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연령별 미용실 이용 실태 조사에 관한 연구- 서울지역을 중심으로 -

A Study on the Use of Survey in the Beauty Shop Accordance with Age Differences - Focusing in Seoul Area -

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참고문헌

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초록

This study tried to provide basic data for improving sales power by choice and concentration in service items of general beauty salon through survey about status of using beauty salon. 1. In general characteristics of questionnaire survey, women mostly used beauty salon as women accounted for 92.5% (172), women in 20s visited most frequently as 48.4%(90). Especially, frequency using beauty salon was not related to monthly income. 2. For status of using beauty salon each service item, 'haircut' was 88(47.3%) which is in most high portion; ‘dyeing․ bleaching’ 64(34.4%), ‘permanent’28(15.1%), ‘scalp clinic’ 6(3.2%). Accordingly, it is recommended that general beauty salon specialize in haircut, dyeing․bleaching, and permanent to increase competitiveness. As home styling products, most frequently product was Essence (74.2 %), spray (17.2%), wax (6.5%). The reason why Essence was most frequently used is that this prevents damage of hair and maintains beautiful hair. On the other hand, spray as a hair setting product was used secondly. It is thought that this should be controlled in use because this is non-environmental material to destruct ozone layer.

Abstract

This study tried to provide basic data for improving sales power by choice and concentration in service items of general beauty salon through survey about status of using beauty salon. 1. In general characteristics of questionnaire survey, women mostly used beauty salon as women accounted for 92.5% (172), women in 20s visited most frequently as 48.4%(90). Especially, frequency using beauty salon was not related to monthly income. 2. For status of using beauty salon each service item, 'haircut' was 88(47.3%) which is in most high portion; ‘dyeing․ bleaching’ 64(34.4%), ‘permanent’28(15.1%), ‘scalp clinic’ 6(3.2%). Accordingly, it is recommended that general beauty salon specialize in haircut, dyeing․bleaching, and permanent to increase competitiveness. As home styling products, most frequently product was Essence (74.2 %), spray (17.2%), wax (6.5%). The reason why Essence was most frequently used is that this prevents damage of hair and maintains beautiful hair. On the other hand, spray as a hair setting product was used secondly. It is thought that this should be controlled in use because this is non-environmental material to destruct ozone layer.

참고문헌 (8)

  1. 이진화, "미용실 이용 실태에 따른 고객만족에 관한 연구", 한국인체예술확회지, 4(1), pp.143~154 (2003)
  2. 노희송, "미용사의 직무스트레스와 만성피로와의 관련성", 한국미용학회지, 14(2), pp.595~604 (2008), 한국미용학회
  3. 방희봉, "미용인의 직무만족이직무성과에 미치은 영향에 관한 실증적연구", 한국인체예술학회지, 4(2), pp.134~151 (2005)
  4. 윤수용, "뷰티살롱의 서비스질이 고객만족에 미치는 영향에 관한 연구", 한국미용학회지, 12(1), pp.3~12 (2006)
  5. 권대순, "미용실의 외부서비스품질 결정요인 연구", 대한미용학회지, 5(2), pp.137~144 (2009), 대한미용학회
  6. 이은순, "미용실영업형태에 따른서비스품질이 고객만족에 미치는 영향에 관한 연구", 한국두피모발미용학회지, 3(2), pp.210~231 (2007)
  7. 김민정, "미용실고객의 소비성향에 따른미용서비스 구매특성", 한국인체예술학회지, 8(2), pp.59~72 (2007)
  8. 이성미, "미용실 유형별 서비스수준 및 고객만족도", 한국미용학회지, 11(3), pp.258~264 (2005)

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