Investigating Student Satisfaction With Distance Learning and Influencing Factors: A Case of Korean EFL Middle School Students
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The purpose of this paper was to investigate student perceptions and satisfaction of distance learning (online classes) in Korea. This study also examined factors affecting Student Satisfaction with Online Classes (SSOC) using a survey. The participants of the survey were from middle schools, and responses were obtained from a total of 971 students. The data were collected through an online survey tool called Eureka and statistically analyzed. The research findings show that there was a significant difference between gender and SSOC. A one-way ANOVA and a Scheffe post hoc test showed that there were statistically significant differences between grades. The Pearson product moment correlation (PPMC) indicated that there was a significant positive relationship between teacher’s feedback, interaction, motivation, and SSOC. On the other hand, there was a significant negative correlation between technical problems and SSOC. Students preferred immediate feedback from teachers and they suggested that online classes should provide more opportunities for interaction between teachers and students to make successful online classes. This research provides insights about aspects to consider for English teachers when they teach English online to keep students engaged in online classes.
Abstract
The purpose of this paper was to investigate student perceptions and satisfaction of distance learning (online classes) in Korea. This study also examined factors affecting Student Satisfaction with Online Classes (SSOC) using a survey. The participants of the survey were from middle schools, and responses were obtained from a total of 971 students. The data were collected through an online survey tool called Eureka and statistically analyzed. The research findings show that there was a significant difference between gender and SSOC. A one-way ANOVA and a Scheffe post hoc test showed that there were statistically significant differences between grades. The Pearson product moment correlation (PPMC) indicated that there was a significant positive relationship between teacher’s feedback, interaction, motivation, and SSOC. On the other hand, there was a significant negative correlation between technical problems and SSOC. Students preferred immediate feedback from teachers and they suggested that online classes should provide more opportunities for interaction between teachers and students to make successful online classes. This research provides insights about aspects to consider for English teachers when they teach English online to keep students engaged in online classes.
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