국내 섬유패션산업의 사회적 책임 경영에 관한 연구 -웹사이트상의 정보공시 현황을 중심으로-
Corporate Social Responsibility Practices of the Textiles and Apparel Industry -Content Analysis of Website Disclosures-
1
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
This study explored the current implementation status of corporate social responsibility (CSR) among textiles and apparel manufacturers and retailers in Korea, based on the Triple Bottom Line (TBL). We also investigated the provision of information related to CSR practices on the websites of companies. A quantitative content analysis was conducted to analyze the website disclosures of 61 listed companies categorized in the textiles, apparel, shoes, and luxury industry. Analysis was focused on the presence, accessibility, and the level of CSR website disclosure. Seven themes emerged by applying the constant comparison analysis. Using Scott’s formula for pi, a high level of inter-coder reliability was achieved, ranging from 0.91 to 0.97. Regarding the three dimensions of CSR suggested in TBL, economic dimension was relatively more emphasized in the website disclosures of most companies, compared to social and environment dimensions. Website disclosures were further investigated, based on the product categories of each company. Limitations of this study and suggestions for future studies are discussed.
Abstract
This study explored the current implementation status of corporate social responsibility (CSR) among textiles and apparel manufacturers and retailers in Korea, based on the Triple Bottom Line (TBL). We also investigated the provision of information related to CSR practices on the websites of companies. A quantitative content analysis was conducted to analyze the website disclosures of 61 listed companies categorized in the textiles, apparel, shoes, and luxury industry. Analysis was focused on the presence, accessibility, and the level of CSR website disclosure. Seven themes emerged by applying the constant comparison analysis. Using Scott’s formula for pi, a high level of inter-coder reliability was achieved, ranging from 0.91 to 0.97. Regarding the three dimensions of CSR suggested in TBL, economic dimension was relatively more emphasized in the website disclosures of most companies, compared to social and environment dimensions. Website disclosures were further investigated, based on the product categories of each company. Limitations of this study and suggestions for future studies are discussed.
참고문헌 (52)
- Peter Dobers, "Corporate response to CSO criticism: decoupling the corporate responsibility discourse from business practice", Corporate Social Responsibility and Environmental Management, 17(2), pp.70~80 (2010), Wiley[DOI]
- 안수경, "소비자 관점에서의 패션기업의 이상적 CSR과 실제적 CSR 비교", 한국의류학회지, 37(5), pp.631~644 (2013), 한국의류학회
- 안수경, "국내 패션기업의 CSR 활동-기업 웹사이트를 중심으로-", 한국의류학회지, 35(4), pp.455~465 (2011), 한국의류학회
- 안수경, "패션기업에 대한 CSR기대와 브랜드 자산에 미치는 영향", 한국의류산업학회지, 15(1), pp.73~83 (2013), 한국의류산업학회
- Debra Z. Basil, "Corporate Social Responsibility website representations: A longitudinal study of internal and external self‐presentations", Journal of Marketing Communications, 14(2), pp.125~137 (2008), Informa UK Limited[DOI]
- Branco, M. C., "Positioning stakeholder theory within the debate on corporate social responsibility", Electric Journal of Business Ethics and Organization Studies, 12(1), pp.5~15 (2007)
- "SB-657 Human Trafficking" (2012)[URL]
- Paul Capriotti, "Communicating corporate responsibility through corporate web sites in Spain", Corporate Communications: An International Journal, 12(3), pp.221~237 (2007), Emerald[DOI]
- "Is business bluffing ethical?" (1968)[URL]
- Carroll, A. B., "A three-dimensional conceptual model of corporate performance", The Academy of Management Review, 4(4), pp.497~505 (1979)
- 최미영, "패션기업의 CSR 활동 적합성 및 활동 동기 인지에 의한 브랜드 태도 형성", 한국패션디자인학회지, 12(1), pp.75~92 (2012), 한국패션디자인학회
- 최미영, "패션브랜드의 사회적 책임활동 동기에 대한 지각과 소비자-브랜드 관계 형성", Family and Environment Research, 48(6), pp.119~132 (2010), 대한가정학회
- Clarkson, M. B. E., "A stakeholder framework for analyzing and evaluating corporate social performance", The Academy of Management Review, 20(1), pp.92~117 (1995)
- Corbin, J., "Basics of qualitative research: Techniques to developing grounded theory" (2008), Sage
- Elkington, J., "Cannibals with forks: Triple bottom line of 21st century business" (1999), Capstone
- Stuart L Esrock, "Organization of corporate web pages: Publics and functions", Public Relations Review, 26(3), pp.327~344 (2000), Elsevier BV[DOI]
- Oliver Falck, "Corporate social responsibility: Doing well by doing good", Business Horizons, 50(3), pp.247~254 (2007), Elsevier BV[DOI]
- "Global Fashion Industry Statistics: International Apparel" (2016)[URL]
- Freeman, R. E., "Perspectives in Business Ethics", pp.171~181 (1998), McGraw-Hill
- R. Edward Freeman, "Stakeholder Theory and “The Corporate Objective Revisited”", Organization Science, 15(3), pp.364~369 (2004), Institute for Operations Research and the Management Sciences (INFORMS)[DOI]
- Friedman, M., "The social responsibility of business is to increase its profits", New York Times, SM17~ (1970)
- Cristina Gimenez, "Sustainable operations: Their impact on the triple bottom line", International Journal of Production Economics, 140(1), pp.149~159 (2012), Elsevier BV[DOI]
- Lina M. Gomez, "Corporate responsibility in U.S. corporate websites: A pilot study", Public Relations Review, 37(1), pp.93~95 (2011), Elsevier BV[DOI]
- 한상린, "기업의 사회적 책임(CSR) 활동에서 인식가능성 효과가 기업이미지에 미치는 영향: 적합성과 성별의 상호작용을 중심으로", 소비자학연구, 25(4), pp.103~120 (2014), 한국소비자학회
- 하의의, "기업의 사회적 책임 활동이 중국 소비자의 인식과 행동적 반응에 미치는 영향", 소비자학연구, 27(3), pp.195~217 (2016), 한국소비자학회
- "Bangladesh garment wages the lowest in the world: Comparative garment worker wages" (2010)[URL]
- Michael Jacobs, "The Environment as Stakeholder", Business Strategy Review, 8(2), pp.25~28 (1997), Wiley[DOI]
- Jones, K., "Virtual environments for environmental reporting", Greener Management International, (Spring), pp.121~137 (1998)
- Anita Jose, "Environmental Reporting of Global Corporations: A Content Analysis based on Website Disclosures", Journal of Business Ethics, 72(4), pp.307~321 (2007), Springer Nature[DOI]
- 강지현, "패션브랜드의 사회적 책임활동 측정 척도 개발", 복식, 62(6), pp.67~79 (2012), 한국복식학회[DOI]
- ., "CSR legal trend and task", Corporate Governance Review, 73(3, pp.4) (2014), 23~36
- "2015 December and yearly retail sales and online sales report" (2016)[URL]
- Geoffrey P. Lantos, "The boundaries of strategic corporate social responsibility", Journal of Consumer Marketing, 18(7), pp.595~632 (2001), Emerald[DOI]
- Geoffrey P. Lantos, "The ethicality of altruistic corporate social responsibility", Journal of Consumer Marketing, 19(3), pp.205~232 (2002), Emerald[DOI]
- "Realistic ‘fake fur’ fever" (2016)[URL]
- "Industry Credit Outlook" (2014)[URL]
- 이지현, "패션기업의 자선적 책임에 대한 선의지각이 구매의도에 미치는 영향 - 호혜지각의 매개효과, 윤리적 소비주의의 조절효과를 중심으로 -", 소비자학연구, 25(6), pp.45~63 (2014), 한국소비자학회
- Yoon Jin Ma, "Transparency of Global Apparel Supply Chains: Quantitative Analysis of Corporate Disclosures", Corporate Social Responsibility and Environmental Management, 23(5), pp.308~318 (2016), Wiley[DOI]
- 박종철, "기업의 사회적 책임활동이 기업이미지에 미치는 영향", 광고학연구, 22(4), pp.179~201 (2011), 한국광고학회
- "Sejung, 450 million won donation" (2015)[URL]
- MADELEINE E. PULLMAN, "FOOD FOR THOUGHT: SOCIAL VERSUS ENVIRONMENTAL SUSTAINABILITY PRACTICES AND PERFORMANCE OUTCOMES", Journal of Supply Chain Management, 45(4), pp.38~54 (2009), Wiley[DOI]
- Christine Meisner Rosen, "Environmental Strategy and Competitive Advantage: An Introduction", California Management Review, 43(3), pp.8~15 (2001), SAGE Publications[DOI]
- Schwartz, M. S., "Corporate social responsibility : A three-domain approach", Business Ethics Quarterly, 13(4), pp.503~530 (2003)[DOI]
- "Fashion group, Hungji,, ‘HUG campaign’" (2014)[URL]
- Youngran Shin, "The Impact of Corporate Social Responsibility on Customer Satisfaction, Relationship Maintenance and Loyalty in the Shipping Industry", Corporate Social Responsibility and Environmental Management, 22(6), pp.381~392 (2015), Wiley[DOI]
- "Why you could be wearing cotton picked by forced labor" (2015)[URL]
- Elaine Sternberg, "The Defects of Stakeholder Theory", Corporate Governance, 5(1), pp.3~10 (1997), Wiley[DOI]
- Thanetsunthorn, N., "The impact of national culture on corporate social responsibility: Evidence from cross-regional comparison", Asian Journal of Business Ethic, 4(1), pp.35~56 (2015)
- Alyson Warhurst, "Future roles of business in society: the expanding boundaries of corporate responsibility and a compelling case for partnership", Futures, 37(2-3), pp.151~168 (2005), Elsevier BV[DOI]
- Patricia H. Werhane, "Business Ethics: The State of the Art", International Journal of Management Reviews, 1(1), pp.1~16 (1999), Wiley[DOI]
- Yu, H. K., "On fashion industry" (2012), Soohaksa
