소셜커머스 환경에서 정보중개상에 대한 구전 의도의 결정 요인

키워드

참고문헌 (89)

1. 김병수, "모바일 소셜네트워크서비스 환경에서 지속 사용 의도의 선행 요인에 관한 연구: 신뢰와 프라이버시 우려의 역할", 지식경영연구, 13(4), pp.83~100 (2012), 한국지식경영학회
2. 이재남, "온라인 쇼핑에서 신뢰의 역할 - 위계적 관계 관점", 지식경영연구, 14(3), pp.15~36 (2013), 한국지식경영학회
3. 이지원, "SNS상의 콘텐츠품질이 사용자의 수용태도와 구전활동에 미치는 영향", 지식경영연구, 12(5), pp.1~10 (2011), 한국지식경영학회
4. 최재원, "전자상거래에서의 신뢰 형성을 위한 단서적 신뢰의 역할", 한국전자거래학회지, 14(2), pp.1~22 (2009), 한국전자거래학회
5. Ahn, T., "The Impact of Web Quality and Playfulness on User Acceptance of Online Retailing", Information & Management, 44(3), pp.263~275 (2007)
6. Ajzen, I., "The Theory Of Planned Behavior", Organizational Behavior and Human Decision Processes, 50, pp.179~211 (1991)
7. Anderson, E., "The Antecedents and Consequences of Customer Satisfaction for Firms", Management Science, 12(2), pp.125~143 (1993)
8. Suh, B, "The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce", International Journal of Electronic Commerce, 7(3), pp.135~161 (2003)
9. Bailey, J . P, "An Exploratory Study of the Emerging Role of Electronic Intermediaries", International Journal of Electronic Commerce, 1(3), pp.17~20 (1997)
10. Bansal, H.S., "Word-Of-Mouth Processes Within A Services Purchase Decision Context", Journal of Service Research, 3(2), pp.166~177 (2000)
11. Barclay, D., "The Partial Least Squares ( PLS)Approach to Causal Modeling: Personal Computer Adoption And Use As An Illustration", Technological Studies, 2(2), pp.285~309 (1995)
12. Bhargava, H.K., "Economics of An Information Intermediary with Aggregation Benef its", Information Systems Research, 15(1), pp.22~36 (2004)
13. Blau, P. M., "Exchange and Power in Social Life" (1964), Wiley
14. Bock, G. W., "Price Comparison and Price Dispersion : Products and Retailers at Different Internet Maturity Stages", International Journal of Electronic Commerce, 11(4), pp.101~124 (2007)
15. Brown, T. J., "Identity, Intended Image, Construed Image, and Reputation: An Interdisciplinary Framework and Suggested Terminology", Journal of the Academy of Marketing Science, 34(2), pp.99~106 (2006)
16. Bucy, E. P., "Formal Features of Cyberspace : Relationships Between Web Page Complexity and Site Traffic", Journal of the American Society for Information Science, 50, pp.1246~1256 (1999)
17. Butler, J. K., "Toward Understanding and Measuring Conditions of Trust: Evolution of Conditions of Trust Inventory", Journal of Management, 17(3), pp.643~663 (1991)
18. Chin, W.W, "Statistical Strategies for Small Sample Research", pp.307~341 (1999), Sage Publications
19. Chu, W., "The Role of On-line Retailer Brand and Infomediary Reputation in Increasing Consumer Purchase Intention", Internation Journal of Electronic Commerce, 9(3), pp.115~127 (2005)
20. Chung, S., "The Role of Online Infomediaries for Consumers: A Dual Perspective about Price Comparison and Information Mediation", Internet Research, 23(3), pp.338~354 (2013)
21. Dabholkar, P., "A Measure of Service Quality for Retail Stores", Journal of the Academy of Marketing Science, 24(1), pp.3~16 (1995)
22. Donthu, N., "The Internet Shopper", Journal of Advertising Research, 39(3), pp.52~58 (1999)
23. Eighmey, J., "Profiling User Responses to Commercial Web Sites", Journal of Advertising Research, 37(3), pp.59~66 (1997)
24. Fombrun, C, "What’s in A Name? Reputation Building and Corporate Strategy", Academy of Management Journal, 33(2), pp.233~248 (1990)
25. Fornell, C, "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing Research, 18(2), pp.39~50 (1981)
26. Gefen, D., "Customer Loyalty in e-Commerce", Journal of the Association for Information Systems, 3, pp.27~51 (2002)
27. Gefen , D., "Consumer Trust in B2C E- Commerce and the Importance of Social Presence:Experiments in E-Products and E-Services", Omega, 32, pp.407~424 (2001)
28. Gliff in, K., "The Contribution of Studies of Source Credibility to a Theory of Interpersonal Trust in The Communication Process", Psychological Bulletin, 68(2), pp.104~120 (1967)
29. Goyette, I., "E-WOM Scale : Word of Mouth Measurement Scale for E-Services Context", Canadian Journal of Administrative Science, 27, pp.5~23 (2010)
30. Grazioli, S, "Perils of Internet Fraud: An Empirical Investigation of Deception And Trust With Experienced Internet", IEEE Transactions on Systems, 30(4), pp.395~410 (2000)
31. Grover, V., "E-Commerce and the Information Market", Communications of the ACM, 44(4), pp.79~86 (2001), Association for Computing Machinery
32. Hagel, J., "Net Worth" (1997), Harvard Business School Press
33. Hong , I . B, "The Impact of Consumer Trust on Attitudinal Loyalty and Purchase Intentions in B2C E-Marketplaces: Intermediary Trust Vs. Seller Trust", International Journal of Information Management, 31, pp.469~479 (2011)
34. Hsu, C.L, "Acceptance of Blog Usage: The Roles of Technology Acceptance, Social Influence and Knowledge Sharing Motivation", Information &Management, 45, pp.65~74 (2008)
35. Jeong, M., "Adaptation of A n Information Qualit y Framework to Measure Customers ’Behavioral Intentions To Use Lodging Web Sites", Hospitality Management, 20, pp.129~146 (2001)
36. Kaplan, S., "E-hubs : The New B2 B Market places", Harvard Business Review, 78(3), pp.97~103 (2000)
37. Kang, Y.S., "Do Visitors’Interest Level and Perceived Quantity of Web Page Content Matter in Shaping The Attitude Toward A Web Site?", Decision Support Systems, 42, pp.1187~1202 (2006)
38. Kim, C., "Factors Influencing Internet Shopping Value and Customer Repurchase Intention", Electronic Commerce Research and Applications, 11, pp.374~387 (2012)
39. Kim, M., "Attitude-Behavior Relations: A Meta-Analysis of Attitudinal Relevance and Topic", Journal of Communication, 43, pp.101~142 (1993)
40. Kim, M. J., "The Effect of Perceived Trust on Electronic Commerce : Shopping Online for Tourism Products and Services In South Korea", Tourism Management, 32, pp.256~265 (2011)
41. Kim, S., "Effect of Various Characteristics of Social Commerce(SCommerce)on Consumers’ Trust and Trust Performance", International Journal of Information Management, 33, pp.318~332 (2013)
42. Kim, T., "The Effect of Perceived Justice on Recovery Satisfaction, Trust, Word-Of-Mouth, And Revisit Intention in Upscale Hotels", Tourism Management, 30, pp.51~62 (2009)
43. Kim, W.G., "Comparison of Web Service Quality Between Online Travel Agencies and Online Travel Suppliers", Journal of Travel & Tourism Marketing, 17(2), pp.105~116 (2005)
44. King, J., "Infomediary", Computer World, 33(4), pp.58~ (1999)
45. Kocas, C., "Evolution of Prices In Electronic Markets Under Diffusion of Price-Comparison Shopping", Journal of Management Information Systems, 19(3), pp.99~119 (2003)
46. Koufaris, M, "The Development of Initial Trust in An Online Company by New Customers", Information & Management, 41(3), pp.377~397 (2004)
47. Kuan, H., "Comparing the Effects of Website Quality on Customer Initial Purchase and Continued Purchase at E-Commerce Websites", Behavior and Information Technology, 27(2), pp.3~16 (2008)
48. Lee, J., "Can Market Knowledge from Intermediaries Increase Sellers’ Performance in On-Line Marketplaces?", International Journal of Electronic Commerce, 14(4), pp.69~102 (2010)
49. Li, Y., "The Impact of Disposition to Privacy, Website Reputation and Website Familiarity on Information Privacy Concerns", Decision Support Systems, 57, pp.343~354 (2013)
50. Lin, H., "The Impact of Website Quality Dimensions on Customer Satisfaction in The B2C E-Commerce Context", Total Quality Management, 18(4), pp.363~378 (2007)
51. Lohse, G.L., "Internet Retail Store Design : How The User Interface Inf luences Traffic and Sales", Journal of Computer-Mediated Communication, 5(2), pp.0~ (1999)
52. Lu, H.P., "Factors Influencing Online Auction Sellers’ Intention to Pay : An Emperical Study Integrating Network Externalities with Perceived Value", Journal of Electronic Commerce Research, 13(3), pp.238~ (2012)
53. M arcoulides, G. A., "A Critical Look at Partial Least Squares Modeling", MIS Quarterly, 33(1), pp.171~175 (2009)
54. Marsden, P., "Social Commerce:Monetizing Social Media" (2010), Syzygy Group
55. Mayer, R.C., "An Integrative Model of Organizational Trust", Academy of Management Review, 20(3), pp.709~734 (1995)
56. McKnight, D. H., "Developing and Validating Trust Measures for E-Commerce: An Integrative Typology", Information Systems Research, 13(3), pp.334~359 (2002)
57. McKnight , D.H., "What Trust Means in E-Commerce Customer Relationships : An Interdisciplinary Conceptual Typology", International Journal of Electronic Commerce, 6(2), pp.35~99 (2001)
58. McKinney, V., "The Measurement of Web-Customer Satisfaction : An Expectation and Disconf irmation Approach", Information Systems Research, 13(3), pp.296~315 (2002)
59. Muylle, S., "Online Support for Business Processes by Electronic Intermediaries", Decision Support Systems, 45, pp.845~857 (2008)
60. Mummalaneni, V., "An Empirical Investigation of Web Site Characteristics, Consumer Emotional States and On-Line Shopping Behaviors", Journal of Business Research, 58(4), pp.526~532 (2005)
61. Murphya, G.B., "Percept ions of No -Name Recognition Business to Consumer E - Commerce Trustworthiness: The Effectiveness Of Potential Influence Tactics", Journal of High Techonology Management Research, 14, pp.71~92 (2003)
62. Nunnally, J. C., "Psychometric Theory" (1978), McGraw Hill
63. Palmer, J. W., "Website Usability, Design, and Performance Metrics", Information Systems Research, 13(2), pp.151~167 (2002)
64. Pi, S.M, "A Study of Intent ion on Continuous Use of Online Financial Services:The Mediated Effects of Website Trust", Proceedings of the 40th annual Hawaii international conference on system sciences (2007)
65. Pookulangara, S., "Cultural Influence on Consumers’ Usage of Social Networks and Its’ Impact on Online Purchase Intentions", Journal of Retailing and Consumer Services, 18(4), pp.348~354 (2011)
66. Palvia , P.C, "Examination of Infomediary Roles in B2CE-Commerce", Journal of Electronic Commerce Research, 8(4) (2007)
67. Palvia, P., "The Role of Trust in E-Commerce Relational Exchange : A Unified Model", Information & Management, 46, pp.213~220 (2009)
68. Ranganathan, C, "Key Dimensions of Business-to-Consumer Web Sites", Information & Management, 39(6), pp.457~465 (2002)
69. Sarkar, M. B., "Intermediaries and Cybermediaries : A Continuing Role for Mediating Players in The Electronic Marketplace", Journal of Computer-Mediated Communication, 1(3), pp.1~14 (1995)
70. Shapiro, C., "Premiums for High Quality Products As Returns to Reputations", Quarterly Journal of Economics, 98, pp.659~679 (1983)
71. Shin, Y. M., "Examining Inf luencing Factors of Post-Adoption Usage of Mobile Internet:Focus on The User Perception of Supplier-Side Attributes", Information Systems Frontiers, 12(5), pp.595~606 (2010)
72. Shoniregun, C. A., "Is Cybermediation Really The Future or Risk?", International Journal of Electronic Business, 2(6), pp.644~673 (2004)
73. Stephen, A.T., "Deriving Value from Social Commerce Networks", Journal of Marketing Research, 42(2), pp.215~228 (2010)
74. Song, J., "Trust in Health Infomediaries", Decision Support Systems, 43, pp.390~407 (2007)
75. Toufaily, E., "Consumer Trust Toward Retail Websites : Comparison Between Pure Click and Click-And-Brick Retailers", Journal of Retailing and Consumer Services, 20, pp.538~548 (2013)
76. Wang, Y., "Electronic Intermediaries and Trust-Building in Electronic Marketplaces", Proceedings of the 11th Annual Conference of Asia Pacific Decision Sciences Institute, pp.411~417 (2006)
77. Westbrook. R. A., "Intrapersonal Affective In fluences on Consumer Satisfaction with Products", Journal of Consumer Research, 7, pp.49~54 (1980)
78. Westbrook ,R .A, "Product", Consumption-based Affective Responses and Post Purchase Processes, 1987, pp.24(3), 258~270
79. Wiederhold. G., "Mediators in the Architecture of Future Information Systems", IEEE Computer, pp.38~49 (1992)
80. Wise, R., "Beyond the Exchange-The Future of B2B", Harvard Business Review, 78(6), pp.86~96 (2000)
81. Wold, H., "Model Construction and Evaluation When Theoretical Knowledge Is Scarce: Theory and Application of Partial Least Squares" (1979), Academic Press
82. Yale, L, "Toward the Construct of Convenience in Consumer Research", Advances in Consumer Research, 13, pp.403~408 (1986)
83. Yang, C.C., "Measuring Success Factors of E-commerce Infomediary", Proceedings of the Pacific Asia Conference (2006)
84. Yoon, S.J, "The Antecedents and Consequences of Trust in Online-Purchase Decisions", Journal of Interactive Marketing, 16(2), pp.47~63 (2002)
85. Venkatesh, V., "A Theoretical Extension of The Technology Acceptance Model: Four Longitudinal Field Studies", Management Science, 46(2), pp.186~204 (2000)
86. Venkatesh, V., "A Theoretical Extension of The Technology Acceptance Model: Four Longitudinal Field Studies", Management Science, 46(2), pp.186~204 (2000)
87. Zahedi, F,M., "Dynamics of Trust Revision: Using Health Infomediaries", Journal of Management Information Systems, 24(4), pp.225~248 (2008)
88. Zhang, Y., "Repurchase Intention in B2CE - Commerce - A Relationship Quality Perspective", Information & Management, 48, pp.192~200 (2011)
89. Zeithaml, V. A., "The Behavioral Consequences of Service Quality", Journal of Marketing, 60, pp.31~46 (1996)

관련 논문AI추천