Review of Smart Hospital Services in Real Healthcare Environments
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Objectives: Smart hospitals involve the application of recent information and communications technology (ICT) innovationsto medical services; however, the concept of a smart hospital has not been rigorously defined. In this study, we aimedto derive the definition and service types of smart hospitals and investigate cases of each type. Methods: A literature reviewwas conducted regarding the background and technical characteristics of smart hospitals. On this basis, we conducted a focusgroup interview with experts in hospital information systems, and ultimately derived eight smart hospital service types. Results: Smart hospital services can be classified into the following types: services based on location recognition and trackingtechnology that measures and monitors the location information of an object based on short-range communicationtechnology; high-speed communication network-based services based on new wireless communication technology; Internetof Things-based services that connect objects embedded with sensors and communication functions to the internet; mobilehealth services such as mobile phones, tablets, and wearables; artificial intelligence-based services for the diagnosis and predictionof diseases; robot services provided on behalf of humans in various medical fields; extended reality services that applyhyper-realistic immersive technology to medical practice; and telehealth using ICT. Conclusions: Smart hospitals can influencehealth and medical policies and create new medical value by defining and quantitatively measuring detailed indicatorsbased on data collected from existing hospitals. Simultaneously, appropriate government incentives, consolidated interdisciplinaryresearch, and active participation by industry are required to foster and facilitate smart hospitals.
Abstract
Objectives: Smart hospitals involve the application of recent information and communications technology (ICT) innovationsto medical services; however, the concept of a smart hospital has not been rigorously defined. In this study, we aimedto derive the definition and service types of smart hospitals and investigate cases of each type. Methods: A literature reviewwas conducted regarding the background and technical characteristics of smart hospitals. On this basis, we conducted a focusgroup interview with experts in hospital information systems, and ultimately derived eight smart hospital service types. Results: Smart hospital services can be classified into the following types: services based on location recognition and trackingtechnology that measures and monitors the location information of an object based on short-range communicationtechnology; high-speed communication network-based services based on new wireless communication technology; Internetof Things-based services that connect objects embedded with sensors and communication functions to the internet; mobilehealth services such as mobile phones, tablets, and wearables; artificial intelligence-based services for the diagnosis and predictionof diseases; robot services provided on behalf of humans in various medical fields; extended reality services that applyhyper-realistic immersive technology to medical practice; and telehealth using ICT. Conclusions: Smart hospitals can influencehealth and medical policies and create new medical value by defining and quantitatively measuring detailed indicatorsbased on data collected from existing hospitals. Simultaneously, appropriate government incentives, consolidated interdisciplinaryresearch, and active participation by industry are required to foster and facilitate smart hospitals.
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