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의료공급사슬관리의 연구동향과 향후 연구방향에 관한 연구

A Study on Trends and Future Directions of Healthcare SCM

안영효|최석범
한국디지털무역연구소 (Korea Digital Trade Research Institute)|2017.02|디지털무역리뷰 (Digital Trade Review)|제15권 제1호|pp. 139-160|DOI 10.17255/etr.15.1.201702.139

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참고문헌

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의료Healthcare물류Healthcare Supply Chain ManagementLogistics공급사슬관리Supply Chain Management의료공급사슬관리

초록

연구목적: 의료공습사슬관리는 자원을 획득하고 공급품을 관리하고 제공업체와 환자에게 물품이나 서비스를 제공하는 것과 관련이 있다. 의료공급사슬에서 효율성을 제고함으로써 병원과 의사들은 자신들의 조직을 통하여 상당한 비용절감 기회를 창출할 수 있다. 그래서 HSCM은 의료산업분야에서 고객품질을 제고하는데 중요한 역할을 수행한다. 본 논문의 목적은 HSCM에 관한 선행연구들을 분석하고 향후 연구에 대한 시사점을 도출함으로써 HSCM의 발전에 기여하는 것이다. 논문구성/논리: 본 논문을 총 5개장으로 구성되어 있으며 제1장은 서론으로서 연구의 배경과 연구목적을 기술하고 있으며 제2장은 HSCM의 정의와 역할에 근거하여 HSCM의 중요성을 분석하고 있다. 제3장은 주제와 연구방법 범주 차원에서 현재의 연구를 분석한다. 제4장은 현행 연구의 시사점 과 향후 연구의 방향을 도출하고 있다. 제5장은 결론을 내리고 있다. 결과: 사례 연구 방법은 HSCM 연구들에서 자주 사용되는 것으로 나타났으나 일반적 SCM 연구패턴과 동일하게 HSCM 연구에서도 가설검정을 기반으로 하는 실증연구 방법이 잘 사용되지 않았다는 사실이 흥미롭다. 의료 분야에서 IT, 구매 및 보안을 다루는 HSCM 연구활동은 응급 계획, 프로세스 개선 및 네트워크 설계에 초점을 둔 연구에 비해 상대적으로 적게 나타나고 있다. 장래에서는 이러한 사례연구는 더욱 일반화될 것이고 실증연구방법이 의료정보의 공개와 의료 빅데이터의 활용의 관점에서 보다 보편화될 것이다. 독창성/가치: 본 연구는 선행연구를 분석함에 있어 다음과 같은 두가지 차원에서 범주가 채용되고 있다는 점에서 독창성을 가지고 있다. 연구주제와 관련하여 선행연구가 ①응급계획(Emergency planning), ②과정개선(Process improvement), ③네트워크설계(Network design), ④재고관리(Inventory control), ⑤구매(Purchasing), ⑥정보기술(Information technology), ⑦안전(Security)로 범주가 구분되었다. 연구방법론 차원에서는 선행연구가 ①개념적 연구(Conceptual Study), ②사례연구(Case Study), ③탐색적 연구(Exploratory Study), ④실증적 연구(Empirical Study), ⑤분석적 연구(Analytic Study)로 범주가 구분되었다.

Abstract

Purpose: Healthcare supply chain management (HSCM) involves obtaining resources, managing supplies, and delivering goods and services to providers and patients. By promoting efficiency in the healthcare supply chain, hospitals and physicians can create substantial cost-reduction opportunities across their organization. Thus, HSCM plays an important role in enhancing the service quality of the healthcare industry. The purpose of this paper is to contribute to the development of HSCM by analyzing the previous studies on HSCM and suggesting their implications for future studies. Composition/Logic: This paper is composed of five chapters. Chapter I offers the introduction and explains the background and purpose of this study. Chapter II analyzes the importance of HSCM based on its definitions and roles. Chapter III analyzes the current studies in view of the different categories of subjects and methodologies. Chapter IV finds the implications of the current studies and the directions for future studies. Chapter V concludes this paper. Findings: The case study approach has turned out to be more popular among published HSCM papers. On the other hand, it is interesting to note that in congruence with the pattern of generic SCM research, empirical methods based on hypothesis testing are minimal when it comes to HSCM research. HSCM research activities dealing with IT, purchasing, and security are scant compared to studies focusing on emergency planning, process improvement and networking design. Going forward, these case methods will be more popular than now and empirical studies could be used owing to the openness of medical data and availability of medical big data. Originality/Value: This study is novel in view of the fact that previous studies are categorized as follows. In terms of subjects, the studies are categorized as ① process improvement and waste elimination; ②emergency response plan; ③ healthcare network design; ④ healthcare material purchase management; ⑤ healthcare supplies inventory management; ⑥ healthcare information system and information technology; and ⑦ healthcare safety and security. In terms of methodologies, the studies are categorized as ① conceptual study; ② case study; ③ exploratory study; ④ empirical study; ⑤ and analytic study.

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