폭력을 경험한 수술실 간호사의 대처, 스트레스와 이직의도
Coping, Stress and Turnover Intention in Operating Room Nurses Who Experienced Workplace Violence
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Purpose: The aim of this study was to identify the correlations between coping, stress, and turnover intention in operating room nurses who experienced violence. Methods: The study was conducted between April and December 2015 on 269 nurses who worked in operating rooms. The tools used in the study included violence measurement tool, Psychosocial Well-being Index (PWI-SF), Coping Strategy Indicator (CSI), and Turnover intention Scale. The data were analyzed using descriptive statistics, t-test, ANOVA and Pearson's Correlation Coefficient through the IBM SPSS Statistics 23 program. Results: Verbal abuse or physical threat appeared frequently as experience of violence in operating room nurses. The operating room nurse experienced high stress (87%) and used a lot of avoidance coping (23.18±5.48). There was a difference in stress (t=-2.28, p=.023) and seeking support (t=3.46, p=.001) depending on the experience of reporting violence. Violence experience was positively correlated with seeking support (r=.20, p<.001), problem solving (r=.27, p<.001), avoidance (r=.28, p<.001), and turnover intention (r=.28, p<.001). Conclusion: Because violence experiences are related to coping and turnover intention, and coping is correlated with stress level, and turnover intention, it is necessary to reduce stress and turnover intention through violence prevention in order to create safe environment and improve quality of nursing.
Abstract
Purpose: The aim of this study was to identify the correlations between coping, stress, and turnover intention in operating room nurses who experienced violence. Methods: The study was conducted between April and December 2015 on 269 nurses who worked in operating rooms. The tools used in the study included violence measurement tool, Psychosocial Well-being Index (PWI-SF), Coping Strategy Indicator (CSI), and Turnover intention Scale. The data were analyzed using descriptive statistics, t-test, ANOVA and Pearson's Correlation Coefficient through the IBM SPSS Statistics 23 program. Results: Verbal abuse or physical threat appeared frequently as experience of violence in operating room nurses. The operating room nurse experienced high stress (87%) and used a lot of avoidance coping (23.18±5.48). There was a difference in stress (t=-2.28, p=.023) and seeking support (t=3.46, p=.001) depending on the experience of reporting violence. Violence experience was positively correlated with seeking support (r=.20, p<.001), problem solving (r=.27, p<.001), avoidance (r=.28, p<.001), and turnover intention (r=.28, p<.001). Conclusion: Because violence experiences are related to coping and turnover intention, and coping is correlated with stress level, and turnover intention, it is necessary to reduce stress and turnover intention through violence prevention in order to create safe environment and improve quality of nursing.
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