본문 바로가기
KERD
논문KCI 등재

치과 의료기기 유통기업의 규모별 창업 및 성장 전략 - 통합적 모델 연구

Strategies of Dental Devices Foundation by Firm Size: A study of Comprehensive Model

0

조회

0

다운로드

1

인용

0

참고문헌

키워드

초록

This study aims to suggest insight to the medical equipment distribution business based on the previous study which studied medical market characteristic, affected by government policy in a macro perspective and it consider business size as a variable to find out survival strategy for the small size business holder. General consumption goods market is provided enough study materials such as ‘Customer psychology and customer behavior research’ and ‘Analysis of the product spread factors through the relationship between the various external variables and spread factors’ and the business holders can apply to their business as the various marketing tools but It’s rarely found the strategy analysis for each market in the markets witch required to consider its specialty. For this reason, this study suggests meaningful insights of business characteristic and survival strategy for the medical equipment market which is medical and industrial market. Main stream of this study is confirmation of difference in customer access way by company size in the hypothesis 1 and difference in customer access subject by the company size in the hypothesis 2. Also it’s confirmed that there are difference between apparent market growth rate and corporate sentiments growth rate by the company size in the hypothesis 3 and difference of portfolio strategies for domestic and global market by the company size in the hypothesis4. It’s confirmed significant insights for both of academic and business sector after through considering of all results. First of all, in academic sector, corporation can be known the customer asset factors (brand, value, and relationship) which link customer to their business and three factors to maintain the long term relationship with customers i.e., corporation brands, relationship and value as the resources which required to manage. The fundamental objectives of the business are survival and revenue creation. On the other hands, the corporation is required to put different survival strategy by their owned resources and different business characteristics. Not only for the medical equipment business but also the most of markets are consisted of numerous small business holders. It’s expected to draw conclusion of successful strategy as reducing risk factors and opportunity cost through this study which is the survival strategy and business characteristic for the small business holders. It’s suggested to consider the conclusion of the study for the corporation as growing their business, i.e. the characteristic of customer by company size, sentiment market growth rate and overseas market expansion strategy. Each corporation can reflect resources and insufficient parts they will need as they compare their sentiment current statues and strategy with other corporation.

Abstract

This study aims to suggest insight to the medical equipment distribution business based on the previous study which studied medical market characteristic, affected by government policy in a macro perspective and it consider business size as a variable to find out survival strategy for the small size business holder. General consumption goods market is provided enough study materials such as ‘Customer psychology and customer behavior research’ and ‘Analysis of the product spread factors through the relationship between the various external variables and spread factors’ and the business holders can apply to their business as the various marketing tools but It’s rarely found the strategy analysis for each market in the markets witch required to consider its specialty. For this reason, this study suggests meaningful insights of business characteristic and survival strategy for the medical equipment market which is medical and industrial market. Main stream of this study is confirmation of difference in customer access way by company size in the hypothesis 1 and difference in customer access subject by the company size in the hypothesis 2. Also it’s confirmed that there are difference between apparent market growth rate and corporate sentiments growth rate by the company size in the hypothesis 3 and difference of portfolio strategies for domestic and global market by the company size in the hypothesis4. It’s confirmed significant insights for both of academic and business sector after through considering of all results. First of all, in academic sector, corporation can be known the customer asset factors (brand, value, and relationship) which link customer to their business and three factors to maintain the long term relationship with customers i.e., corporation brands, relationship and value as the resources which required to manage. The fundamental objectives of the business are survival and revenue creation. On the other hands, the corporation is required to put different survival strategy by their owned resources and different business characteristics. Not only for the medical equipment business but also the most of markets are consisted of numerous small business holders. It’s expected to draw conclusion of successful strategy as reducing risk factors and opportunity cost through this study which is the survival strategy and business characteristic for the small business holders. It’s suggested to consider the conclusion of the study for the corporation as growing their business, i.e. the characteristic of customer by company size, sentiment market growth rate and overseas market expansion strategy. Each corporation can reflect resources and insufficient parts they will need as they compare their sentiment current statues and strategy with other corporation.

참고문헌 (28)

  1. 김세윤, "전략적 의사결정, 기업브랜드가치 및 기업가치 간의 관계에 관한 실증연구", 박사, 벤처경영학과 벤처경영전공, pp.2012
  2. 문경섭, "브랜드의 글로벌화를 통한 한국기업의 세계시장 진출전략에 관한 연구 : 사례중심의 접근", 박사, 국제통상학, pp.2011
  3. 박민혜, "효율적인 영업 방식이 거래 관계의 질과 영업성과에 미치는 영향: 고객지향성과 학습지향성을 중심으로", 마케팅관리연구, 19(4), pp.63~81 (2014), 한국마케팅관리학회
  4. 신종칠, "서비스 특성이 서비스제공기업과 고객간의 관계형성에 미치는 영향에 관한 연구", 마케팅연구, 20(1), pp.29~54 (2005), 한국마케팅학회
  5. 신호성, "혁신확산이론에 따른 국산 치과용 LOW핸드피스 수용의도에 관한 연구", 석사, 경영지도학과, pp.2013
  6. 신호성, "서비스접점 차원이 고객의 서비스 참여에 미치는 영향: 공정성인식의 매개효과를 중심으로", 기업경영연구, 21(4), pp.1~20 (2014), 한국기업경영학회
  7. 신호성, "기업 고객자산의 속성이 고객 열의 행동에 미치는 영향: 통합적 모델 연구", 기업경영연구, 22(5), pp.389~412 (2015), 한국기업경영학회
  8. 윤인상, "한국 외식 프랜차이즈 업체의 해외진출 전략에 관한 연구", 지역개발연구, 10(1), pp.335~355 (2005)
  9. 윤만희, "대학교육서비스에 대한 공정성 인식이 관계품질과고객의 자발적 행위에 미치는 영향", 경영학연구, 32(1), pp.315~340 (2003), 한국경영학회
  10. 윤만희, "서비스고객의 개인가치와 서비스접점 특성이 고객참여행위에 미치는 영향", 마케팅관리연구, 10(1), pp.139~163 (2005), 한국마케팅관리학회
  11. 이용기, "고객접점 종업원의 친사회적 행위에 대한 고객지각이 종업원 서비스품질평가, 고객만족과 고객의 자발적 행위에 미치는 영향", 마케팅연구, 16(3), pp.105~125 (2001)
  12. 이유재, "서비스 조직과 고객의 교환관계가 고객시민행동에 미치는 영향에 관한 연구: 고객 경험속성의 조절효과를 중심으로", 경영학연구, 33(6), pp.1809~1845 (2004), 한국경영학회
  13. 조윤희, "산업재 시장에서 고객가치와 신뢰가 거래성과에 미치는 영향에 관한 연구 : 브랜드 자산의 중요성을 중심으로", 박사, 경영학, pp.2009
  14. 정지선, "미용서비스업 CRM이 성과에 미치는 영향 : 전환비용의 매개효과를 중심으로", 박사, 경영학, pp.2010
  15. 최선욱, "경쟁적 TV방송시장에서 플랫폼 전환비용이 서비스 이용자의 전환의도에 미치는 영향", 박사, 신문방송학과 신문방송전공, pp.2013
  16. 한덕진, "산업재 구매자의 구매행동 및 만족도에 관한 연구 : 시스템 에어컨 사례분석을 중심으로", 석사, 마케팅, pp.2006
  17. 한장유, "국내 벤처기업의 조직특성과 해외진출 전략에 관한 연구", 석사, 경영학, pp.2003
  18. 2011년도 의료기기산업 통계 현황, "한국의료기기산업협회", ~ (2012)
  19. 2021년도 의료기기산업 통계 현황, "한국의료기기산업협회", ~ (2013)
  20. Aaker, D. A., "The Financial Information Content of Perceived Quality", Journal of Marketing Research, 31(1), pp.191~201 (1991)
  21. Adjei, M. T., "The Influence of C2C Communications in Online Brand Communities on Customer Purchase Behavior", Journal of the Academy of Marketing Science, 38(5), pp.634~653 (2010)
  22. Bayon, T., "Customer Equity Marketing: Touching Intangible", European Management, 20(3), pp.213~222 (2002)
  23. Barth, M. E., "Brand Values and Capital Market Valuation", Review of Accounting Studies, 3(1), pp.41~68 (1998)
  24. Bendapudi, N., "Psychological Implications of Customer Participation in Co-Production", Journal of Marketing, 67(1), pp.14~28 (2003)
  25. Cravens, D. W., "Relationship Marketing and Collaborative Networks in Service Organization", International Journal of Service Industry Management, 5(5), pp.39~53 (1994)
  26. Flaherty, T. B., "Organizational values and role stress as determinants of customer-oriented selling performance", The Journal of Personal Selling & Sales Management, 19(2), pp.1~18 (1996)
  27. Rust, R. T., "Driving Customer Equity: How Customer Lifetime Value is Reshaping Corporate Strategy" (2000), The Free Press
  28. Schneider, B., "Services marketing and management: implications for organizational behavior", Research in organizational Behavior, 10, pp.43~48 (1988)

관련 논문AI추천

이 간행물의 다른 논문 (6건)