본문 바로가기
KERD
논문KCI 등재

Factors Influencing Human Resource Professionals’ Perceptions of the Effectiveness of Civil Service Reform in Six U.S. State Governments

1

조회

0

다운로드

0

인용

0

참고문헌

키워드

주제분류정책학

초록

Civil service reform has been carried out to achieve ideological, political, and technical changes in various countries. Most research about civil service reform has attempted to find factors that influence the extent and intensity of reform elements such as at-will employment, pay for performance, and broadbanding. No prior study has systematically examined factors that affect human resource professionals’ perceptions of the effectiveness of civil service reforms.This study focused on that issue, using 2010 Civil Service Reform Assessment survey data from six U.S. state governments to examine the relationships between factors associated with human resources professionals’ managerial competencies and demographic characteristics and their perceptions of the effectiveness of civil service reforms with regard to both goal achievement and process. Among its findings was that human resources professionals’ competency in consultation on civil service reform with officials in other states was likely to be positively associated with their perceptions of the effectiveness of civil service reforms.

Abstract

Civil service reform has been carried out to achieve ideological, political, and technical changes in various countries. Most research about civil service reform has attempted to find factors that influence the extent and intensity of reform elements such as at-will employment, pay for performance, and broadbanding. No prior study has systematically examined factors that affect human resource professionals’ perceptions of the effectiveness of civil service reforms.This study focused on that issue, using 2010 Civil Service Reform Assessment survey data from six U.S. state governments to examine the relationships between factors associated with human resources professionals’ managerial competencies and demographic characteristics and their perceptions of the effectiveness of civil service reforms with regard to both goal achievement and process. Among its findings was that human resources professionals’ competency in consultation on civil service reform with officials in other states was likely to be positively associated with their perceptions of the effectiveness of civil service reforms.

참고문헌 (69)

  1. Abrahamson, E., "Change without pain: How managers can overcome initiative overload, organizational chaos, and employee burnout" (2004), Harvard Business School Press
  2. Ammons, D. N., "Benchmarking performance, In Handbook of human resource management in government", pp.623~647 (2005), Jossey-Bass
  3. Ashworth, R., "Escape from the iron cage? Organizational change and isomorphic pressures in the public sector", Journal of Public Administration Research and Theory, 19(1), pp.165~187 (2009)
  4. Ban, C., "The changing roles of the human resource office, In Handbook of human resource management in government", Jossey-Bass
  5. Battaglio, P. R., "Civil service reform: Examining state and local government cases", Review of Public Personnel Administration, 26(2), pp.118~138 (2006)
  6. Battaglio, P. R., "Reforming public management: Analyzing the impact of public service reform on organizational and managerial trust", Journal of Public Administration Research and Theory, 19(4), pp.689~707 (2009)
  7. Berman, E., "Implementing TQM in state government: A survey of recent progress", State and Local Government Review, 26(1), pp.46~53 (1994)
  8. Bilmes, L. J., "The people factor: Strengthening America by investing in public service" (2009), Brookings Institution Press
  9. Boudreau, J. W., "Beyond HR: The new science of human capital" (2007), Harvard Business School Press
  10. Bowen, R. B., "Recognizing and rewarding employees" (2000), McGraw-Hill
  11. Brewer, G. A., "Why elephants gallop: Assessing and predicting organizational performance in federal agencies", Journal of Public Administration Research and Theory, 10(4), pp.685~711 (2000)
  12. Buss, T. F., "Preface and acknowledgments, In Innovations in human resource management: Getting the public’s work done in the 21st century", pp.11~15 (2009), M. E. Sharpe
  13. Chi, K. S., "State civil service systems, In Handbook of human resource management in government", pp.76~93 (2005), Jossey-Bass
  14. 최순영, "Comparison of Civil Service Reform in the United States and Korea: Central Personnel Agencies and Senior Civil Service Systems", The Korean Journal of Policy Studies, 27(3), pp.101~123 (2012), 서울대학교행정대학원
  15. Coggburn, J. D., "The effect of deregulation on state government personnel administration", Review of Personnel Administration, 20(24), pp.24~40 (2000)
  16. Coggburn, J. D., "Personnel deregulation: Exploring differences in the American states", Journal of Public Administration Research and Theory, 11(2), pp.223~244 (2001)
  17. Coggburn, J. D., "At-will employment in government: Insights from the state of Texas", Review of Public Personnel Administration, 26(2), pp.158~177 (2006)
  18. Coggburn, J. D., "State government human resource professionals’ commitment to employment at will", American Review of Public Administration, 40(2), pp.189~208 (2010)
  19. Cohen, S. A., "Defining and measuring effectiveness in public management", Public Productivity & Management Review, 17(1), pp.45~57 (1993)
  20. Condrey, S. E., "Toward strategic human resource management, In Handbook of human resource management in government", pp.1~14 (2005), Jossey-Bass
  21. Condrey, S. E., "A return to spoils? Revisiting radical civil service reform in the United States", Public Administration Review, 67(3), pp.425~436 (2007)
  22. Drucker, P. F., "Management challenges for the 21st century" (1999), Harper Business
  23. Eisenberger, R., "Perceived organizational support", Journal of Applied Psychology, 71(3), pp.110~115 (1986)
  24. Farazmand, A., "Professionalism, bureaucracy, and modern governance: A comparative analysis, In Modern systems of government:Exploring the role of bureaucrats and politicians", pp.48~73 (1997), Sage Publications
  25. Frederickson, H. G., "Introduction, In Public management reform and innovation: Research, theory, and application", pp.1~9 (1997), University of Alabama Press
  26. Griffeth, R. W., "The employee turnover process", Research in Personnel and Human Resource Management, 13, pp.245~293 (1995)
  27. Hays, S. W., "South Carolina’s human resource management system: The model for states with decentralized personnel structures, In Civil service reform in the states:Personnel policy and politics at the subnational level", pp.171~201 (2006), State University of New York Press
  28. Hays, S. W., "A broader look at the “accountability” movement:Some grim realities in state civil service systems", Review of Public Personnel Administration, 26, pp.102~117 (2006)
  29. Hays, S. W., "Changes in state civil service systems: A national survey, In American public service: Radical reform and the merit system", pp.3~23 (2007), CRC Press
  30. Huselid, M. A., "The workforce scorecard:Managing human capital to execute strategy" (2005), Harvard Business School Press
  31. Ingraham, P. W., "Of pigs in pokes and policy diffusion: Another look at pay-forperformance", Public Administration Review, 53(4), pp.348~356 (1993)
  32. Ingraham, P. W., "Pay for performance in the states", American Review of Public Administration, 23(3), pp.189~200 (1993)
  33. Ingraham, P. W., "The pain of organizational change: Managing reinvention, In Public management reform and innovation: Research, theory, and application", pp.211~229 (1997), University of Alabama Press
  34. Kaye, B., "Engaging the generations, In Human resources in the 21st Century", pp.25~34 (2003), John Wiley & Sons
  35. Kellough, J. E., "Reinventing public personnel management: Ethical implications for managers and public personnel systems", Public Personnel Management, 28(4), pp.655~671 (1999)
  36. Kellough, J. E., "The paradox of merit pay in the public sector: Persistence of a problematic procedure", Review of Public Personnel Administration, 13(2), pp.45~64 (1993)
  37. Kellough, J. E., "Pay for Performance in Georgia State Government:Employee Perspectives on GeorgiaGain After 5 Years", Review of Public Personnel Administration, 22(2), pp.146~166 (2002)
  38. Kellough, J. E., "Dramatic reform in the public service: At-will employment and the creation of a new public workforce", Journal of Public Administration Research and Theory, 16(3), pp.447~466 (2006)
  39. Kellough, J. E., "The reinvention of public personnel administration:An analysis of the diffusion of personnel management reforms in the states", Public Administration Review, 63(2), pp.165~176 (2003)
  40. Khator, R., "Professionalism in bureaucracy: Some comparisons based on the Indian case, In Modern systems of government: Exploring the role of bureaucrats and politicians", pp.74~94 (1997), Sage Publications
  41. Lawler, E. E., "Built to change: How to achieve sustained organizational effectiveness" (2006), Jossey-Bass
  42. Long, J. S., "Regression models for categorical and limited dependent variables, In Vol. 7 of Advanced quantitative techniques in the social sciences" (1997), Sage
  43. Long, J. S., "Regression models for categorical dependent variables using Stata" (2006), Stata
  44. Maslow, A. H., "A theory of human motivation", Psychological Review, 50, pp.370~396 (1943)
  45. Mills, D. Q., "Learning via education and training, In Human resources in the 21st century", pp.115~120 (2003), John Wiley & Sons
  46. Nigro, L., "The state and civil service reform: Lessons learned and future prospects, In Civil service reform in the states: Personnel policy and politics at the substantial level", pp.315~324 (2006), State University of New York Press
  47. Nigro, L., "The new public personnel administration" (2007), Thomson Wadsworth
  48. O’Driscoll, M. P., "Perceived organizational support, satisfaction with rewards, and employee job involvement and organizational commitment", An International Review, 48(2), pp.197~209 (1999)
  49. O’Reilly, C. A., "Hidden value: How great companies achieve extraordinary results with ordinary people" (2000), Harvard Business School Press
  50. Pandey, S. K., "Organizational effectiveness and bureaucratic red tape: A multimethod study", Public Performance & Management Review, 30(3), pp.398~425 (2007)
  51. 박석희, "Consolidating Public Sector Reform through Policy Transfer in Korea: Global Diffusion and Local Control", The Korean Journal of Policy Studies, 27(3), pp.1~25 (2012), 서울대학교행정대학원
  52. Peters, B. G., "The public service, the changing state, and governance, In Governance in a changing environment", pp.288~320 (1995), Canadian Centre for Management Development
  53. Pfeffer, J., "The human equation: Building profits by putting people first" (1998), Harvard Business School Press
  54. Phillips, J. J., "The human resources scorecard:Managing the return on investment" (2001), Butterworth Heinemann
  55. Pierre, J., "Public consultation and citizen participation: Dilemmas of policy advice, In Taking stock: Assessing public sector reforms", pp.137~163 (1998), Canadian Centre for Management Development
  56. Rainey, H. G., "Galloping elephants: Developing elements of a theory of effective government organization", Journal of Public Administration Research and Theory, 9(1), pp.1~32 (1999)
  57. Ripley, R. B., "Congress, the bureaucracy, and public policy" (1991), Dorsey
  58. Rose, R., "Lesson-drawing in public policy: A guide to learning across time and space" (1993), Chatham House
  59. Selden, S. C., "Human capital: Tools and strategies for the public sector" (2009), CQ Press
  60. Strauss, W., "Generations: The history of America’s future, 1584 to 2069" (1992), Harper Perennial
  61. Thames, R. C., "Chasing change: Building organizational capacity in a turbulent environment" (2009), John Wiley & Sons
  62. Thompson, F. J., "Classics of public personnel" (2003), Wadsworth Publishing
  63. Waldo, D., "The development of a theory of democratic administration", American Political Science Review, 46(1), pp.81~103 (1952)
  64. West, J. P., "City government productivity and civil service reforms", Public Productivity Review, 10(1), pp.45~59 (1986)
  65. West, W. F., "Merit, management, and neutral competence:Lessons from the U.S. Merit Systems Protection Board, FY 1988-FY 1997", Public Administration Review, 60(2), pp.112~122 (1997)
  66. Wiersma, U. J., "The effects of extrinsic rewards in intrinsic motivation: A meta analysis", Journal of Occupational and Organizational Psychology, 65(2), pp.101~114 (1992)
  67. Wilson, J. Q., "Innovation in organization: Notes toward a theory, In Approaches to organizational design", pp.193~218 (1966), University of Pittsburgh Press
  68. Wilson, W., "The study of administration", Public Science Quarterly, 2(2), pp.197~222 (1887)
  69. Wooldridge, J., "Introductory econometrics: A modern approach" (2005), South-Western College

관련 논문AI추천

이 간행물의 다른 논문 (5건)