근로복지넷 EAP 개인 상담의 효과성
Effectiveness of Labor Welfare Net EAP Personal Counseling
0
조회
0
다운로드
0
인용
0
참고문헌
키워드
초록
본 연구에서는 근로복지넷 EAP 상담을 일정기간 이용하고 사전·사후 측정에 모두 응한 대상자를 실험군으로 중소기업 재직자이면서 실험군과 같은 기간 동안 상담을 받지 않은 집단을 대조군으로 하여 치료효과인 근로복지넷 EAP 개인 상담 서비스의 효과를 확인하고자 하였다. 연구 결과에 따르면, 실험군에서는 다음과 같은 변인에서 통계적으로 유의미한 개선이 있는 것으로 나타났다. 개선을 보인 요인은 자기이해, 자존감, 정보제공(문제해결에 필요한 정보수준), 새로운 조망, 직무관련 대인관계, 관리능력, 경력관리, 감정정화, 우울증상, 신체화증상 하위요인으로 나타났다. 역할과부하 변인과 가족관계 변인의 개선은 유의미하지 않았다. 이후 본 연구의 의의와 한계에 대해 논의하였다.
Abstract
In this study, we aimed to confirm the effect of the Labor Welfare Net EAP counseling service, which is the treatment effect, by using the Labor Welfare Net EAP counseling clients for a certain period of time and for whom pre- and post-measurements were obtained as the experimental group, and a group that was employees of small and medium-sized businesses but had not received counseling during the same period as the control group. did. According to the research results, there was statistically significant improvement in the experimental group in the following subfactors. Factors that showed improvement were self-understanding, self-esteem, information provision (level of information needed to solve problems), new perspective, job-related interpersonal relationships, management ability, career management, emotional purification, depressive symptoms, and somatization symptom subfactors. Improvements in family relationships and role overload variables were not significant. Afterwards, the significance and limitations of the study were discussed.
참고문헌 (29)
- Attridge, M., "Health and Work Outcomes of Brief Counseling From an EAP in Vermont: Follow-Up Survey Results, Client Satisfaction, and Estimated Cost Savings" (2022), SAGE Open
- Carroll, M., "Workplace Counseling : a systematic approach to employee care" (1996), SAGE Publications
- Choi, S. C., "Workers' Job Satisfaction on Organizational Commitment in Small and Medium Sized Enterprises : Focused on Moderating Effect of Perceived Organizational Support", The Journal of the Korea Contents Association, 16(7), pp.622~632 (2016)
- Choi, S. C., "Workers' Job Satisfaction on Organizational Commitment in Small and Medium Sized Enterprises : Focused on Moderating Effect of Perceived Organizational Support", The Journal of the Korea Contents Association, 16(7), pp.622~632 (2016)
- "Mental health: Does therapy help?", 734~739 (1995)
- Couser, G., "The Evolution of Employee Assistance Programs to Best Support Healthcare Organizations", Journal of Healthcare Management, 68, pp.404~419 (2023)[DOI]
- Gerstein, L. H., "Handbook of counseling psychology" (1992), John Willey & Sons, Inc
- Highley, J. C., "Evaluating EAPs", Personnel Review, 23(7), pp.46~59 (1994)
- Jacobson, N. S., "Studying the effectiveness of psychotherapy : How well can clinical trials do the job", American Psychologist, 51, pp.1031~1039 (1996)
- Jo, Y. R., "Evidence-based Treatments of Anxiety and Anxiety-Related Disorders : Criteria, Research Issues, Comments, and Suggestions", Korean Journal of Clinical Psychology, 36(4), pp.449~457 (2017)
- Jo, Y. R., "Evidence-based Treatments of Anxiety and Anxiety-Related Disorders : Criteria, Research Issues, Comments, and Suggestions", Korean Journal of Clinical Psychology, 36(4), pp.449~457 (2017)
- Kang, J. B., "The Effects of Mindfulness-Based Employee Assistance Programs on Stress Response and Social Support of Customer Contact Workers", The Journal of Humanities and Social science, 10(1), pp.465~479 (2019)
- Kim, G. H., "Researching the effectiveness of counseling", 2008 Korean Counseling Association Annual conference deck (2008), Korean Counseling Association
- Kim, I. G., "Psychological acceptance & jobstress : the effect of ACT at work program", Doctor, pp.2008
- Kim, J. H., "Structural relations between female manufacturing workers'job stress and their organizational behavior, and efficacy of stress management training", Doctor, pp.2007
- Kim, N. J., "Development and effectiveness of emotional labor workers program for emotional regulation and stress coping", Doctor, pp.2013
- Kim, S. B., "Effects of a spirituality promotion group counseling program on employee burnout and psychological well-being", The Korea Contents Association, 12(1), pp.447~459 (2012)
- Kim, S. J, "The Effect of Korean version of Mindfulness-Based Stress Reduction Program on Chronic Pain of Workers", Korean Psychological Journal of Culture and Social Issues, 15(3), pp.359~375 (2009)
- Kirk, A., "Employee assistance programs : a review of the management of stress and wellbeing through workplace counselling and consulting", Australian Psychologist, 38, pp.138~143 (2003)[DOI]
- Lee, D. Y., "A Study on the relations between workers' job stress and job performance : Exploratory study on the moderating effects of EAP", Korean Social Security Studies, 30(2), pp.295~315 (2014)
- Lutz W., "Efficacy, effectiveness, and expected treatment response in psychotherapy", Journal of clinical psychology, 59(7), pp.745~750 (2003)[DOI]
- Nam, C. Y., "Effects of a Cognitive-Behavioral Stress Management Program on Problem-Focused Coping and Job Stress and Depression for Fire fighters", Master, pp.2011
- Park, J. W., "Finding the Employee Assistance Program Outcome Factors and Validation Study of EAP Scale", The Journal of the Korean Association of Psychotherapy, 15(1), pp.43~61 (2023)
- Park, N. S., "The Effects of the Mindfulness Based Stress Reduction on Mental Health of Organizational Members", Korean Review of Orgarnizational Studies, 9(2), pp.107~144 (2012)
- Park, S. H., "Evidence-based Treatment of Panic Disorder", Korean Journal of Clinical Psychology, 36(4), pp.458~469 (2017)
- Park, Y. N., "The Effect of Positive Psychology Based Employee Assistance Program(EAP)on Burnout and Stress of Social Worker", Journal of Social Science, 32(3), pp.43~65 (2021)
- Wang, E. J., "An Analysis on Effectiveness Studies of EAP & Workplace Counseling", Korea Journal of Counseling, 8(4), pp.1411~1433 (2007)
- Wang, E. J., "Differences in three stakeholders(clients, managers, counselors)' perspective about effectiveness of workplace counseling", Doctor, pp.2009
- Wampold, B. E., "Handbook of counseling psychology", pp.711~739 (2000), John Willey & Sons, Inc