팀후원인식과 조직후원인식이 팀교체의도 및 이직의도에 미치는 영향에 관한 연구
A Study on the Effect of Perceived Team Support & Perceived Organizational Support on Team Change Intention & Turnover Intention
0
조회
0
다운로드
40
인용
0
참고문헌
키워드
초록
본 연구의 목적은 팀후원인식의 선행변수(상사후원, 과업자율성)의 발굴과, 후원인식의 상이한 근원이 태도적 성과인 팀교체의도, 이직의도에 미치는 영향을 사회적 교환이론과 상호성 규범 측면에서 알아보는 데 있다. 연구결과는 상사후원과 과업자율성은 팀후원인식과 조직후원인식에 각각 유의한 영향을 미치는 것으로 나타났으며, 직업불안정성은 조직후원인식에 유의한 영향을 미치지 않았으나 이직의도에는 강하고 직접적으로 유의한 영향을 미쳤다. 팀후원인식은 조직후원인식에 유의한 영향을 미쳤으며 또한 팀후원인식은 팀교체의도에 유의한 영향을 미치는 반면에 조직후원인식은 이직의도에 유의한 영향을 미치는 것으로 나타났으며, 팀교체의도는 이직의도에 유의한 영향을 미치는 것으로 나타났다. 토론 및 결론 부분에서 이 연구의 결과가 줄 수 있는 이론적, 실무적 시사점에 대한 논의와 연구의 제한점과 미래의 연구방향을 제시하였다.
Abstract
The purpose of this study is to understand the critical role of employees' support perceptions such as POS (perceived organizational support) and PTS (perceived team support) in their work environment. Since there may exist a variety of causes and outcomes relevant to these perceived support variables, this study seeks to examines the relationship of two support variables with three antecedent variables (supervisor support, task autonomy, job insecurity) and two consequence variables (turnover intention, team change intention). This study shows that the proposed model is reasonably fit to the actual data. Empirical results reveal that supervisor support and task autonomy are significantly related to PTS and POS while job insecurity is not significantly related to POS, but job insecurity has a significant influence on turnover intention. As expected, POS and PTS have a significantly negative effect on turnover intention and team change intention, respectively. Finally it appears that team change intention is significantly related to turnover intention. KeyWords:perceived team support, perceived organizational support, supervisor support, task autonomy, job insecurity, team change intention, turnover intention
참고문헌 (67)
- "팀몰입을 통한 조직몰입의 발전", 11(1), pp.1~33 (2003), 한국인사조직학회
- "서비스 종업원 조직시민행위의 사회교환론적 선행변수와 서비스 관계품질에 관한 연구; 종업원 분석 수준", 29(4), pp.733~734 (2000), 한국경영학회
- "A dual process model of organizational commitment: Job satisfaction & organizational support", pp.159~193 (2001), 한국인사 조직학회
- "자율성과 조직통제전략: 자율성, 조직통제, 메카니즘, 그리고 조직유효성간의 관계" (1998)
- ". The measurement and antecedent of affective and normative commitment to the organization. Journal of Occupational Psychology", pp.1~18 (1990)
- "Intergrating justice constructs into the turnover process; A test of referent cognitions model", 40(5), pp.1208~1227 (1997)
- "An Exploration of the Antecedent and Consequences of Perceived Organizational Support: A Longitudinal Study" (1999)
- ". Foci and bases of commitment Academy of Management Journal", pp.232~244 (1992), Are they distinctions worth making
- ". Profile of commitment An empirical test. Journal of Organization Behavior", pp.177~190 (1993)
- "Journal of Occupational Behavior Management", pp.41~51 (1983)
- "The differential effect of team commitment and organizational commitment on job performance and intention to quit" (1997), paper presented at the annual meeting of the Academy of management, Boston
- "An Examination of organizational and team commitment on a self-directed team environment", 88(3), pp.439~450 (2000)
- "Support, commitment ,and employee outcomes in a team environment", 26(6), pp.1113~1132 (2000)
- ". Exchange and power in social life. New York" (1964), Inc.
- ". A unified model of turnover from organization", pp.135~153 (1982)
- ". Further examination of the work autonomy scales", pp.1173~1182 (1987)
- "Evidence of an inverted-U relationship. Academy of Management Journal", pp.413~425 (1992)
- ". Antecedents and consequences of salesperson job satisfaction Meta-analysis and assessment of casual effects. Journal of Marketing Research", pp.63~77 (1993)
- "The socialization of managers in work organization. Administrative Science Quarterly", pp.533~546 (1974)
- "University of Michigan" (1979), unpublished manuscript
- ". The effectiveness of self- managing teams", pp.13~43 (1994)
- "Factors affecting professional commitment, organizational commitment, and perceived organizational support in a sample of educators" (1995)
- "commitment and innovation. Journal of Applied Psychology", pp.500~507 (1990)
- "Does pay for performance increase or decrease perceived self-determination and intrinsic motivation?", 77, pp.1026~1040 (1999)
- ". Perceived organizational support. Journal of Applied Psychology", pp.500~507 (1986)
- ". Comparative analysis of complex organizations New York" (1961), Free Press.
- ". Attention state critical psychological states as mediators between job dimensions and outcomes. Human Relations", pp.229~245 (1988)
- "The Use of Temporary Staff and Manager in a Local Government Environment", 24, pp.698~730 (1997)
- "Review and reconceptualization. Pp. 81-122 in B. M. Staw & L. L. Cummings Research in organizational behavior", 10. greenwich (1988), JAI Press.
- ". The norm of reciprocity", pp.161~178 (1960)
- ". Maintaining Organizational Effectiveness during Organizational Retrenchment Journal of Applied Behavior Science", pp.155~170 (1982)
- ". The relationship between job insecurity and turnover and its differential effects on employee quality level. Paper presented at the Annual Meeting of the Academy of Management" (1979)
- ". Development of the job diagnostic survey Journal of Applied Psychology", pp.461~468 (1976)
- ". Motivation through the Design of Work Test of Theory. Organizational Behavior and Human Performance", 4, pp.250~ (1975)
- "A path model of perceived organizational support", 12, pp.159~174 (1997)
- "Perceived organizational support: Further evidence of construct validity", 57, pp.1025~1034 (1997)
- ". Effect of continuance and moral commitment on the withdrawal process Academy of Management Journal", pp.951~995 (1993), & Sincich
- ". Predicting job performance of low income workers. The work opinion questionnaire. Personality", cra, pp.292~299 (1984)
- "Emotional Intelligence as a Moderator of Emotional and Behavior Reactions to Job Insecurity", 27(3), pp.361~372 (2002)
- ". The effects of procedural and distributive justice on organizational citizenship behavior. Unpublished manuscript A. B. Freeman School of Business", ko(vsky) (1991), Tulane University.
- ". Integration of climate and leadership. Journal of Applied Psychology", pp.545~553 (1989)
- ". Clerical employees' perception of intraorganizational career opportunities. Academy of Management Journal", pp.385~404 (1986)
- ". Relationship of Type A behavior pattern self-efficacy perception on sales performance. Journal of Organizational Behavior", pp.75~81 (1989)
- "Ctr. for Constr. Engrg. and Mgmt. Univ. of Michigan" (1984)
- "Ctr. for Constr. Engrg. and Mgmt. Univ. of Michigan" (1986)
- ". Leader-member exchange as a key mediating variable between employee perceptions of fairness and organizational citizenship behavior. Academy of management. Best Papers Proceedings. 249-253.", ma(gran) (1994)
- ". A review and meta-analysis of the antecedents correlates and consequences of organizational commitment. Psychological Bulletin", pp.171~194 (1990)
- ". Testing the ‘side-bet theory’ of organizational and occupations Extension and test of three- component conceptualization. Journal of Applied Psychology", pp.538~551 (1984)
- "The psychology of commitment" (1982), Academic Press.
- ". The Measurement of organizational commitment. Journal of Vocational Behavior", pp.224~247 (1979)
- "Source and Management of Excessive Job Stress and Burnout", pp.188~223 (1996), Hammondsworth, UK: Penguin
- "Perceived organizational support, satisfaction with reward, and employee job involvement and organizational commitment", 48, pp.197~209 (1999)
- "The effects of compliance identification and internalization on pro-social behavior. Journal of Applied Psychology", pp.492~499 (1986)
- "Perceived organizational support: A review of the literature", 87(4), pp.698~714 (2002)
- "The critical psychological states: An underrepresented component in job characteristics model research", 21(2), pp.279~303 (1995)
- ". Development and validation of self-efficacy and outcome expectancy scales for job-related applications", pp.793~802 (1994)
- "Organizational commitment in the post-royalty era; Perceived organizational support, multiple commitments, and other antecedents' effects on turnover intentions and job performance" (1997)
- ". Psychological and implied contracts in organizations. Employee responsibilities and Rights Journal", pp.121~139 (1989)
- ". Referent selection in determining equity perceptions Differential effects on behavioral and attitudinal outcomes. Personnel Psychology. 113-124." (1987)
- "Examining degree of balance and level of obligation in the employment relationship: A social exchange approach", 19, pp.731~744 (1998)
- "Perceived organizational support and organizational justice", pp.149~164 (1995), westport, CT: Quorum Books
- ". A construct validity study of the survey of perceived organizational support. Journal of Applied Psychology", pp.637~643 (1991)
- ". Validation of a measure of perceived union support. Journal of Applied Psychology", pp.971~977 (1994), Sinclair
- ". Self-efficacy expectation and coping with career-related events Journal of Vocational Behavior", pp.91~108 (1987)
- "Teams in practice" (1995), Lakewood Publication, Minneapolis
- "and control as moderators of the relationships between perceived stress and psychological well-being. Journal of psychology", pp.538~543 (1987)
- "Perceived organizational support and leader- member exchange: A social exchange perspective", 40(1), pp.82~111 (1997)
