본문 바로가기
KERD
논문KCI 등재

A Study on Foreigner’s Online Repurchasing Behavior in Korea

2

조회

0

다운로드

0

인용

0

참고문헌

키워드

초록

The number of foreigners living in Korea has increased rapidly in recent years, and more and more foreigners are purchasing goods online. Therefore, domestic online shopping malls in Korea are trying to find ways of providing better services to foreign online consumers. Online repurchasing behavior of foreigners in Korea who have different cultural backgrounds may be different from Korean online consumers. At present, Korean online shopping malls should be developed globally because they have been facing more rigid competition in domestic market. Thus, this paper needs to study online repurchasing behavior of foreigners living in Korea for the development and globalization of Korean online shopping malls. The purpose of this paper is to study the factors which influence foreigner's online repurchasing behavior through survey on foreigners and it's analysis, and suggest some implications for development and globalization of domestic shopping malls.

Abstract

The number of foreigners living in Korea has increased rapidly in recent years, and more and more foreigners are purchasing goods online. Therefore, domestic online shopping malls in Korea are trying to find ways of providing better services to foreign online consumers. Online repurchasing behavior of foreigners in Korea who have different cultural backgrounds may be different from Korean online consumers. At present, Korean online shopping malls should be developed globally because they have been facing more rigid competition in domestic market. Thus, this paper needs to study online repurchasing behavior of foreigners living in Korea for the development and globalization of Korean online shopping malls. The purpose of this paper is to study the factors which influence foreigner's online repurchasing behavior through survey on foreigners and it's analysis, and suggest some implications for development and globalization of domestic shopping malls.

참고문헌 (30)

  1. 玲玲 李, "大学生校园网购物意向驱动因素研究", pp.2008
  2. Bearden, W., "Reference Group Influence on Product and Brand Purchase Decisions", Journal of Consumer Research, 9 (1982)
  3. Bhattacherjee, Anol, "An Empirical Analysis of the Antecedents of Electronic Commerce Service Continuance", Decision Support Systems, 32 (2001)
  4. Chang, Yaping, "Factors Influencing Consumers' Online Repurchasing Behavior - An Empirical Study from E-commerce Environment and Online-store Standpoints", Management Review, 21 (2009)
  5. Craig-Lees, M., "Consumer Behaviour" (1995), Jacaranda Wiley & Sons
  6. Dennis, Charles, "e-Consumer Behaviour", European Journal of Marketing, 43 (2009)
  7. Flavian, C., "The Role played by Perceived Usability, Satisfaction and Consumer Trust on Website Loyalty", Information and Management, 43(1) (2006)
  8. Inma, Rodriguez-Ardura, "The Consumer and the Web: A Critical Review of the Contributions made by Marketing and the consumer behaviour discipline to Web Science", Web Science Trust (2009)
  9. Ivan, Strugar, "Research Study on Managing Web Site Quality in Croatia", Proceedings of the 8th conference on Applied computer (2008)
  10. 전달영, "인터넷 종합쇼핑몰과 전문쇼핑몰의 쇼핑만족 및 재구매의도에 미치는 영향요인 비교연구", Journal of Global Scholars of Marketing Science(마케팅과학연구), (13), pp.1~27 (2004), 한국마케팅과학회
  11. The Effects of Service Quality and Customer Satisfaction on the Repurchase Intention, "Jeong, Yong-Gil", Inha University Management Research Institute, ~ (1998)
  12. 안운석, "인터넷쇼핑몰의 물류서비스품질, 고객만족 및 재구매의도에 관한 연구", 서비스경영학회지, 5(2), pp.73~91 (2004), 한국서비스경영학회
  13. Kanokwan, Atchariyachanvanich, "What Keeps Online Customers Repurchasing through the Internet?", ACM SIGecom Exchanges, 6 (2006)
  14. Kim, Hee-Woong, "A Comparison of Online Trust Building Factors between Potential Customers and Repeat Customers", Journal of the Association for Information Systems, 5(10) (2004)
  15. The Relationships among Repurchase Intention, Satisfaction, Trust and Website Usability in Internet Shopping Malls, "Kim, Jae-Jon", Korean Society of Computer Information, ~ (2007)
  16. 2009 Survey on the Internet Usage of Foreign Residents in Korea, "KOREA COMMUNICATIONS COMMISSION & KISA", KOREA COMMUNICATIONS COMMISSION & KISA, ~ (2009)
  17. The Impact of Customer Satisfaction and Trust of E-Commerce on Repurchase Effect, "Kwon, Seong-O", Korean Industrial Economic Association, ~ (2002)
  18. McKinney, V., "The measurement of Web-Customer Satisfaction: An Expectation and disconfirmation Approach", Information Systems Research, 13(3) (2002)
  19. McKinney, V., "The measurement of Web-Consumer Satisfaction: An Expectation and Disconfirmation Approach", Information System Research, 13 (2002)
  20. Moorman, C., "Relationships between Providers and Users of Market Research: The Dynamics of Trust Within and Between Organizations", Journal of Marketing Research, 29 (1992)
  21. Nunnally, Jum C., "Psychometric Theory" (1978), McGraw-Hill Book Co.
  22. Oliver, R., "A Cognitive Model of the Antecedents and Consequences of Satisfaction Decisions", Journal of Marketing Research, 17 (1980)
  23. Pavlou, P. A., "Understanding and Predicting Electronic Commerce Adoption: An Extension of the Theory of Planned Behavior", MIS Quarterly, 30 (2006)
  24. QINGJIFAN, "Do Online Social Networks in International Regions Function the Same or Differently?: Based on Korean and U.S. Social Network Customers", Journal of Korea Trade, 13(4), pp.89~110 (2009), 한국무역학회
  25. Shi, Jifeng, "Empirical Study on Online Shopping Perceived Risk - High-tech Digital Products", Management Review (2008)
  26. Tan, Yao-Hua, "The Role of Trust and Deception in Virtual Societies", International Joural of Electronic Commerce, 6(3) (2002)
  27. Tsai, H. T., "Determinants of e-Repurchase Intentions: An Integrative Model of Quadruple Retention Drivers", Information & Management, 44(33) (2007)
  28. Guo An Wang, "On China’s Alibaba’s Success", 전자무역연구, 7(3), pp.25~37 (2009), 한국전자무역연구소
  29. Zheng, Ran-ran, "The Factors of Online Purchase Intention: An Empirical Study", Journal of Business Economics, 189 (2007)
  30. Zhou, Tao, "Research on Online Consumer Repurchase Behavior Based on SERVQUAL", Journal of Management Sciences, 20(3) (2007)

관련 논문AI추천

이 간행물의 다른 논문 (8건)