위기극복을 위한 효과적 지식관리 전략에 관한 사례연구
Case Study for Crisis Management by Taking Advantage of Effective Knowledge Management Strategy
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초록
Companies always competing with rivals in global market ought to cope with various kinds of crises coming from substitutes, new technologies, changing consumer tastes, and government regulations, etc. In this sense, it is highly required that companies should always remain well-prepared for crisis management. Nevertheless, many companies still lack detailed and well-guided strategies about how to handle crisis. This study proposes a case study to propose an effective crisis management by using knowledge management. Cases analyzed by this study are concerned with Daewoo International Corporation (http://www.daewoo.com) and Decoline (http://www.decoline.co.kr) where crises have been successfully overcome by using effective knowledge management strategies, and company performance reached sustainable level.
Abstract
Companies always competing with rivals in global market ought to cope with various kinds of crises coming from substitutes, new technologies, changing consumer tastes, and government regulations, etc. In this sense, it is highly required that companies should always remain well-prepared for crisis management. Nevertheless, many companies still lack detailed and well-guided strategies about how to handle crisis. This study proposes a case study to propose an effective crisis management by using knowledge management. Cases analyzed by this study are concerned with Daewoo International Corporation (http://www.daewoo.com) and Decoline (http://www.decoline.co.kr) where crises have been successfully overcome by using effective knowledge management strategies, and company performance reached sustainable level.
참고문헌 (5)
- Arora, R., "Implementing Knowledge Management - A Balanced Scorecard Approach", Journal of Knowledge Management, 6(2), pp.240~249 (2002)
- Bolloju, N., "Integrating knowledge management into enterprise environments for the next generation decision support", Decision Support Systems, 33, pp.163~176 (2002)
- Kim, I., "Crisis Construction and Organizational Learning: Capability Building in Catching-Up at Hyndai Motor", Organization Science, 9(4), pp.506~521 (1998)
- Kulkarni, U.R., "A Knowledge Management Success Model: Theoretical Development and Empirical Validation", Journal of Management Information Systems, 23, pp.309~347 (2007)
- Storey, J., "Knowledge Management Initiatives:Learning from Failure", Journal of Knowledge Management, 4(2), pp.145~156 (2000)