본문 바로가기
KERD
논문KCI 등재

정체성과 개방성이 소셜 네트워크 서비스 사용의도에 미치는 영향 : 친밀감 대인관계 과정 모델을 중심으로

The Influences of Identity and Disclosure on Use Intentions in Social Network Services: Focusing on Interpersonal Process Model of Intimacy

0

조회

0

다운로드

8

인용

0

참고문헌

키워드

주제분류경영학

초록

In this study we adopted Interpersonal Process Model of Intimacy to study SNS use intention. First, we investigated the effects of personal identity, social identity and intimacy. Second, we tested the influences of self-disclosure, partner disclosure on perceived partner responsiveness. Third, we measured the relationship between perceived partner responsiveness and intimacy. Lastly, we investigated the effects of intimacy, perceived partner responsiveness and use intention. A total of 232 final respondents were collected from users of Social Network Services in 2011. The results revealed several important findings. First, we found that social identity had a significant and positive effect on intimacy. However, personal identity showed insignificant effect toward intimacy. Moreover, self-disclosure and partner disclosure had a positive effects on perceived partner responsiveness. Perceived partner responsiveness showed a positive effect on both intimacy and use intention. Lastly, intimacy had significant effect on use intention.

Abstract

In this study we adopted Interpersonal Process Model of Intimacy to study SNS use intention. First, we investigated the effects of personal identity, social identity and intimacy. Second, we tested the influences of self-disclosure, partner disclosure on perceived partner responsiveness. Third, we measured the relationship between perceived partner responsiveness and intimacy. Lastly, we investigated the effects of intimacy, perceived partner responsiveness and use intention. A total of 232 final respondents were collected from users of Social Network Services in 2011. The results revealed several important findings. First, we found that social identity had a significant and positive effect on intimacy. However, personal identity showed insignificant effect toward intimacy. Moreover, self-disclosure and partner disclosure had a positive effects on perceived partner responsiveness. Perceived partner responsiveness showed a positive effect on both intimacy and use intention. Lastly, intimacy had significant effect on use intention.

참고문헌 (58)

  1. 고준, "온라인 커뮤니티에서 자기표현 욕구의 영향요인과 디지털 아이템 구매의도에 미치는 효과", Asia Pacific Journal of Information Systems, 18(1), pp.117~144 (2008), 한국경영정보학회
  2. 김준희, "기업 모바일 소셜네트워크서비스 특성요인이 사용자 만족과 지속적 사용의도에 미치는 영향에 관한 연구", 디지털융복합연구, 10(8), pp.135~148 (2012), 한국디지털정책학회
  3. 박수호, "인터넷 열풍과 대인관계의 변화", 사회와 이론, (20), pp.401~430 (2012), 한국이론사회학회[DOI]
  4. 박성복, "온라인 공간에서의 자기노출, 친밀감, 공동 공간감에 관한 연구", 한국언론학보, 51(6), pp.469~495 (2007), 한국언론학회
  5. 박소진, "서비스 실패와 복구 후의 소비자 반응에 관한 연구: 서비스제공자의 복구노력과 고객-종업원의 친밀감의 역할을 중심으로", 아시아마케팅저널, 9(3), pp.75~115 (2007), 한국마케팅학회
  6. 변현수, "여행사 웹사이트 사용자의 몰입과 만족이 시스템 이용의도에 미치는 영향", 관광연구, 26(2), pp.163~179 (2011), 대한관광경영학회
  7. 서유리, "부모애착과 자아정체감이 고등학생 친구관계에서의 친밀감발달에 미치는 영향", 석사, 집단상담, pp.2010
  8. 이정민, "소셜 네트워킹 사이트에서 네트워크 외부성이 지식공유 의도에 미치는 영향: 사회적 자본과 온라인 정체성 관점", 지식경영연구, 13(3), pp.1~16 (2012), 한국지식경영학회
  9. 유재갑, "대학의 온라인과 오프라인 강의 서비스품질에 관한 연구", 박사, 생산관리, pp.MIS, 2011
  10. 윤미혜, "일상사건의 공유를 통한 부부의 친밀감 발달과정:지각된 배우자 반응의 매개효과", 한국심리학회지: 사회및성격, 23(1), pp.17~32 (2009), 한국사회및성격심리학회
  11. 한진우, "인터넷 지식공유에 영향을 미치는 요인 연구: 사회적 자본 이론과 자기표현욕구를 중심으로", 농촌지도와 개발, 16(1), pp.153~180 (2009), 한국농촌지도학회
  12. 정남호, "소셜 네트워크 사이트에서 온라인 관계를 통한 지식공헌: 개인관계이론 관점", 지식경영연구, 12(5), pp.25~40 (2011), 한국지식경영학회
  13. 허남철, "지적자극이 역할 내 행동과 심리적 웰빙에 미치는 영향에 관한 연구 -일에 대한 희망과 리더와의 친밀감을 중심으로-", 기업경영연구, 16(3), pp.265~286 (2009), 한국기업경영학회
  14. Anderson, J. C., "Assumptions and comparative strengths of the two-step approach", Sociological Methods & Research, 20(3), pp.321~333 (1992)
  15. Asher, S. R., "Current topics in early childhood education: Vol 1" (1977), Ablex Publication
  16. Ashforth, B. E, "Social Identity Theory and the Organization", Academy of Management Review, 14(1), pp.20~39 (1989)
  17. Barclay, D., "The partialleast squares(PLS) approach to causal modeling, personal computer adoptionand useasan illustration", Technology Studies, pp.2~2 (1995)
  18. Baumeister, R. F, "Passion, Intimacy, and Time: Passionate Love as a Function of Change in Intimacy", 3(1), pp.49~67 (1999), Department of Psychology Case Western Reserve University
  19. Boulding, W., "A dynamic process model of service quality: From expectation to behavioral intentions", Journal of Marketing Research, 30(1), pp.7~27 (1993)
  20. Brewer, M. B., "In-group bias in the minimal intergroup situation: A cognitive-motivational analysis", Psychological Bulletin, 86, pp.307~324 (1979)
  21. Charles, S., "Social capital, self-esteem, and use of online social network sites: A longitudinal analysis", Journal of Applied Developmental Psychology, 29, pp.434~445 (2008)
  22. Chin, W. W., "Modern Methods for business research", pp.295~336 (1998)
  23. Chin, W. W., "A Partial Least Squares Latent Variable Modeling Approach for Measuring Interaction Effects : Results from a Monte Carlo Simulation Study and an Electronic Mail Emotion", Adoption Study, 2003, pp.14(2), ~
  24. Deutsch, M, "A Study of Normative and Information Social Influences upon Individual Judgement", Journal of Abnormal and Social Psychology, 51, pp.629~636 (1955)
  25. Dominick, J. R, "Who do you think you are? personal home pages and self-presentation on the world wide web", Journalism and Mass Communication Quarterly, 76(4), pp.646~658 (1999)
  26. Erikson, E. H., "Identity: Youth and Crisis" (1968), Norton
  27. Fisher, F. D., "Recipient reactions to aid", Psychological Bulletin, 91(1), pp.27~54 (1982)
  28. Fornell, C. R, "Advanced Method of Marketing Research" (1994), Blackwell
  29. Freeman, I. C., "The impacts of computer based communication on the socil structure of an emerging scientific specialty", Social Networks, 6, pp.201~221 (1984)
  30. Haslam, S. A., "Self-categorization theory", pp.28~35 (2004), The Alden Press
  31. Hong, S.J., "Understanding the Adoption of Multipurpose Information Appliances: The Case of Mobile Data Services", Information Systems Research, 17(2), pp.162~179 (2006)
  32. Hwang, Y., "Investigating the role of identity and gender in technology mediated learning", Behaviour & Information Technology, 29(3), pp.305~319 (2010)
  33. Jakobsson, M., "Place attachment", pp.253~278 (1999)
  34. Jourard, S. M., "Self-disclosure: An experimental analysis of transparent self" (1971), John Wiley & Sons
  35. Kelley, H. H., "Readings in Social Psychology", pp.410~414 (1952), Henry Holt
  36. Kwon, O., "An empirical study of the factors affecting social network service use", Computers in Human Behavior, 26, pp.254~263 (2010)
  37. Laurenceau J. P., "Intimacy as an interpersonal process: the importance of selfdisclosure, partner disclosure and perceived partner responsiveness in interpersonal exchanges", J Pers Soc Psychol, 74, pp.1238~1251 (1998)
  38. Laurenceau J. P., "The interpersonal process model of intimacy in marriage: a daily-diary and multilevel modeling approach", J Fam Psychol, 19(2), pp.314~323 (2005)
  39. Leary, M. R., "Impression Management: A Literature Review and Two- Component Model", Psychological Bulletin, 107(1), pp.34~47 (1990)
  40. Leary, M. R., "Self-Presentation: impression management and interpersonal behavior" (1995), Westview Press
  41. Lin, C. S., "Integrating Perceived Playfulness into Expectation-Confirmation Model for Web Portal Context", Information & Management, 42(5), pp.683~693 (2005)
  42. McKenna, K.Y.A, "Coming out in the age of the internet: Identity “demarginalization” through virtual group participation", Journal of Personality and Social Psychology, 75, pp.681~694 (1998)
  43. Mitchell, A. E., "Predictors of intimacy in couples discussions of relationship injuries: An observational study", Journal of Family Psychology, 22(1), pp.21~29 (2008)
  44. Reis, H. T., "Handbook of personal relationships", pp.367~389 (1988), Wiley
  45. Schau, H.J, "We are what we post? self-presentation in personal web space", Journal of Consumer Research, 30(3), pp.385~404 (2003)
  46. Schlenker, B. R., "Self-Presentation: Managing the Impression of Consistency When Reality Interfers with Self Enhancemen", Journal of Personality and Social Psychology, 32, pp.1030~1037 (1975)
  47. Schneider, D. J., "Impression Management Theory and Social Psychological Research", pp.23~40 (1981), Academic Press
  48. Sonja, U., "The Role of Social Network Sites in Romantic Relationships: Effects on Jealousy and Relationship Happiness", Journal of Computer-Mediated Communication, 16, pp.511~527 (2011)
  49. Sullivan, H. S., "The Interpersonal Theory of Psychiatry" (1953), Norton
  50. Tajfel, H., "Differentiation between social groups: Studies in the social psychology of intergroup relations", pp.61~76 (1978), Academic Press
  51. Tajfel, H, "The Social Psychology of Intergroup Relations", pp.1979, Books
  52. Tajfel, H., "Psychology of intergroup relations", pp.7~24 (1985), Nelson-Hall
  53. Tenenhaus, M., "PLS Path Modeling", Computational Statistics & Data Analysis, 48(1) (2005)
  54. Walther, J. B., "Interpersonal effects in computer-mediated interaction: A relational perspective", Communication Research, 19, pp.52~90 (1992)
  55. Waring, E. M., "Marital Intimacy and Self-Disclosure", Journal of Clinical Psychology, 39(2), pp.183~190 (1983)
  56. Wasko, M. M., "Why should i share? examining social capital and knowledge contribution in electronic networks of practice", MIS Quarterly, 29(1), pp.35~57 (2005)
  57. Whitney, P. S., "Self-disclosure and student satisfaction with Facebook", Computers in Human Behavior, 28, pp.624~630 (2012)

관련 논문AI추천

이 간행물의 다른 논문 (8건)