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주거선택속성이 애호도에 미치는 영향력에 관한 연구; 서초구를 중심으로

A Study on The Effects of Choice Attributes of The Housing on The Loyalty

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초록

주거환경은 거주자의 독특한 특성에 영향을 받는 물리적인 측면뿐만 아니라 사회적, 경제적, 문화적 등 많은 환경적 요소들과 밀접하게 관련되어 있다. 본 연구는 주거선택속성의 이론을 바탕으로 서초구의 이미지와 지각된 가치를 매개로 애호도에 미치는 영향을 규명하고, 경험적으로 주거환경의 선택속성이 애호도와의 관계에서 이미지와 지각된 가치의 매개효과를 분석하고자 한다. 분석방법은 설문지를 배포하여 SPSS 통계 프로그램을 사용하여 분석하였으며, 그 결과는 다음과 같다. 주거선택속성은 지역 명성, 녹색환경, 편리성, 부동산 가치, 안전성, 주택상태의 6개 요인으로 나타났으며, 분석결과 주거선택속성은 애호도에 정적인 영향을 미치는 것으로 나타났다. 둘째, 매개효과를 검증하기 위해 3단계 회귀분석을 사용한 결과 이미지와 지각된 가치는 정적인 영향을 미침으로서 매개효과가 규명되었다. 이러한 결과는 서초구의 애호도를 증가시키기 위해서는 물리적인 환경요소뿐만 아니라 이미지와 지각된 가치를 관리하는 것이 필요하다.

Abstract

Residential environment is not only the physical aspects affected by the unique characteristics of the residents , social , economic , cultural , etc. are closely related to many environmental factors. This research is based on choice attribute theory that substantially explains how housing choice attributes affect loyalty via image, perceived value in Secho. This paper investigate empirically relationship between selection properties of residential environment and loyalty, moderating effect of image and perceived value. Results were computed using SPSS 20.0 statistical analysis programs. The results are summarized as follows. First, The elements of choice attribute are divided into six factor, such as regional reputation, green environment, convenience, property value, safety, housing status. In the results of the analyses, housing choice properties gives a positive influence to the loyalty. Second, testing its mediating role, I use the three regression equation models by Baron and Kenny. When the mediator effect of image, perceived value was represented, the effect of image and perceived value was statistically significant. Thus, the mediating role of image and perceived value was supported. It means the higher image and perceived value can enhance loyalty of Secho.

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