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기술수용모델을 이용한 지능형 육군전술지휘정보체계 평가에 관한 연구

Evaluation of an Intelligent Army Tactical Command Information System Using a Technology Acceptance Model

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초록

본 연구에서는 기술수용모델을 활용하여 기존의 정보시스템과 새로운 정보시스템에 대한 사용자들의 수용 정도를 비교, 평가하는 방법을 제안하였다. 이를 위해 실제 ATCIS를 사용한 경험이 있는 전문가들을 대상으로 기존의 ATCIS와 지능형 ATCIS를 비교하는 실험을 실시하였고, 그 결과 기존의 ATCIS 보다 지능형 ATCIS가 인지된 유용성과 인지된 이용 용이성 측면에서 좀 더 좋은 시스템으로 인식되는 것을 확인할 수 있었다. 본 연구에서 제안한 방법을 다른 국방정보체계에 활용할 경우, 새롭게 도입될 국방정보시스템들에 대한 기존 사용자들의 수용 정도를 사전에 평가할 수 있다.

Abstract

This paper describes the evaluation of the degree of user acceptance of a new information system using the technology acceptance model (TAM). To this end, we conducted an evaluation of an intelligent ATCIS (Army Tactical Command Information System) as a new information system and analyzed the difference in the decision support mechanisms between intelligent ATCIS and the previous ATCIS. Thirty-two experts with experience using the previous ATCIS participated in the evaluation and completed a questionnaire on their perceptions of the two systems. We measured and compared their response scores for intelligent ATCIS and the previous ATCIS for three constructs based on the TAM: Perceived usefulness, perceived ease of use and behavioral intention to use. The results of evaluations showed that users perceive intelligent ATCIS as being more useful and easier to use than the previous ATCIS for supporting commander decisions. The results provide helpful evaluation guidelines for future researchers, as they also adopt new information systems for use in the military domain.

참고문헌 (11)

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