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약국업무시 고충에 관한 개국약국 약사의 인식에 관한 연구

Community Pharmacists’ Perception of Barriers to Pharmacy Work

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초록

The purpose of this study was to evaluate barriers to pharmacists’ routine work in community setting. A survey was given to 281 pharmacists who enrolled in 16-week clinical pharmacy educating program in continuous education center for advanced pharmacy at Seoul National University. Three main questions that pharmacists were asked to answer were: (1) difficulties on dispensing prescription, (2) difficulties on communicating with doctors, (3) most difficult disease on patients counseling. The response rates for the survey were more than 60 % for each three questions (62.63 %, 63.7 %, and 64.41 %, respectively). The top three barriers to dispensing prescription were lack of professional knowledge about medications, prescription error and its solving ability and patient counseling. The top three barriers to communicating with doctors were lacking of opportunity to discuss about patients’ medication due to unavailability of doctors, doctors’ attitude using authoritative manner, and a pharmacist’s lack of knowledge. The top 4 most difficult diseases on patients counseling were cardiovascular disorders, dermatologic disorders, endocrinologic disorders, and psychiatric disorders.

Abstract

The purpose of this study was to evaluate barriers to pharmacists’ routine work in community setting. A survey was given to 281 pharmacists who enrolled in 16-week clinical pharmacy educating program in continuous education center for advanced pharmacy at Seoul National University. Three main questions that pharmacists were asked to answer were: (1) difficulties on dispensing prescription, (2) difficulties on communicating with doctors, (3) most difficult disease on patients counseling. The response rates for the survey were more than 60 % for each three questions (62.63 %, 63.7 %, and 64.41 %, respectively). The top three barriers to dispensing prescription were lack of professional knowledge about medications, prescription error and its solving ability and patient counseling. The top three barriers to communicating with doctors were lacking of opportunity to discuss about patients’ medication due to unavailability of doctors, doctors’ attitude using authoritative manner, and a pharmacist’s lack of knowledge. The top 4 most difficult diseases on patients counseling were cardiovascular disorders, dermatologic disorders, endocrinologic disorders, and psychiatric disorders.

참고문헌 (8)

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  2. Schommer JC, "Pharmacists' desired and actual times in work activities: evidence of gaps from the 2004 National Pharmacists Workforce Study", J Am Pharm Assoc, 46, pp.340~347 (2006)
  3. Kreling DH, "Community pharmacists'work environments: evidence from the 2004 pharmacist workforce study", J Am Pharm Assoc, 46, pp.331~339 (2006)
  4. Rupp MT, "Prescribing problems and pharmacist interventions in community practice", Med Care, 30, pp.926~940 (1992)
  5. Schering Report V; Pharmacists and Physicians: Attitudes and Perceptions of Two Professions, , Schering Corporation, 1~12 (1983)
  6. Mitchell JL, "Building cooperation with physicians: an interview with Charles Fortner", Am Pharm, NS30, pp.24~26 (1990)
  7. Ranelli PL, "Physicians’ Perceptions of Communication with and Responsibilities of Pharmacists", J Am Pharm Assoc, 40(5), pp.625~630 (2000)

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