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절차적 대책과 기술적 대책이 금융기업의 감소된 IT 보안 위험에 미치는 영향과 기업 경쟁력 강화 간의 관계-변혁적 리더십의 조절효과-

Increasing Competitive Advantage of Financial Firms: The Moderating Effect of Transformational Leadership

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키워드

주제분류경영학

초록

디지털 시대의 급속한 확산은 업무와 일상생활에 편리함을 가져온 반면, 피싱이나 해킹 등의 위험도 함께 증가시켰다. 최근 들어 금전적 이익을 목적으로 하는 사이버 공격 혹은 내부 정보 유출 등 그 위협들이 점차 새로운 형태로 변형되어 나타남으로써 심각한 사회적 이슈가 되고 있다. 특히, 이러한 문제는 금융기관에서 중요하게 인식되고 있다. 왜냐하면 이들의 소홀한 관리가 내부 뿐 아니라 소비자들에게 부정적인 결과를 만들기 때문이다. 이러한 금융기업들의 보안 목표를 달성하기 위해서는 기술 및 절차적 상태를 유지하기 위한 조직적 관리와 감독의 노력에 의해서 가능하다. 이에 본 연구는 조직의 보안대책이 금융기업의 IT 보안 위험 감소를 이끌고 나아가 기업 경쟁력 강화에도 영향을 미칠 것이라고 제안한다. 또한, 변혁적 리더십이 보안대책과 감소된 금융 IT 보안 위험 사이에서 어떠한 조절역할을 하는지에 대해 살펴보았다. 총 159부의 설문을 바탕으로 SmartPLS 3.0을 사용하여 구조모형을 분석한 결과, 모든 가설은 지지된 것으로 나타났다. 본 연구는 보안관련 연구에 새로운 이론적 프레임워크를 제안하고 금융기업 실무자들에게는 보안 설계에 대한 가이드라인을 제공한다.

Abstract

Even if a rapid diffusion of digital era has brought a high level of convenience in our daily life, risks associated with security(e.g., phishing, hacking) have been increased in a same manner. Recently, the risks such as cyber attack or inside information leakage aiming financial gain has gradually transformed and appeared as new types of threat. Particularly, financial firms are more concerned about such security risks than others because negligence in surveillance results in negative result to customer. To achieve security objectives of financial firm, it needs organizational monitoring and effort of controlling to maintain technical and procedural status. In this regard, this study proposes the research model investigating the relationship between the organizational security countermeasures and the reduced financial IT risks, which then affects competitive advantage. In addition, we examine the role of transformational leadership as a moderating effect between security countermeasures and the reduced financial IT risk. The research model was analyzed using Partial Leasts Square(PLS) approach with a total of 159 data collected from financial firms. Findings indicate that all proposed hypotheses are supported. This study suggests new theoretical framework on security-related study and provides practitioners with guideline of security design.

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