국내 한 상급종합병원의 의약정보실 내 질의응답 사례 분석
Analysis of Q & A cases in Drug Information Center of a Korean Tertiary Hospital
1
조회
0
다운로드
1
인용
0
참고문헌
키워드
초록
Backgrounds and Objective : In the drug information center (DIC) of hospitals, there are two ways of providing drug information. One is passive provision, i.e. answering drug-related inquiries from health care professionals. The other is active provision, i.e. according to the need for providing information. With respect to active provision of drug information in DIC, there are the drug handbook, CDSS (Clinical Decision Support System) drug information, newsletter, and so on. The objective of this study was to analyze Q & A records as a method for assessing the utilization of active medical information. Methods : The drug information resources, among cases of providing drug information by DIC were all analyzed. The Q & A records that were taken by the DIC over the period of January to December 2016 were analyzed for various parameters such as status of inquirer, classification of inquiry, drug inquired and drug information resources. Additionally, analysis was also carried out on whether the answers could be provided within in-hospital drug information resources. Results : 1,600 inquiries were collected for analysis. Most of inquirers were nurses (88.1%). Most of the classification of inquiries were stability/compatibility (28.6%), administration/dosage (17.6%) and drug availability (12.2%) and the most of inquiries by dosage form was injectable drugs (65.7%). 45.1% of answers could be provided within in-hospital drug information resources as references, and CDSS drug information and the CMC drug handbook were the most used resources, making up 79.9% of the total. Among injectable drug related inquiries, most were in 22.3% of parenteral nutrition products, 17.1% of vaccines. For parenteral nutrition products, inquiries about ingredients/preparations (47.5%), stability/ compatibility (35%) were the most common. For vaccines, the DIC received inquiries on drug availability (26.9%), prescription code (23.9%) and administration/dosage (17.9%). Conclusions : According to the analysis, a great number of inquiries were from nurses and were about injectable drugs. For the in-hospital drug information resources, the CMC drug handbook and CDSS drug information were mostly used.
Abstract
Backgrounds and Objective : In the drug information center (DIC) of hospitals, there are two ways of providing drug information. One is passive provision, i.e. answering drug-related inquiries from health care professionals. The other is active provision, i.e. according to the need for providing information. With respect to active provision of drug information in DIC, there are the drug handbook, CDSS (Clinical Decision Support System) drug information, newsletter, and so on. The objective of this study was to analyze Q & A records as a method for assessing the utilization of active medical information. Methods : The drug information resources, among cases of providing drug information by DIC were all analyzed. The Q & A records that were taken by the DIC over the period of January to December 2016 were analyzed for various parameters such as status of inquirer, classification of inquiry, drug inquired and drug information resources. Additionally, analysis was also carried out on whether the answers could be provided within in-hospital drug information resources. Results : 1,600 inquiries were collected for analysis. Most of inquirers were nurses (88.1%). Most of the classification of inquiries were stability/compatibility (28.6%), administration/dosage (17.6%) and drug availability (12.2%) and the most of inquiries by dosage form was injectable drugs (65.7%). 45.1% of answers could be provided within in-hospital drug information resources as references, and CDSS drug information and the CMC drug handbook were the most used resources, making up 79.9% of the total. Among injectable drug related inquiries, most were in 22.3% of parenteral nutrition products, 17.1% of vaccines. For parenteral nutrition products, inquiries about ingredients/preparations (47.5%), stability/ compatibility (35%) were the most common. For vaccines, the DIC received inquiries on drug availability (26.9%), prescription code (23.9%) and administration/dosage (17.9%). Conclusions : According to the analysis, a great number of inquiries were from nurses and were about injectable drugs. For the in-hospital drug information resources, the CMC drug handbook and CDSS drug information were mostly used.
참고문헌 (22)
- Ghaibi S, "ASHP guidelines on the pharmacist's role in providing drug information", Am J Health Syst Pharm, 72(7), pp.573~577 (2015)
- 홍경자, "임상업무 서비스에 대한 대응방안", J Kor Soc Health-Syst Pharm, 17(1), pp.65~70 (2000)
- 홍경자, "의약정보 특수연구회(Special Interest Group on Drug Information : SIG-DI)의 운영현황과 발전방향", J Korean Soc Hosp Pharm, 16(3), pp.299~305 (1999)
- Markind JE, "European drug information centers", J Hum Lact, 12(3), pp.239~242 (1996)
- 이주연, "3차의료기관 약제부내 의약정보센터의 의약정보 문의에 대한 해결능력 및 정확성 평가", J Korean Soc Hosp Pharm, 14(1), pp.60~65 (1997)
- 박창선, "질의응답을 중심으로 본 의약정보제공의 질 평가", J Korean Soc Hosp Pharm, 16(2), pp.241~244 (1999)
- 홍경자, "의약정보학", pp.7~17 (2014), 신일북스
- Reppe L, "Which factors predict the time spent answering queries to a drug information centre?", Pharm World Sci, 32(6), pp.799~804 (2010)
- Grace M, "Judgmental questions processed by a drug information center", Am J Hosp Pharm, 32(9), pp.903~904 (1975)
- Reppe L. A, "Factors associated with time consumption when answering drug-related queries to Scandinavian drug information centres : a multi-centre study", Eur J Clin Pharmacol, 70(11), pp.1395~1401 (2014)
- Timpe EM, "Frequency and complexity of queries to an academic drug information center, 1995-2004", Am J Health Syst Pharm, 62(23), pp.2511~2514 (2005)
- 정은주, "Q&A 분석을 통한 단순질문 문제점 및 개선 방안", J Korean Soc Hosp Pharm, 33(3), pp.256~260 (2016)
- Rosenberg JM, "Current status of pharmacist-operated drug information centers in the United States", Am J Health Syst Pharm, 61(19), pp.2023~2032 (2004)
- Lim L. Y, "Pharmacist-operated drug information centres in Singapore", J Clin Pharm Ther, 24(1), pp.33~42 (1999)
- George B, "Assessment and evaluation of drug information services provided in a South Indian teaching hospital", Indian J pharmacol, 37(5), pp.315~318 (2005)
- Maviglia SM, "KnowledgeLink : impact of context-sensitive information retrieval on clinicians'information needs", J Am Med Inform Assoc, 13(1), pp.67~73 (2006)
- 김용란, "의약정보업무 중 질의응답에 관한 내용분석", J Korean Soc Hosp Pharm, 2(1), pp.44~50 (1985)
- 최진석, "Drug Information(DI)Analysis", J Korean Soc Hosp Pharm, 5(3), pp.246~250 (1988)
- 이효경, "약품정보에 관한질의응답서의 분석", J Korean Soc Hosp Pharm, 5(3), pp.170~176 (1993)
- 한옥연, "전국 병원 의약정보실 실태조사", J Kor Soc Health-Syst Pharm, 18(3), pp.340~345 (2001)
- 신정인, "의약분업 전후의 의약정보서비스의 질의응답과 질의자의 만족도분석", J Kor Soc Health-Syst Pharm, 20(2), pp.252~264 (2003)
- Hong KJ, "Comparison of nursing workforce supply and employment in South Korea and other OECD countries", Perspectives in Nursing Science, 14(2), pp.55~63 (2017)