치과위생사에 대한 환자만족도와 치과 치료지시 이행도의 관계
Relationship between dental care compliance and patients’ satisfaction about dental hygienist
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초록
Objectives: This study aimed to examine the correlation between dental care compliance and patients’ satisfaction about dental hygienists who are oral health care experts likely to lead patients’ motivation. Methods: From June 11 to September 30, 2019, a questionnaire survey was conducted and a total of 189 people completed a structured questionnaire evaluating patient’s satisfaction and dental compliance. Data were analyzed using non-parametric tests such as Mann–Whitney test, Kruskal–Wallis rank test, and Spearman’s correlation. Results: There was a statistically significant correlation between dental care compliance and the area of good impression (r=0.187, p<0.001), support for interpersonal support (r=0.346, p<0.001), and dissatisfaction (r=0.304, p<0.001). Conclusions: It is necessary to continuously study and identify ways to enhance dental care compliance and patients’ satisfaction.
Abstract
Objectives: This study aimed to examine the correlation between dental care compliance and patients’ satisfaction about dental hygienists who are oral health care experts likely to lead patients’ motivation. Methods: From June 11 to September 30, 2019, a questionnaire survey was conducted and a total of 189 people completed a structured questionnaire evaluating patient’s satisfaction and dental compliance. Data were analyzed using non-parametric tests such as Mann–Whitney test, Kruskal–Wallis rank test, and Spearman’s correlation. Results: There was a statistically significant correlation between dental care compliance and the area of good impression (r=0.187, p<0.001), support for interpersonal support (r=0.346, p<0.001), and dissatisfaction (r=0.304, p<0.001). Conclusions: It is necessary to continuously study and identify ways to enhance dental care compliance and patients’ satisfaction.
참고문헌 (15)
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