온라인 화상 교육 몰입도 향상을 위한 디자인 방안 제안 -줌(Zoom)과 웹엑스(Webex)를 중심으로-
Proposal of design plan to improve immersion in online video education -Focusing on Zoom and Webex-
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본 연구는 ‘신종 코로나바이러스’ 이후 대학가에서 쓰이고 있는 온라인 화상 교육 플랫폼, 줌과 웹엑스를 중심으로 학습자들의 몰입도를 파악하고 몰입도 향상을 위한 디자인 개선방안을 제시하였다. 선행연구와 문헌조사를 통해 몰입의 구성요소와 온라인 원격 교육 플랫폼의 화면 구성요소를 파악하였고 설문조사와 심층 인터뷰를 통해 몰입도 개선방안을 제시하였다. 연구 방법은 줌과 웹엑스를 통해 온라인 교육을 받는 20-30대 학부생, 대학원생 50명을 대상으로 2021년 4월 7일부터 12일까지 5일간 진행하였고, 그중 6명을 심층 인터뷰하였다. 실험 결과 학습자와 강의자의 소통이 가장 큰 요소로 도출되어 학습자와 강의자 간 소통을 원활히 할 수 있는 디자인 방안을 구텐베르크의 다이어그램을 토대로 제안하였다. 온라인 화상 교육이 COVID-19 이후에도 지속될 것이라 예측됨에 따라 지속적인 온라인 화상 교육 몰입도 연구가 필요하며, 몰입도 향상에 기여할 수 있기를 바란다.
Abstract
This study identified learners' immersion, focusing on online video education platforms, Zoom and Webex, used in colleges after the 'Covid-19', and suggested design improvement measures to improve immersion. Through prior research and literature research, the components of immersion and screen components of the online distance education platform were identified, and measures to improve immersion were suggested through questionnaire surveys and in-depth interviews. The research method was conducted for 5 days from April 7 to 12, 2021 for 50 college students and graduate students in their 20s and 30s who are receiving online education through Zoom and Webex, and 6 people were interviewed in-depth. As a result of the experiment, the communication between learners and lecturers was deduced as the biggest factor, so a design plan to facilitate communication between learners and lecturers was proposed based on Gutenberg's diagram. As online video education is predicted to continue even after the Covid-19, continuous online video education immersion research is needed, and we hope that it can contribute to the direction of the research.
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