SNS 정보 활용이 치과의료기관 이용의사에 미치는 영향
Influence of social network service(SNS) information on intention to dental office use
2
조회
0
다운로드
5
인용
0
참고문헌
키워드
초록
Objectives: The purpose of the study is to investigate the effect of social network service(SNS) information on intention to dental office use. Methods: A self-reported questionnaire was completed by 410 users of social network service between twenty and thirty years old in Seoul and Gyeonggido after receiving informed consent from July 1 to August 3, 2015. The questionnaire consisted of general profiles of the subjects(6 items), use of dental office(3 items), use of SNS(3 items), use of dental SNS(4 items), use of general SNS(6 items), application of dental SNS(6 items), and intention to dental office use(2 items). Except 8 incomplete answers, 402 data were analyzed using SPSS 18.0 program. Results: The first choice of dental office was recommendation by the acquaintances. There were close correlations between the use of SNS information and the use of general SNS information according to sex(p=0.016) and the frequency of SNS(p=0.012). The use of SNS for dental information showed a meaningful correlation with sex(p=0.003). The intention to use was influenced by sex(p=0.016) and the use of SNS for dental information(p<0.001). Conclusions: The important factor of visit intention to dental service was recommendation by the acquaintances through SNS. The appropriate advertisement of visit intention is very important to improve dental health care.
Abstract
Objectives: The purpose of the study is to investigate the effect of social network service(SNS) information on intention to dental office use. Methods: A self-reported questionnaire was completed by 410 users of social network service between twenty and thirty years old in Seoul and Gyeonggido after receiving informed consent from July 1 to August 3, 2015. The questionnaire consisted of general profiles of the subjects(6 items), use of dental office(3 items), use of SNS(3 items), use of dental SNS(4 items), use of general SNS(6 items), application of dental SNS(6 items), and intention to dental office use(2 items). Except 8 incomplete answers, 402 data were analyzed using SPSS 18.0 program. Results: The first choice of dental office was recommendation by the acquaintances. There were close correlations between the use of SNS information and the use of general SNS information according to sex(p=0.016) and the frequency of SNS(p=0.012). The use of SNS for dental information showed a meaningful correlation with sex(p=0.003). The intention to use was influenced by sex(p=0.016) and the use of SNS for dental information(p<0.001). Conclusions: The important factor of visit intention to dental service was recommendation by the acquaintances through SNS. The appropriate advertisement of visit intention is very important to improve dental health care.
참고문헌 (19)
- "Smartphone, Usage state, Internet & Security Focus"[URL]
- 성미경, "경남 일부지역 치과의원 내원 환자들의 치과 의료서비스 질 만족도와 재이용 의사에 미치는 영향 요인", 치위생과학회지, 15(2), pp.106~112 (2015), 한국치위생과학회
- Woo YS, "A study on consumers' attitude toward medical advertising", 석사, pp.2004
- Choi HJ, "Information searching behavior and factors affecting choosing dental institutions", 석사, pp.2004
- Shin BR, "A study on users’ responses to facebook messages of dental clinics", 석사, pp.2015
- 김선영, "일부 지역 치위생과 학생과 치과위생사를 대상으로 한 치과홈페이지 인식도 조사", 한국치위생학회지, 11(4), pp.453~464 (2011), 한국치위생학회
- "Mobile usage state"[URL]
- Hoon SY, "A research on how the modical advertising's attitude affect towards the utilization intention on medical institutions - Based on the outpatient of the general hospital", 석사, pp.2009
- Hong DU, "The impact of sns characteristics on attitudes, purchase intention, and recommending behavior", 석사, pp.2011
- Sa GM, "The effects of sns information characteristics on medical Consumers' health information utilization and satisfaction in hosipital", 석사, pp.2015
- 허경석, "SNS 정보가 호텔 고객의 브랜드 태도 및 행동의도에 미치는 영향 - 이중처리과정 이론(Dual Process Theory)의 적용 -", 관광연구, 27(5), pp.619~635 (2012), 대한관광경영학회
- Seo GH, "A study on the effect of word of mouth(WOM) on the hospital rating and satisfaction of medical consumers", 석사, pp.2014
- Park JH, "A study on the buying evaluation of hospital service, graduate school of business administration", 석사, pp.1994
- Hwang JS, "The search on factors dictating the selection of dental hospital through Conjoint Analysis", 석사, pp.2009
- 안대천, "이용자의 성별 세분화에 따른 모바일커머스 수용에 관한 연구", 광고연구, (88), pp.7~36 (2011), 한국광고홍보학회
- "SNS perception of fatigue-related research"[URL]
- Byeon SJ, "A study on the influence of medical advertisement in the hospital selection", 석사, pp.2009
- Go YK, "Analysis of selection criteria for a dental clinic and Satisfaction", 석사, pp.2011
- "Social media, Medical"[URL]
