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The Effect of Core Job Characteristics on the PROTECTION of Medical Skincare Workers on the Organizational Effectiveness: With a Focus on the Mediating Effect of Self-Efficacy

김은숙|Jieun Jang
동북아학술저널연합 (Northeast Asian Studies Journal Institute (J-INSTITUTE))|2021.09|Protection Convergence|제6권 제3호|pp. 1-10

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참고문헌

키워드

Organizational EffectivenessSelf-EfficacyMedical SkincareJob ImportanceCore Job Characteristics
주제분류학제간연구

초록

Purpose: This study sought to examine the effect of core job characteristics, which is a concept related to the protection of medical skincare workers, on the organizational effectiveness with a focus on the mediating effect of self-efficacy. The aim is to help facilitate the development of the beauty service industry by promoting the achievement of organizational goals by securing professional manpower with job performance skills and by elevating the quality of the customer satisfaction services. Method: In this study, 405 copies of the online questionnaires for the medical skincare workers serving at skincare rooms and plastic surgery clinics by utilizing the IBM SPSS Statistics 25 program. To validate the effect of the core job characteristics of medical skincare workers on the organizational effectiveness by mediating self-efficacy, a 3 phased hierarchical multiple regression analysis was performed following the validation procedures of the mediating effect proposed by Baron & Kenny(1986) and the Sobel test was conducted to validate the mediating effect. Results: As a result of carrying out a 3 phased hierarchical multiple regression analysis in this study, in the first phase, among the sub-factors of the core job characteristics, which are the independent variables, job importance, feedback, job diversity, and autonomy, excluding job identity, were found to have sequentially impacted positively on the parameter of self-efficacy. In the second phase, among the sub-factors of the core job characteristics, which are the independent variables, autonomy, feedback, and job importance were found to have sequentially impacted positively on the dependent variable of organizational effectiveness. Lastly, the parameter self-efficacy and the independent variables of autonomy and feedback were found to have a positive effect on the organizational effectiveness. In the result of the Sobel test additionally conducted to validate the mediating effect, it was found that self-efficacy plays a mediating role in the relationship where job importance and feedback are impacting the organizational effectiveness. Conclusion: Based on the result of this study, it was validated that the job importance and feedback of the medical skincare workers increase the self-efficacy, and the increased self-efficacy in turn increases the organizational effectiveness. Hence, if self-efficacy is increased by providing feedback through education and a systematic inspection of their job with supervisors and colleagues for the perception of the importance of job for the members of organization, it will not only bring a positive effect on the performance of the organization, but also protect the employees, thereby promoting the achievement of organizational goals via efficient manpower management.

Abstract

Purpose: This study sought to examine the effect of core job characteristics, which is a concept related to the protection of medical skincare workers, on the organizational effectiveness with a focus on the mediating effect of self-efficacy. The aim is to help facilitate the development of the beauty service industry by promoting the achievement of organizational goals by securing professional manpower with job performance skills and by elevating the quality of the customer satisfaction services. Method: In this study, 405 copies of the online questionnaires for the medical skincare workers serving at skincare rooms and plastic surgery clinics by utilizing the IBM SPSS Statistics 25 program. To validate the effect of the core job characteristics of medical skincare workers on the organizational effectiveness by mediating self-efficacy, a 3 phased hierarchical multiple regression analysis was performed following the validation procedures of the mediating effect proposed by Baron & Kenny(1986) and the Sobel test was conducted to validate the mediating effect. Results: As a result of carrying out a 3 phased hierarchical multiple regression analysis in this study, in the first phase, among the sub-factors of the core job characteristics, which are the independent variables, job importance, feedback, job diversity, and autonomy, excluding job identity, were found to have sequentially impacted positively on the parameter of self-efficacy. In the second phase, among the sub-factors of the core job characteristics, which are the independent variables, autonomy, feedback, and job importance were found to have sequentially impacted positively on the dependent variable of organizational effectiveness. Lastly, the parameter self-efficacy and the independent variables of autonomy and feedback were found to have a positive effect on the organizational effectiveness. In the result of the Sobel test additionally conducted to validate the mediating effect, it was found that self-efficacy plays a mediating role in the relationship where job importance and feedback are impacting the organizational effectiveness. Conclusion: Based on the result of this study, it was validated that the job importance and feedback of the medical skincare workers increase the self-efficacy, and the increased self-efficacy in turn increases the organizational effectiveness. Hence, if self-efficacy is increased by providing feedback through education and a systematic inspection of their job with supervisors and colleagues for the perception of the importance of job for the members of organization, it will not only bring a positive effect on the performance of the organization, but also protect the employees, thereby promoting the achievement of organizational goals via efficient manpower management.

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변혁적 리더십이 미용종사자의 자기효능감과 직무만족에 미치는 영향김세은, 오수연한국인체미용예술학회 · 한국인체미용예술학회지2017 · 제18권 제1호의료미용서비스 종사자의 자기효능감이 직무열의와 고객지향성에 미치는 영향이인희, 제예진한국인체미용예술학회 · 한국인체미용예술학회지2022 · 제23권 제1호미용종사자의 직무스트레스가 조직유효성에 미치는 영향과 조직몰입의 조절효과김혜정대한미용학회 · 대한미용학회지2020 · 제16권 제4호피부미용사의 심리적 특성과 성과 간 인과적 관계에 관한 연구 - 국가직무능력표준에 따른 직무능력의 조절효과김신희한국인체미용예술학회 · 한국인체미용예술학회지2019 · 제20권 제3호미용인의 직무특성이 임파워먼트와 서비스질에 미치는 영향정현숙, 태동숙한국화장품미용학회 · 한국화장품미용학회지2017 · 제7권 제2호뷰티종사자의 성격특성에 따른 직무만족과 자기효능감이 목표지향성에 미치는 영향곽주영, 김경희한복문화학회 · 한복문화2021 · 제24권 제3호

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