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직무소진, 사회적 지원과 지식창출, 공유와의 관계

The Relationship between Job Burnout, Social Support and Knowledge Creation and Sharing

조윤형|문명
한국지식경영학회 (The Knowledge Management Society of Korea)|2014.04|지식경영연구 (Knowledge Management Research)|제15권 제1호|pp. 1-23|DOI 10.15813/kmr.2014.15.1.004

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참고문헌

키워드

DepersonalizationKnowledge SharingKnowledge CreationSocial Support(Supervisor` SupportCo-worker` Support)Job Burnout(Emotional ExhaustionLow Personal Accomplishment)
주제분류경영학

초록

This paper investigate relationship between job burnout, social support and knowledgecreation, sharing. also, social support are moderate on the relationship between job burnoutand knowledge creation, sharing. We build up main effect and moderating effecthypothesis. To test hypothesis, survey method are performed. The results are as follows. first, emotional exhaustion and low personal accomplishment have negative effects onknowledge creation, but haven't effect on knowledge sharing. second, social supportsignificant positively impact on knowledge creation and sharing. third, both of supervisor`support and coworker`s support partially moderate the relationship between job burnoutand knowledge creation, sharing. especially, emotional exhaustion reduce supervisor` supportto knowledge creation, sharing and low personal accomplishment reduce co-worker` supportto knowledge sharing, which means although job burnout preceded, if employees perceivedhigh level of social support that have buffering effects on the relationships.

Abstract

This paper investigate relationship between job burnout, social support and knowledgecreation, sharing. also, social support are moderate on the relationship between job burnoutand knowledge creation, sharing. We build up main effect and moderating effecthypothesis. To test hypothesis, survey method are performed. The results are as follows. first, emotional exhaustion and low personal accomplishment have negative effects onknowledge creation, but haven't effect on knowledge sharing. second, social supportsignificant positively impact on knowledge creation and sharing. third, both of supervisor`support and coworker`s support partially moderate the relationship between job burnoutand knowledge creation, sharing. especially, emotional exhaustion reduce supervisor` supportto knowledge creation, sharing and low personal accomplishment reduce co-worker` supportto knowledge sharing, which means although job burnout preceded, if employees perceivedhigh level of social support that have buffering effects on the relationships.

참고문헌 (82)

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