본문 바로가기
KERD
논문KCI 등재

지식경영 자원, 전략, 그리고 성과: 상황모형의 검증

Knowledge Management Resource, Strategy, and Performance: A Test of Contingency Model

허명숙|천면중
한국지식경영학회 (The Knowledge Management Society of Korea)|2006.12|지식경영연구 (Knowledge Management Research)|제7권 제2호|pp. 35-52

1

조회

0

다운로드

5

인용

0

참고문헌

주제분류경영학

초록

Abstract

Increasing competitive pressure, the constantly accelerating transformation of the economy, and a stronger focus on value creation have initiated the search for sustainable sources of competitive advantage in organizations. In this context, the concept of treating organizational knowledge as a valuable strategic resource has become quite popular recently. Knowledge has become the most critical component in the struggle for sustained competitive advantage and knowledge management (KM) has also been described for its possible role in creating sustainable competitive advantage. In order to examine the contingency between KM resources, KM strategies, and KM performance of organizations, a contingency model of KM, which is based on resource-based theory as well as knowledge-based theory, is developed from the information systems and strategic management literature in order to assess the following questions: (i) What KM resources affect the organization's KM strategies? (ii) Is there a relationship between KM strategies and organizational performance enhanced by KM? A detailed exploratory analysis of survey responses from 79 Korean companies provides the following significant findings: (i) This study found support for the proposed contingency model of KM; (ii) The organization's KM strategies are determined by social resources and its capabilities; (iii) An organization with a culture-based KM strategy is more likely to enhance organizational KM performance than an organization with a technology-based KM strategy.

참고문헌 (68)

  1. Alavi, M, "Communications of the Association for Information Systems", 1(7), pp.1~36 (1999)
  2. Argote, L, "Knowledge Transfer A Basis for Competitive Advantage in Firms", 82(1), pp.150~169 (2000)
  3. "Double Loop Learning in Organizations"
  4. Armstrong, J.C, "Estimating Nonresponse Bias in Mail Surveys", 14(3), pp.396~402 (1997)
  5. Barney, "Journal of Management"
  6. Beckman, T.J, "The Current State of Knowledge Management" (1999), CRC Press
  7. Bennett, R, "Organizational Factors and Knowledge Management with Large Marketing Departments", 3(3), pp.212~225 (1999)
  8. Bergeron, B, "Essentials of Knowledge Management" (2003), John Wiley & Sons, Inc
  9. Black, "Configurations and Paths to Sustainable Competitive Advantage"
  10. Blacker, F, "Knowledge, Knowledge Work and Organizations: An Overview and Interpretation", 16(6), pp.1021~1046 (1995)
  11. Bloodgood, J.M, "Understanding the Influence of Organizational Change Strategies on Information Technology and Knowledge Management Strategies", 31(1), pp.55~69 (2001)
  12. Bowman, C, "Congruent, Divergent and Incoherent Corporate Level Strategies", 20(6), pp.671~679 (2002)
  13. Campbell, "Convergent and Discriminant Validation by the Multitrait Multimethod Matrix" (1959)
  14. Carroll, "A Sociological View on Why Firms Differ"
  15. Churchill, "A Paradigm for Developing Better Measures of Marketing Constructs Journal of Marketing" (1979)
  16. Chung, S.H, "A Resourced-Based Perspective on Knowledge Management Capability and Competitive Advantage", 27(3), pp.459~465 (2004)
  17. Coff, R.W, "The Emergent Knowledge-Based Theory of Competitive Advantage An Evolutionary Approach to Integrating Economics and Management", 24(4), pp.245~251 (2003)
  18. Compeau, D.R, "Computer Self- Efficacy Development of a Measure and Initial Test", 19(2), pp.189~211 (1995)
  19. Conner, K.R, "A Resource- Based Theory of the Firm Knowledge Versus Opportunism", 7(5), pp.477~501 (1996)
  20. Davenport, T.H, "Successful Knowledge Management Projects", 39(2), pp.43~57 (1998)
  21. Davenport, T.H, "Working Knowledge How Organizations Manage What They Know" (1998), Harvard Business School Press
  22. De Long, D.W, "Diagnosing Cultural Barriers to Knowledge Management", 14(4), pp.113~127 (2000)
  23. Dowdy, "Statistics for research" (1991)
  24. & Van de Ven, "Alternative Forms of Fit in Contingency Theory"
  25. Eppler, M.J, "Managing Team Knowledge Core Processes, Tools, and Enabling Factors", 18(3), pp.334~341 (2000)
  26. Fahey, "Evaluating the Research on Strategy Content Journal of Management"
  27. Ginsberg, "Contingency Perspectives of organizational Strategy A Critical Review of Empirical Research Academy of Management Review"
  28. Gold, A.W, "Knowledge Management An Organizational Capabilities Perspective", 18(1), pp.185~214 (2001)
  29. Grant, "The Logic of Strategic Planning" (1982), Brown and Company
  30. Grant, "The Resource-Based Theory of Competitive Advantage Implications for Strategy Formulation"
  31. Grant, R.M, "Toward a Knowledge-Based Theory of the Firm", 17, pp.109~122 (1996)
  32. Grant, R.M, "The Knowledge-Based View of the Firm Implications for Management Practice", 30(3), pp.450~454 (1997)
  33. Gresov, C, "Equifinality Functional Equivalence in Organization Design", 22(2), pp.403~428 (1997)
  34. Gupta, A.K, "Knowledge Management's Social Dimension Lesson from Nucor Steel", 42(1), pp.71~80 (2000)
  35. Hambrick, "Toward an Empirical Priorization of Contingency Variables for Business Strategy Academy of Management Journal"
  36. Hedlund, "A Model of Knowledge Management and the N-Form Corporation"
  37. Hair, J.F, "Multivariate Data Analysis" (1998), Prentice-Hall
  38. Hitt, "Relationships among Corporate Level Distinctive Competencies Journal of Management Studies"
  39. Hofer, "Toward a Contingency Theory of Business Strategy Academy of Management Journal"
  40. Holsapple, C.W, "The Knowledge Chain Model Activities for Competitiveness", 20(1), pp.77~98 (2001)
  41. Housel, T, "Measuring and Managing Knowledge" (2001), McGraw-Hill[DOI]
  42. Humbert, M, "Building Strategy on Technological Resources and Commercial Proactiveness", 45(6), pp.658~666 (1997)
  43. Isaac, "Handbook in Research and Evaluation" (1981), EdITS Publishers
  44. Ives, "The Measurement of User Information Satisfaction Communication of the ACM"
  45. Johannessen, J.A, "Knowledge Management and Sustainable Competitive Advantages The Impact of Dynamic Contextual Training", 23(4), pp.277~289 (2003)
  46. Fort Worth, "Foundations of Behavioral Research" (1986), Inc
  47. Kogut, "Knowledge of the Firm and the Replication of Technology"
  48. Lee, H, "Knowledge Management Enablers, Processes, and Organizational Performance", 29(1), pp.179~228 (2003)
  49. Liebowitz, J, "Key Ingredients to the Success of an Organization's Knowledge Management Strategy", 6(1), pp.37~40 (1999)
  50. Lubit, R, "Tacit Knowledge and Knowledge Management The Keys to Sustainable Competitive Advantage", 29(3), pp.164~178 (2001)
  51. Mata, F.J, "Information Technology and Sustained Competitive Advantage", 19(4), pp.487~505 (1995)
  52. Miller, "Archetypes of Strategy Formulation"
  53. Nissen, M, "Integrated Analysis and Design of Knowledge Systems and Processes", pp.214~244 (2000), Idea Group Publishing
  54. Pan, S, "A Socio-Technical View of Knowledge-Sharing at Buckland Laboratories", 2(1), pp.55~66 (1998)
  55. Penrose, "Theory of the Growth of the Firm" (1959)
  56. A, "The Cornerstones of Competitive Advantage"
  57. "University of Chicago Press", personal k(wledge) (1962)
  58. Porter, "The Competitive Advantage of Nations"
  59. & Hamel, "The Core Competence of the Corporation", 19900506, ~
  60. Richter, F.J, "Successful Joint Ventures in Japan Transferring Knowledge Through Organizational Learning", 28(3), pp.37~45 (1995)
  61. Rubin, "The Expansion of Firms Journal of Political Economy", 19730708, ~
  62. In R, "Toward a strategic theory of the firm" (1984), Prentice-Hall
  63. Scarbrough, H, "BPR and the Knowledge-Based View of the Firm", 5(2), pp.192~200 (1998)
  64. Soo, C, "Knowledge Management Philosophy, Processes, and Pitfalls", 44(4), pp.129~150 (2002)
  65. "Competitive Advantage from Tacit Knowledge? Unpacking the Concept and its Strategic Implications Academy of Management Proceedings" (1993)
  66. July 1984, "Exploring the Concept of 'Fit' in Strategic Management Academy of Management Review"
  67. April -June 1984, "A Resource-Based View of the Firm"
  68. Xiaohua, L, "Organizational Structure, Context, Customer Orientation, and Performance", 24(11), pp.1131~1151 (2003)

관련 논문AI추천

지식경영과 성과에 관한 연구이선규, 이필재한국산업경영시스템학회 · 한국산업경영시스템학회지2005 · 제28권 제4호지식경영이 조직유효성에 미치는 영향에 관한 실증 연구윤종록, 임신순한국창업학회 · 한국창업학회지2006 · 제1권 제2호정보기술이 지식경영활동과 성과에 미치는 효과에 대한 실증분석이윤철, 최은수한국지식경영학회 · 지식경영연구2009 · 제10권 제3호지식경영의 성공을 위한 성장단계 모형과 활용권태형한국지식경영학회 · 지식경영연구2004 · 제5권 제1호중소기업에서 지식경영 결정요인이 경영성과에 미치는 영향에 관한 실증적 연구송상호한국지식경영학회 · 지식경영연구2005 · 제6권 제2호우리나라 기업의 지식경영 성공전략에 관한 실증적 연구권혁기대한경영정보학회 · 경영과 정보연구2004 · 제15호

이 간행물의 다른 논문 (5건)

확산적 사고와 수렴적 사고: 좌뇌와 우뇌의 연관성이홍pp. 1-11과학기술 지식흐름과 기술혁신 추세분석: 지식흐름 분석모델의 탐색적 연구박현우pp. 13-34지식 흐름 모델의 구현 아키텍처에 관한 연구김수연, 황현석pp. 53-68지식경영의 성공요인에 관한 실증적 연구:기업규모 및 업종별 비교를 중심으로서도원, 김찬중, 이덕로pp. 69-96금융기관 조직구성원의 지식공유에 대한 실증 연구설현도pp. 97-122
원문 보기