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미래 모빌리티 체계 변화 예측 및 서비스 방향 연구

A Research on Forecasting Change and Service Direction for the Future Mobility System

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초록

제조업 중심의 기존 모빌리티 시스템은 지속가능한 발전에 대한 시대적·사회적 요구에 힘입어 전기화·공유화·자율화로 대변되는 미래 모빌리티 시스템을 중심으로 재편되고 있으며, IT 기술 발전에 힘입어 교통수단 혁신의 변화는 가속화될 전망이다. 이에 본 연구는 미래 모빌리티 체계 변화에 대한 방향성을 예측하고자 미래 모빌리티 전문가들(N=23)을 대상으로 설문조사를 실시하였다. 설문조사를 통해 공유모빌리티, 자율주행자동차, 전기자동차, 통합교통서비스 등 4가지 미래 모빌리티 수단 및 서비스에 대한 영향력 및 변화정도를 측정한 후 이를IPA(Importance Performance Analysis) 분석을 통해 확인하였다. 분석결과 공유모빌리티가 미래모빌리티 시스템의 핵심요인으로 선정되었다. 또한, 미래 모빌리티 서비스 제공 방향성 탐색을위해 8가지 서비스 요인(안전성, 친환경성, 심미성, 편의성, 정시성, 접근성, 수요응답성, 개인이동성)에 대한 AHP(Analytic Hierarchical Process) 분석을 실시하였으며, 그 결과 ‘안전성’ 요인이미래 모빌리티 서비스에서 가장 중요한 요인으로 평가되었다. 본 연구의 결과가 미래 모빌리티체계 변화에 대응하는 정책 및 서비스 방향을 설계하기 위한 기초자료로 활용되기를 기대한다.

Abstract

The manufacturing-oriented mobility system is being reorganized around the future mobility system represented by electrification, sharing, and autonomy, driven by the social demand for sustainable development. Changes in future mobility systems are expected to accelerate thanks to advances in IT technology. To this end, this study conducted an expert survey (N=23) to predict the direction of changes in the future mobility system. Through the survey, ‘mobility sharing’ was selected as a key factor in the future mobility system among four future mobility. In addition, ‘safety’ was selected as the most important service factors in future mobility system among eight future mobility service factors. We hope that the results of this study will be used as basic information to design policies and service directions of preparation for the future mobility system.

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