structural Equation Models", Sociological Methodology, 13, pp.290~312 (1982)[DOI]
33. 2019Korea National Health and Nutrition Examination Survey 8th, "Ministry of Health and Welfare", Korea Disease Control and Prevention Agency, ~ (2020)
34. A. H. Winefield, "Occupational Stress in Australian University Staff : Results from a National Survey", International Journal of Stress Management, 10(1), pp.51~63 (2003)
35. F. Dionne, "The psychological flexibility model : a New Approach to Mental Health", Europe PubMed Central, 38(2), pp.111~130 (2013)[DOI]

관련 논문AI추천