e-health 리터러시 역량과 정보행위가 의료정보 이용품질에 미치는 영향
The Influence of e-health Literacy Competency and Information Behavior on the Quality of Medical Information Use
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초록
인터넷이 발전하면서 정보 접근의 장벽이 크게 낮아졌으나 정보 제공자의 제한이 사라지면서, 정보의 신뢰성과 정확성에 대한 문제도 발생하게 되었다. 이러한 상황에서, 정보를 탐색하는 사람의비판적 사고와 판단력이 더욱 중요해졌다. 특히 의료정보의 경우에는 e-헬스 리터러시 역량을 활용하여 양질의 의료정보를 획득하는 것이 중요하다. 이에 본 연구는 질환으로 인해 의료기관에서 치료를받은 적이 있는 의료 소비자를 대상으로 e-헬스 리터러시 역량에 따라 이용하는 의료정보의 품질에 차이가 있는지를 연구하였다. 또한, 의료정보 이용자의 정보행위가 리터러시 역량과 이용정보의 품질을매개하는지를 연구하였다. 연구결과, 의료소비자의 e-헬스 리터러시 역량이 양질의 의료정보 획득에긍정적인 영향을 미치는 것으로 나타났다. 특히 단순한 정보검색활동보다는 정보교류활동을 하는 이용자일수록 양질의 의료정보를 획득할 가능성이 높아진다는 것을 확인하였다.
Abstract
This study highlighted the importance of e-health literacy in obtaining quality medical information. However, with the removal of restrictions on information providers, issues related to the reliability and accuracy of information have emerged. In this situation, critical thinking and judgment by those seeking information have become more important. In particular, when it comes to medical information, it is crucial to use e-health literacy skills to obtain quality medical information. Therefore, this study investigated whether the quality of medical information used by healthcare consumers who had been treated at medical institutions varied according to their e-healthliteracy skills. Additionally, it examined whether the information-seeking behavior of medical information users mediated the relationship between e-health literacy and obtaining quality medical information. The results showed that healthcare consumers' e-health literacy positively influenced their ability to obtain quality medical information. It was particularly evident that users who engaged in information sharing activities, rather than simple information seeking activities, were more likely to obtain quality medical information.
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