메디컬스킨케어센터를 내원한 환자들의 성별에 따른 피부관리 실태, 인지도, 만족도와의 관련성
A Study on the Relationship among Skin Care Situations, Skin Care Recognition, and Skin Care Satisfaction by Gender in Medical Skin Care Center Patients: - Focused on Females and Males in Hainan Province, China-
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초록
본 연구에서는 중국 하이난성 지역 10대~50대 남녀를 대상으로 메디컬스킨케어센터를 내원한 환자들을 중심으로 성별에 따른 피부유형 및 피부관리실태, 피부관리 인지도, 만족도를 검증하고자 한다. 이에 피부관리 실태, 피부관리 인지도, 피부관리 만족도 등을 2020년 12월 21일에서 2021년 1월 9일까지 위쳇(WeChat), 왠쥬엔씽 프로그램(wenjuanxing program)을 이용하여 총 328부를 조사하여 SPSSWIN 21.0 프로그램을 사용하여 분석하였다. 피부유형 및 피부관리실태, 피부관리 인지도 및 만족도는 빈도분석(Frequency Analysis)을 실시하였고, 피부관리 인지도와 만족도 신뢰도는 Cronbach‘s α의 계수를구하였다. 성별에 따른 피부유형 및 피부관리실태, 인지도, 만족도의 관련성은 카이스케어 검정()과t-test를 실시하였다. 분석결과 성별에 따른 피부타입은 여성은 건성피부, 남성은 지성피부이고, 피부고민은 여성은 기미색소, 남성은 여드름피부로 성별에 따라 차이가 나타났다. 이러한 문제성피부관리는남녀모두 홈케어가 높았고, 다음으로 여성은 피부과, 남성은 약국으로 유의미한 차이를 나타내었다. 진행기간은 남녀모두 1∼3년 미만이고, 효과적인 피부 개선 방법으로는 남녀모두 좋은 생활습관, 레이저 순이었다. 병원 선택 시 고려 사항으로는 유명한 체인병원이고, 관리 시 중요 사항은 의사나 피부관리의 전문성을 고려한 것으로 응답하였다. 피부관리 및 치료 인지도는 여성은 외적, 남성은 내적이높았고, 피부관리 만족도의 차이는 여성은 서비스, 남성은 효과로 나타났으며, 관리만족도는 남성이여성보다 유의미하게 더 높은 것으로 나타났다. 결론은 중국 메디컬스킨케어센터를 내원한 환자들이성별에 따라 피부유형 및 피부고민, 피부문제, 피부관리 방법, 피부관리 만족도에 차이가 있는 것으로분석되어 다양한 제품 개발 및 체계적인 관리프로그램의 필요성을 제시하였다.
Abstract
Chinese people have increasingly high interests in skin care and trust and prefer medical institution products and equipment to treat skin problems. The purpose of this study is to examine skin types and skin care situations, skin care recognition, and skin care satisfaction by gender in medical skin care center patients from in their 10s to 50s in Hainan Province, China. The questionnaire survey consisted of general characteristics(n=8), skin care situations(n=6), skin care recognition(n=11), and skin care satisfaction(n=21). A total of 328 questionnaires were researched from December 21, 2020 to January 9, 2021 using WeChat and Wenjuanxing program. Data were analyzed by SPSSWIN 21.0. Frequency analysis was applied for general characteristics, skin care situations, skin care recognition, and skin care satisfaction and Cronbach’s α was used for the reliability of skin care recognition and satisfaction. The relationship among skin care situations, skin care recognition, and skin care satisfaction was analyzed by χ2 test and t-test. As a result, the common skin types by gender was dry skin in females and oily skin in males. The highest skin trouble was melasma and pigments in females and pimple in males. The most common way to manage troubled skin was homecare in both females and males, followed by the dermatology department in females and pharmacy in males, suggesting a significant difference. The common period of skin trouble was from one year to three years and the most effective way to improve skin was good life habit, followed by laser treatment in both females and males. The most important consideration to choose a hospital was a famous franchise hospital and the most important matters in management was doctor or skin care professionalism. Skin care and treatment recognition was high in external effects for females and internal effects for males. Skin care satisfaction was high in service for females and effect for males. Skin care satisfaction was significantly higher in males than in females. In conclusion, there was a difference in skin types, skin troubles, skin problems, skin care ways, and skin care satisfaction by gender in Chinese medical skin care center patients. Therefore, this study suggests the development of various products and the need of systematic management programs.
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