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외국인 입원환자의 복약상담과 입원약력관리 현황에 관한 탐색적 연구

Challenges in Patient Counseling and Medication Reconciliation for Foreign Inpatients in Korea

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초록

Objective: This study is to evaluate the awareness, needs, and barriers in patient counseling for hospitalized foreign patients. Asthe number of foreign population increases in Korea, demands on quality of Korean health services are rapidly increasing. Previously most of the studies have focused on the availability and utilization of healthcare service, and prevalence of disease forforeigners, however, no study has been conducted on quality of direct-patient care such as patient counseling. Method: In thepresent study, a survey was conducted on a total of 161 participants between March 7 and May 7 in 2014. The study subjects wereconsisted with 103 foreign patients who had experienced inpatient care within 1 year and 58 hospital pharmacists who work in thehospital with foreign inpatients. Results: Firstly, the hospital pharmacists were highly aware of the necessity of counseling forforeign inpatients. Secondly, the largest portion of barrier to patient counseling service was accounted a lack of foreign languageskills. Lastly, the monitoring of efficacy, potential adverse reactions and discharge follow-up were emphasized. Conclusion:Effective communication skills would be essential to improve pharmaceutical care services to foreign inpatients.

Abstract

Objective: This study is to evaluate the awareness, needs, and barriers in patient counseling for hospitalized foreign patients. Asthe number of foreign population increases in Korea, demands on quality of Korean health services are rapidly increasing. Previously most of the studies have focused on the availability and utilization of healthcare service, and prevalence of disease forforeigners, however, no study has been conducted on quality of direct-patient care such as patient counseling. Method: In thepresent study, a survey was conducted on a total of 161 participants between March 7 and May 7 in 2014. The study subjects wereconsisted with 103 foreign patients who had experienced inpatient care within 1 year and 58 hospital pharmacists who work in thehospital with foreign inpatients. Results: Firstly, the hospital pharmacists were highly aware of the necessity of counseling forforeign inpatients. Secondly, the largest portion of barrier to patient counseling service was accounted a lack of foreign languageskills. Lastly, the monitoring of efficacy, potential adverse reactions and discharge follow-up were emphasized. Conclusion:Effective communication skills would be essential to improve pharmaceutical care services to foreign inpatients.

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