A SLA-Based Refund Method for Broker in Cloud Computing Environment
0
조회
0
다운로드
7
인용
0
참고문헌
키워드
초록
Almost all existing cloud service pricing policies are usually proposed and established by service provider-centric strategies to maximize their profit. However, the pricing strategy is changing to satisfy consumers as well as service providers in case of emergence of cloud service brokerage. Therefore, we are going provide a solution that can preserve customers' appreciation by refundable service. In this paper, we proposed a unique technique that can boost up customer satisfaction. The proposed refund method with a cloud service broker that can handle all of the business procedure instead of cloud service provider. Our proposed method offers refund in case of unutilized resource as well service quality degradation that is service level agreement (SLA) violation. The experiment results demonstrate different refund amount based on SLA for cloud service consumers' considering with several attributes.
Abstract
Almost all existing cloud service pricing policies are usually proposed and established by service provider-centric strategies to maximize their profit. However, the pricing strategy is changing to satisfy consumers as well as service providers in case of emergence of cloud service brokerage. Therefore, we are going provide a solution that can preserve customers' appreciation by refundable service. In this paper, we proposed a unique technique that can boost up customer satisfaction. The proposed refund method with a cloud service broker that can handle all of the business procedure instead of cloud service provider. Our proposed method offers refund in case of unutilized resource as well service quality degradation that is service level agreement (SLA) violation. The experiment results demonstrate different refund amount based on SLA for cloud service consumers' considering with several attributes.
참고문헌 (16)
- Rajkumar Buyya, "Cloud computing and emerging IT platforms: Vision, hype, and reality for delivering computing as the 5th utility", Future Generation Computer Systems, 5(6), pp.599~616 (2009)
- 신민희, "클라우드 컴퓨팅 산업현황 및 발전 전망", 한국차세대컴퓨팅학회 논문지, 7(6), pp.79~87 (2011)
- 이강윤, "서비스 사이언스에 기반한 클라우드 컴퓨팅 서비스 모델 연구", 한국차세대컴퓨팅학회 논문지, 6(1), pp.50~57 (2010), 한국차세대컴퓨팅학회
- Foued Jrad, "SLA Based Service Brokering in Intercloud Environments", Proceeding of the 2nd International Conference on Cloud Computing and Services Science, pp.76~81 (2012)
- Foued Jrad, "Simulationbased Evaluation of an Intercloud Service Broker", Proceeding of the Third International Conference on Cloud Computing, GRIDs, and Virtualization, pp.140~145 (2012)
- Rajkumar Buyya, "InterCloud: utility-oriented federation of cloud computing environments for scaling of application services", Proceedings of the 10th international conference on Algorithms and Architectures for Parallel Processing, 1, pp.13~31 (2010)
- Saurabh Kumar Garg, "SLA-based resource provisioning for heterogeneous workloads in a virtualized cloud datacenter", Proceedings of the 11th international conference on Algorithms and architectures for Parallel Processing, 1, pp.374~384 (2011)
- Yan Zhu, "Dynamic Audit Services for Outsourced Storages in Clouds", IEEE Transactions on Services Computing, 6(2), pp.227~238 (2013)
- Ki-Woong Park, "THEMIS: A Mutually Verifiable Billing System for the Cloud Computing Environment", IEEE Transactions on Services Computing, 99, pp.1~14 (2012)
- Hong Cai, "Customer centric cloud service model and a case study on commerce as a service", Proceedings of the 2009 IEEE International Conference on Cloud Computing, pp.57~64 (2009)
- Qin Yuan, "A Leasing Instances Based Billing Model for Cloud Computing", Advances in Grid and Pervasive Computing, 6646, pp.33~41 (2011)
- Owen Rogers, "A financial brokerage model for cloud computing", Journal of Cloud Computing: Advanced, Systems and Applications, 1, pp.1~12 (2012)
- Yichao Yang, "A Sevice-Oriented Broker for Bulk Data Transfer in Cloud Computing", 9th International IEEE Conference on Grid and Cooperative Computing (GCC), pp.264~269 (2010)
- Hong Xu, "Maximizing Revenue with Dynamic Cloud Pricing: The Infinite Horizon Case", Proceedings of 2012 IEEE International Conference on Communications, pp.2929~2933 (2012)
- Mario Macias, "A Genetic Model for Pricing in Cloud Computing Markets", Proceedings of the 2011 ACM Symposium on Applied Computing, pp.113~118 (2011)
- 임철수, "클라우드 컴퓨팅 서비스를 위한 SLA기반 다중 임차자 프레임워크 설계", 한국차세대컴퓨팅학회 논문지, 7(4), pp.38~46 (2011), 한국차세대컴퓨팅학회