본문 바로가기
KERD
논문KCI 등재

The Relationship among Justice Climate, Group-Level OCB and Individual-Level OCB:A Multi-Level Analysis

0

조회

0

다운로드

1

인용

0

참고문헌

키워드

초록

Organizational justice is a field that is continuously studied because organizational justice is an important variable that has a positive influence on employees’ job performance, organizational citizenship behavior (OCB), and work attitude. Prior research on OCB is mainly focused on individual-level variables that affect OCB. However there has been little effort to consider group-level characteristics. This study tries to fill the research gap by examining justice climate and group-level OCB along with the relationship between individual-level justice perception and individual-level OCB. A Hierarchical Linear Modeling analysis showed a positive effect of justice climate on individual-level OCB, after controlling individual-level justice perception, and a significantly positive relationship between group-level OCB and individual-level OCB. Surprisingly, distributive justice climate and procedural justice climate attenuated the positive relationship, such that the positive relationship between justice perception and OCB was stronger when justice climate was low. These results imply that social exchange relationship is more salient compared to the level of justice climate. This study extends the research of OCB and organizational justice and offers practical implications.

Abstract

Organizational justice is a field that is continuously studied because organizational justice is an important variable that has a positive influence on employees’ job performance, organizational citizenship behavior (OCB), and work attitude. Prior research on OCB is mainly focused on individual-level variables that affect OCB. However there has been little effort to consider group-level characteristics. This study tries to fill the research gap by examining justice climate and group-level OCB along with the relationship between individual-level justice perception and individual-level OCB. A Hierarchical Linear Modeling analysis showed a positive effect of justice climate on individual-level OCB, after controlling individual-level justice perception, and a significantly positive relationship between group-level OCB and individual-level OCB. Surprisingly, distributive justice climate and procedural justice climate attenuated the positive relationship, such that the positive relationship between justice perception and OCB was stronger when justice climate was low. These results imply that social exchange relationship is more salient compared to the level of justice climate. This study extends the research of OCB and organizational justice and offers practical implications.

참고문헌 (72)

  1. Adams, J. S., "Advances in Experimental Social Psychology, 2", pp.267~299 (1965), Academic Press
  2. Aiken, L. S., "Multiple regression : Testing and interpreting interactions" (1991), Sage
  3. Alderfer, C. P., "Improving life at work", pp.227~296 (1977), Goodyear
  4. Bandura, A., "Social foundations of thought and action : A social cognitive theory" (1986), Prentice-Hall
  5. Bies, R. J., "Research on negotiation in organization", pp.43~55 (1986), JAI Press
  6. Blau, P., "Exchange and power in social life" (1964), John Wiley and Sons
  7. Bommer, W. H., "Does prevalence mitigate relevance? the moderating effect of group-level OCB on employee performance", Academy of Management Journal, 50, pp.1481~1494 (2007)
  8. Bommer, W. H., "Does one good turn deserve another? Coworker influences on employee citizenship", Journal of Organizational Behavior, 24, pp.181~196 (2003)
  9. Buckingham, J. T., "The influence of individual versus aggregate social comparison and the presence of others on self-evaluation", Journal of Personality and Social Psychology, 83, pp.1117~1130 (2002)
  10. Bryk, A. S., "Hierarchical linear models" (1992), SAGE Publications
  11. Chan, D., "Functional relations among constructs in the same content domain at different levels of analysis : A typology of composition models", Journal of Applied Psychology, 83, pp.234~246 (1998)
  12. Chang S. J., "Common method variance in international business research", Journal of International Business Studies, 41, pp.178~184 (2010)
  13. Chen, X. -P., "Group citizenship behaviour : Conceptualization and preliminary tests of its antecedents and consequences", Group and Organization Review, 1, pp.273~300 (2005)
  14. Cohen, S. G., "What makes teams work : Group effectiveness research from the shop floor to the executive suite", Journal of Management, 23, pp.239~290 (1997)
  15. Colquitt, J. A., "On the dimensionality of organizational justice : A construct validation of a measure", Journal of Applied Psychology, 86, pp.386~400 (2001)
  16. Colquitt, J. A., "Does the justice of the one interact with the justice of the many? Reactions to procedural justice in teams", Journal of Applied Psychology, 89, pp.633~646 (2004)
  17. Colquitt, J. A., "Justice in teams : Antecedents and consequences of procedural justice climate", Personnel Psychology, 55, pp.83~109 (2002)
  18. Crosby, F., "A model of egoistical relative deprivation", Psychological Review, 83, pp.85~113 (1976)
  19. Dansereau, F., "A vertical dyad linkage approach to leadership in formal organizations", Organizational Behavior and Human Performance, 13, pp.46~78 (1975)
  20. Dietz, J., "The impact of community violence and an organization’s procedural justice climate on workplace aggression", Academy of Management Journal, 46, pp.317~326 (2003)
  21. Ehrhart, M. G., "Leadership and procedural justice climate as antecedents of unit-level organizational citizenship behavior", Personnel Psychology, 57, pp.61~94 (2004)
  22. Ehrhart, M. G., "Organizational citizenship behavior in work group : A group norms approach", Journal of Applied Psychology, 89, pp.960~974 (2004)
  23. Fassina, N. E., "Meta-analytic tests of relationships between organizational justice and citizenship behavior : Testing agent-system and shared variance models", Journal of Organizational Behavior, 29, pp.805~828 (2008)
  24. Festinger, L., "A theory of social comparison processes", Human Relations, 7, pp.117~140 (1954)
  25. Folger, R., "Justice in social relations", pp.145~162 (1986), Plenum Press
  26. Folger, R., "Organizational justice and human resource management" (1998), Sage
  27. Folger, R., "Advances in organizational justice", pp.1~55 (2001), Stanford University. Press
  28. Folger, R., "Handbook of organizational justice", pp.215~246 (2005), Erlbaum
  29. Gavin, M. B., "Using hierarchical linear modeling to investigate the moderating Influence of leadership climate", Leadership Quarterly, 13, pp.15~33 (2002)
  30. Graen, G. B., "Research in Organizational Behavior, 9", pp.175~208 (1987), JAI Press
  31. Guzzo, R. A., "Teams in organizations : Recent research on performance and effectiveness", Annual Review of Psychology, 47, pp.307~338 (1996)
  32. Hackman, J. R., "Handbook of organizational behavior", pp.315~342 (1987), Prentice-Hall
  33. Hackman, J. R., "Handbook of industrial and organizational psychology, 3", pp.199~268 (1992), Consulting Psychologists Press
  34. Hackman, J. R., "Leading Teams: Setting the Stage for Great Performances" (2002), Harvard Business School Press
  35. Hofmann, D. A., "An overview of the logic and rationale of hierarchical linear models", Journal of Management, 23, pp.723~744 (1997)
  36. Hofmann, D. A., "Multilevel theory, research, and methods in organizations: Foundations, extensions, and new directions", pp.467~511 (2000), Jossey-Bass
  37. James, L. R., "rwg : An assessment of within-group interrater agreement", Journal of Applied Psychology, 78, pp.306~309 (1993)
  38. Klein, K., "Multilevel theory, research, and methods in organizations" (2000), Jossey-Bass
  39. Konovsky, M. A., "Understanding procedural justice and its impact on business organizations", Journal of Management, 26, pp.489~511 (2000)
  40. Koys, D. J., "The effects of employee satisfaction, organizational citizenship behavior, and turnover on organizational effectiveness : A unit-level, longitudinal study", Personnel Psychology, 54, pp.101~114 (2001)
  41. Kozlowski, S. W. J., "Handbook of psychology: Industrial and organizational psychology, 12", pp.333~375 (2003), Wiley
  42. Kuenzi, M., "Assembling fragments into a lens : a review, critique, and proposed research agenda for the organizational work climate literature", Journal of Management, 35, pp.634~717 (2009)
  43. Leventhal, G. S., "Contemporary topics in social psychology", pp.211~240 (1976), General Learning Press
  44. Leventhal, G. S., "Social exchange: Advances in theory and research", pp.27~55 (1980), Plenum
  45. LePine, J. A., "The nature and dimensionality of organizational citizenship behavior : A critical review and meta-analysis", Journal of Applied Psychology, 87, pp.52~65 (2002)
  46. LePine, J. A., "Research in personnel and human resources management, 19", pp.53~90 (2000), Elsevier
  47. Li, A., "Fairness at the group level : justice climate and intreaunit justice climate", Journal of Management, 35, pp.564~599 (2009)
  48. Liao, H., "The impact of justice climate and justice orientation on work outcomes : A cross-level multifoci framework", Journal of Applied Psychology, 90, pp.242~256 (2005)
  49. Lind, E. A., "The social psychology of procedural justice" (1988), Plenum Press
  50. Mayer, D., "The precursors and products of justice climates : Group leader antecedents and employee attitudinal consequences", Personnel Psychology, 60, pp.929~963 (2007)
  51. Moliner, C., "Relationships between organizational justice and burnout at the work-unit level", International Journal of Stress Management, 12, pp.99~116 (2005)
  52. Moorman, R. R., "Relationship between organizational justice and organizational citizenship behavior : Do fairness perceptions influence employee citizenship?", Journal of Applied Psychology, 76, pp.84~855 (1991)
  53. Mossholder, K. W., "A multilevel analysis of procedural justice context", Journal of Organizational Behavior, 19, pp.131~141 (1998)
  54. Naumann, S. E., "A case for procedural justice climate : Development and test of a multilevel model", Academy of Management Journal, 43, pp.881~889 (2000)
  55. Naumann, S. E., "The effects of procedural justice climate on work group performance", Small Group Research, 33, pp.361~377 (2002)
  56. Organ, D. W., "Organizational citizenship behavior : The good solider syndrome" (1988), Lexington Books
  57. Organ, D. W., "Research in organizational behavior, 12", pp.43~72 (1990), JAI Press
  58. Organ, D. W., "A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior", Personnel Psychology, 48, pp.775~802 (1995)
  59. Podsakoff, P. M., "Common method biases in behavioral research : A critical review of the literature and recommended remedies", Journal of Applied Psychology, 88, pp.879~903 (2003)
  60. Roberson, Q. M., "Justice in teams : The activation and role of sensemaking in the emergence of justice climates", Organizational behavior and human decision processes, 100, pp.177~192 (2006)
  61. Roberson, Q. M., "Shared and configural justice : A social network model of justice in teams", Academy of Management Review, 30, pp.595~607 (2005)
  62. Salancik, G. R., "A social information processing approach to job attitudes and task design", Administrative Science Quarterly, 23, pp.224~253 (1978)
  63. Schnake, M. E., "Levels of measurement and analysis in organizational citizenship behavior research", Journal of Occupational and Organizational Psychology, 76, pp.283~301 (2003)
  64. Shamir, B., "Correlates of charismatic leader behavior in military units : subordinates’ attitudes, unit characteristics, and superiors’ appraisal of leader performance", Academy of Management Journal, 41, pp.387~409 (1998)
  65. Spell, C. S., "A multi-level analysis of organizational justice climate, structure, and employee mental health", Journal of Management, 33, pp.724~751 (2007)
  66. Thibaut, J., "Procedural justice : A psychological analysis" (1975), Erlbaum
  67. Tyler, T. R., "Advances in experimental social psychology, 25", pp.115~191 (1992), Academic Press
  68. Walumbwa, F. O., "Servant leadership, procedural justice climate, service climate, employee attitudes, and organizational citizenship behavior : A cross-level investigation", Journal of Applied Psychology, 95, pp.517~529 (2010)
  69. Williams, L. J., "Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors", Journal of Management, 17, pp.601~617 (1991)
  70. Williams, L. J., "Lack of method variance in self-reported affect and perceptions at work : Reality or artifact?", Journal of Applied Psychology, 74, pp.462~468 (1989)
  71. Wood, R. E., "Social cognitive theory of organizational management", Academy of Management Review, 14, pp.361~384 (1989)
  72. Yang, J., "Procedural justice climate and group power distance : An examination of cross-level interaction effects", Journal of Applied Psychology, 92, pp.681~692 (2007)

관련 논문AI추천

이 간행물의 다른 논문 (5건)