보건소 간호사의 업무성과 영향요인
Factors Affecting the Job Performance of Health Center Nurses
1
조회
0
다운로드
3
인용
0
참고문헌
키워드
초록
Purpose: This study was conducted to identify the factors influence the job performance of health center nurses. Methods: Data was collected from September 9 to 20, 2020. The participants were 169 health center nurses in city B, C, J and K in Gyeongsangnam-do. Data were collected through self-administered questionnaires and analyzed using IBM/SPSS/WIN 25.0 by applying t-test, ANOVA, Pearson correlation, and multiple regression. Results: Participants' emotional labor, job satisfaction, organizational commitment, and job performance were scored on a 5-point scale. The average scores were 3.14 for emotional labor, 3.05 for job satisfaction, 3.28 for organizational commitment, and 3.34 for work performance. The factor influencing participants’ job performance was organizational commitment, and the explanatory power of theses variables for job performance was 22.6%. Conclusion: This study confirmed that health center nurses’ organizational commitment affected their job performance. Thus, to improve their job performance, it is necessary to accurately assess their organizational commitment and develop and apply various interventions and programs.
Abstract
Purpose: This study was conducted to identify the factors influence the job performance of health center nurses. Methods: Data was collected from September 9 to 20, 2020. The participants were 169 health center nurses in city B, C, J and K in Gyeongsangnam-do. Data were collected through self-administered questionnaires and analyzed using IBM/SPSS/WIN 25.0 by applying t-test, ANOVA, Pearson correlation, and multiple regression. Results: Participants' emotional labor, job satisfaction, organizational commitment, and job performance were scored on a 5-point scale. The average scores were 3.14 for emotional labor, 3.05 for job satisfaction, 3.28 for organizational commitment, and 3.34 for work performance. The factor influencing participants’ job performance was organizational commitment, and the explanatory power of theses variables for job performance was 22.6%. Conclusion: This study confirmed that health center nurses’ organizational commitment affected their job performance. Thus, to improve their job performance, it is necessary to accurately assess their organizational commitment and develop and apply various interventions and programs.
참고문헌 (32)
- 김혜숙, "보건기관 이용 현황 및 만족도와 관련 요인 -‘2010지역사회건강조사’ 자료를 이용하여-", 보건의료산업학회지, 7(3), pp.95~109 (2013), 보건의료산업학회
- "2019 Health and welfare policy forum" (2019)[URL]
- 백희정, "보건소 방문간호사의 직무스트레스, 전문직업성,직무만족도과 재직의도", 가정간호학회지, 26(3), pp.319~328 (2019), 한국가정간호학회[DOI]
- 박남희, "비정규직 방문간호사의 직무불안정성이 직무만족, 조직몰입에 미치는 영향", 한국보건간호학회지, 33(2), pp.270~283 (2019), 한국보건간호학회[DOI]
- 고유경, "일반간호사의 자기효능감, 집단효능감과 직무스트레스에 관한 연구", 간호행정학회지, 12(2), pp.276~286 (2006), 간호행정학회
- Gregory E. Prussia, "Self-leadership and performance outcomes: the mediating influence of self-efficacy", Journal of Organizational Behavior, 19(5), pp.523~538 (1998), Wiley[DOI]
- 박남희, "보건간호사의 조직문화와 업무성과 간의 관계: 셀프 리더십의 매개효과", 지역사회간호학회지, 28(1), pp.23~33 (2017), 한국지역사회간호학회[DOI]
- 한지언, "임상간호사의 성역할갈등, 회복탄력성, 간호조직문화가간호업무성과에 미치는 영향", 한국간호교육학회지, 26(3), pp.248~258 (2020), 한국간호교육학회[DOI]
- 신선해, "보건소 공무원들의 감정노동과 조직지원인식이 직무태도에 미치는 영향", 보건의료산업학회지, 13(1), pp.1~13 (2019), 보건의료산업학회[DOI]
- Lee JS, "Relationships among communication competence, organizational commitment, and job performance of public health nurse", 석사, pp.2015
- 권동연, "보건소 종사자의 감정노동과 직무소진이 조직유효성에 미치는 영향", 한국보건간호학회지, 30(3), pp.544~555 (2016), 한국보건간호학회
- 정윤자, "종합병원 간호사의 감정노동, 직무스트레스 및 회복탄력성이 간호업무성과에 미치는 영향요인", 한국응용과학기술학회지, 37(3), pp.613~624 (2020), 한국응용과학기술학회
- 양종현, "간호사의 감정노동, 직무만족, 조직몰입이 이직의도에 미치는 영향", 한국산학기술학회논문지, 15(12), pp.7170~7178 (2014), 한국산학기술학회[DOI]
- 조경숙, "보건소 간호사의 감정노동, 직무 스트레스 및 전문직 삶의 질", 간호행정학회지, 25(5), pp.467~477 (2019), 간호행정학회
- 선국진, "보건소 구성원의 사회적 지지, 자아탄력성과 직무만족과의 관계", 한국컴퓨터정보학회논문지, 19(8), pp.151~160 (2014), 한국컴퓨터정보학회
- Lee HS, "The effect of job satisfaction and organizational immersion on job performance by the director of health center", pp.2012
- J. Andrew Morris, "The Dimensions, Antecedents, and Consequences of Emotional Labor", The Academy of Management Review, 21(4), pp.986~ (1996), Academy of Management[DOI]
- Kim MJ, "Effects of the hotel employee's emotional labor upon the job-related attitudes", A Study on Tourism, 21(2), pp.129~141 (1998)
- Weiss DJ, "Construct validation studies of the Minnesota Importance Questionnaire", Minnesota Studies in Vocational Rehabilitation, 18, pp.1~76 (1964)
- Kim MJ, "ffect of nurses' professional work environment on job satisfaction and the control of growth desire and positive psychological capital", pp.2016
- Kim YW, "A study on the factors affecting local government employees' infiltration into organization", 석사, pp.2009
- Edward E. Cureton, "A further analysis of the relations among job performance and situational variables.", Journal of Applied Psychology, 46(3), pp.230~230 (1962), American Psychological Association (APA)[DOI]
- Richard D. Arvey, "A Guttman approach to the development of behaviorally based rating scales for systems analysts and programmer", analysts., 1974, pp.59(1), 61~68[DOI]
- Sim KS, "A study on the influences upon job performance by the changes of leisure activities resulted from 5-day workweek: based upon the cases of administrative staffs in college hospital", pp.2005
- 차규정, "대학보건소 간호사의 직무만족 영향요인 분석", 기본간호학회지, 20(3), pp.259~268 (2013), 기본간호학회
- 김정아, "임상간호사의 리더-구성원 교환관계와 조직몰입이 간호업무성과에 미치는 영향", 글로벌 건강과 간호, 10(1), pp.14~22 (2020), 간호과학연구소[DOI]
- Céleste M. Brotheridge, "Emotional Labor and Burnout: Comparing Two Perspectives of People Work", Journal of Vocational Behavior, 60(1), pp.17~39 (2002), Elsevier BV[DOI]
- 오은희, "병원 간호사의 임파워먼트가 간호업무성과, 직무만족, 조직몰입, 이직의도에 미치는 영향", 간호행정학회지, 17(4), pp.391~401 (2011), 간호행정학회
- 강인숙, "지방 중소병원 간호사가 지각하는 조직 내 윤리풍토와 윤리적 민감성이 조직유효성에 미치는 영향", 한국콘텐츠학회 논문지, 19(1), pp.24~36 (2019), 한국콘텐츠학회[DOI]
- 문유석, "공무원노조 조합원들의 노조몰입이 자아효능감과 직무만족에 미치는 효과에 관한 연구", 지방정부연구, 21(4), pp.239~265 (2018), 한국지방정부학회[DOI]
- 김신희, "종합병원 간호사의 간호근무환경이 간호업무성과 및 조직몰입에 미치는 영향: 직무배태성의 매개효과 중심으로", 간호행정학회지, 25(3), pp.208~219 (2019), 간호행정학회
- 이현정, "중소병원 간호사의 직장 내 괴롭힘, 직무스트레스, 조직몰입이 이직의도에 미치는 영향", 한국콘텐츠학회 논문지, 20(8), pp.572~582 (2020), 한국콘텐츠학회[DOI]
