Key Factors Affecting Students’ Satisfaction and Intention to Use e-Learning in Rwanda’s Higher Education
1
조회
0
다운로드
2
인용
0
참고문헌
키워드
초록
This study aims to explore key factors which influence user’s decision-making on the adoption of e-learning. We integrated UTAUT and Information Success Models to test that four independent factors affect student satisfaction to use e-learning in Rwanda‘s higher education. Data was collected by surveying students of University of Rwanda and Protestant Institute of Social Sciences (n=206). The analysis results showed that performance expectancy, facilitating conditions and effort expectancy except for social influence have a significant effect on students’ satisfaction. This can help university administrators understand the factors that influence students’ adoption of e-learning and incorporate these results into Rwanda's e-learning design and implementation. In final, Rwanda’s government can contribute to establishing the e-learning policy and allocating its relevant resources centered on student needs.
Abstract
This study aims to explore key factors which influence user’s decision-making on the adoption of e-learning. We integrated UTAUT and Information Success Models to test that four independent factors affect student satisfaction to use e-learning in Rwanda‘s higher education. Data was collected by surveying students of University of Rwanda and Protestant Institute of Social Sciences (n=206). The analysis results showed that performance expectancy, facilitating conditions and effort expectancy except for social influence have a significant effect on students’ satisfaction. This can help university administrators understand the factors that influence students’ adoption of e-learning and incorporate these results into Rwanda's e-learning design and implementation. In final, Rwanda’s government can contribute to establishing the e-learning policy and allocating its relevant resources centered on student needs.
참고문헌 (25)
- S. Siritongthaworn, "The study of e-Learning technology implementation : a preliminary investigation of universities in Thailand", Education and Information Technologies, 11(2), pp.137~160 (2006)
- Å, Grönlund, "A mobile e-Learning environment for developing countries : the Bangladesh virtual interactive classroom", Information Technology for Development, 16(4), pp.244~259 (2010)
- K. Shraim, "An e-Learning approach to secondary education in Palestine : opportunities and challenges", Information Technology for Development, 16(3), pp.159~173 (2010)
- R. Santhanam, "Using self-regulatory learning to enhance e-Learning-based information technology training", Information Systems Research, 19(1), pp.26~47 (2008)
- 김지현, "온라인 학습판단 시스템을 활용한 e-러닝 동영상 수업의 효과연구 : 초등학교 사회과 수업을 중심으로", 한국융합학회논문지, 10(2), pp.141~148 (2019), 한국융합학회[DOI]
- 손엽명, "장애학생의 학습을 위한 화상과 이러닝 시스템의 융합 개발", 한국융합학회논문지, 6(4), pp.113~119 (2015), 한국융합학회[DOI]
- 이해듬, "대학 이러닝 학습자들의학습 시․공간 패턴에 따른 학업성취도 차이 분석", 융합정보논문지, 8(4), pp.247~253 (2018), 중소기업융합학회[DOI]
- 한태인, "이러닝 콘텐츠 품질인증 기술성 평가기준에 관한 연구", 디지털융복합연구, 13(1), pp.49~66 (2015), 한국디지털정책학회[DOI]
- Ministry of Youth and ICT, "Rwanda ICT Sector Profile : Measuring ICT sector performance and Tracking ICT for Development (ICT4D) towards Rwanda Socio-Economic Transformation. Kigali", ~ (2012)
- R. Agarwal, "The antecedents and consequences of user perceptions in information technology adoption", Decision Support Systems, 22, pp.15~29 (1998)
- S. Taylor, "Understanding Information Technology Usage: A Test of Competing Models", Information Systems Research, 6(4), pp.144~176 (1995)
- V. Venkatesh, "User acceptance of information technology : Toward a unified view", MIS Quarterly, 27(3), pp.425~478 (2003)
- W. H. DeLone, "The DeLone and McLean Model of Information Systems Success : A Ten-Year Update", Journal of Management Information Systems, 19(4), pp.9~30 (2003)
- 정철호, "확장된 UTAUT 모형에 기반한 개인차원에서의 클라우드 컴퓨팅 수용", 디지털융복합연구, 12(1), pp.287~294 (2014), 한국디지털정책학회[DOI]
- 엄미리, "역량 인식을 통한 대학생 학습지원 프로그램의교육요구도 탐색", 융합정보논문지, 8(3), pp.175~181 (2018), 중소기업융합학회[DOI]
- X. Zhao, "The role of post-training self-efficacy in customers' use of self-service technologies", International Journal of Service Industry Management, 19(4), pp.492~505 (2008)
- W. H. Delone, "The DeLone and McLean model of information systems success : Aten-year update", Journal of Management Information Systems, 19(4), pp.9~30 (2003)
- A. Bhattacherjee, "An empirical analysis of the antecedents of electronic commerce service continuance", Decision Support Systems, 32(2), pp.201~214 (2001)
- 송형철, "UTAUT에 기반한 m-learning 만족도에 미치는 요인에 관한 연구", 디지털융복합연구, 16(7), pp.123~129 (2018), 한국디지털정책학회[DOI]
- U. Konradta, "Predicting user satisfaction, strain and system usage of employee self-services", International Journal of Human-Computer Studies, 64(11), pp.1141~1153 (2006)
- J. F. Jr. Hair, "Multivariate Data Analysis" (1998), Prentice Hall
- 서현석, "혁신수용특성에 대한 디지털 컨버전스 제품 수용의도에 대한 연구", 디지털융복합연구, 9(4), pp.51~67 (2011), 한국디지털정책학회
- 서광규, "융합기술수용모델을 이용한 모바일 클라우드 서비스 이용의도 분석", 디지털융복합연구, 14(12), pp.105~110 (2016), 한국디지털정책학회[DOI]
- T. D. Thomas, "The utility of the UTAUT model in explaining mobile learning adoption in higher education in Guyana", JEDICT, 9(3), pp.71~85 (2013)
- J. M. Kihoro, "E-Learning Eco-system for Mobility and Effective Learning: A Case of JKUAT IT Students", IST-Africa 2013 Conference, pp.1~9 (2013)