초·중등 교육과정 온라인지원시스템의 사용자 중심의 디자인 가이드라인 개발 및 검증
Development and Verification of User-centered Design Guidelines on Online Support System for Curriculum at primary/secondary schools
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초록
본 연구의 목적은 초·중등 교육과정을 지원하기 위한 온라인시스템을 대상으로 사용자 친화적인 경험과 편의성을 제공하기 위한 디자인 가이드라인을 개발하는데 있다. 이를 위해 선행연구 및 해외 교육과정 온라인지원시스템에 대한 우수사례를 분석하였다. 또한, NCIC와 고교학점제 사이트를 중심으로 74명의 모니터단 설문 조사를 통해 UX/UI 사용성 문제와 요구를 도출하였다. 해외사례 분석과 모니터단 설문 결과를 바탕을 도출된 디자인 가이드라인에 대한 초안을 바탕으로 전문가 델파이를 실시하여 타당성을 확보하였다. 본 연구에서는 교육과정에 관련된 과업을 수행하는 온라인지원시스템에 일반적으로 적용될 수 있는 디자인 가이드라인을 도출함으로써, 현재 서비스되고 있는 시스템의 개선 방향을 제시하고 향후 개발될 시스템의 디자인의 방향을 제시하였다는 점에서 의의가 있다.
Abstract
The purpose of this study is to develop a design guideline to provide user-friendly experience and convenience for the online support system for the curriculum at primary/secondary schools. To achieve the objective, best practices of overseas on the online support system for curriculum as well as prior research were analyzed. In addition, UX/UI usability problems and needs were derived through a survey of 74 professionals and teachers who are monitoring NCIC and high school credit system sites. Based on the analysis of best practices of overseas and survey results, the draft of the design guideline was derived, and Delphi method was conducted by experts to revise the design guidelines and evaluate their validity. This study is meaningful in that it suggests the direction of improvement of the system currently being serviced and the direction of the design of the system to be developed in the future, by providing design guidelines that can be generally applied to online support systems that perform tasks related to the curriculum.
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