호텔기업 상사의 포용적 리더십, 구성원의 권력거리, 심 리적 안전감, 혁신행동 간의 구조적 관계에 관한 연구
Structural Relationship between Inclusive Leadership of the Boss, Power Distance, Psychological Safety, Innovation Behavior of Hotel Enterprise Employees
0
조회
0
다운로드
13
인용
0
참고문헌
키워드
초록
The purpose of this study is test to the structural relationships of inclusive leadership of the boss and power distance, psychological safety, innovation behavior in the hotel industry. To accomplish the goals, a field survey was conducted on the employees' of deluxe hotels in the Seoul area. The statistical tools to be undertaken in this research were frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, confirmatory factor analysis, and covariance analysis using the statistical package of SPSS (18.0) and AMOS (18.0). The results of this study could be summarized as follows: First, the inclusive leadership of the boss(openness, ease of access, usefulness) have a negatively affects the level of hotel employees' power distance. Second, the inclusive leadership of the boss(openness, ease of access, usefulness) have a positively affects the level of hotel employees' psychological safety. Third, the inclusive leadership of the boss(openness, ease of access, usefulness) have a positively affects the level of hotel employees' innovation behavior. Fourth, the power distance have a negatively affects the level of hotel employees' psychological safety. Fifth, the power distance have a negatively affects the level of hotel employees innovation behavior. In the last chapter, the paper concludes with discussions and the managerial implications for effective personnel policies.
Abstract
The purpose of this study is test to the structural relationships of inclusive leadership of the boss and power distance, psychological safety, innovation behavior in the hotel industry. To accomplish the goals, a field survey was conducted on the employees' of deluxe hotels in the Seoul area. The statistical tools to be undertaken in this research were frequency analysis, exploratory factor analysis, reliability analysis, correlation analysis, confirmatory factor analysis, and covariance analysis using the statistical package of SPSS (18.0) and AMOS (18.0). The results of this study could be summarized as follows: First, the inclusive leadership of the boss(openness, ease of access, usefulness) have a negatively affects the level of hotel employees' power distance. Second, the inclusive leadership of the boss(openness, ease of access, usefulness) have a positively affects the level of hotel employees' psychological safety. Third, the inclusive leadership of the boss(openness, ease of access, usefulness) have a positively affects the level of hotel employees' innovation behavior. Fourth, the power distance have a negatively affects the level of hotel employees' psychological safety. Fifth, the power distance have a negatively affects the level of hotel employees innovation behavior. In the last chapter, the paper concludes with discussions and the managerial implications for effective personnel policies.
참고문헌 (50)
- 권용주, "호텔산업에서 포용적 리더십에 의한 에너지감정이 창의적 업무 관여도에 미치는 영향", 호텔관광연구, 19(4), pp.21~40 (2017), 한국호텔관광학회
- 김륜헌, "특급호텔 종사원의 변혁적 리더십이 협력행동과 혁신행동에 미치는 영향 - LMX 매개효과를 중심으로 -", 호텔리조트연구, 14(2), pp.161~176 (2015), 한국호텔리조트학회
- 김미경, "포용적 리더십과 직무성과 및 창의적 성과: 심리적 안전감, 피드백추구행동 그리고권력거리의 역할", 박사, pp.2020
- 김미경, "포용적리더십이 직무성과에 미치는 영향 - 심리적안전감의 매개효과와 권력거리의 조절효과 -", 인적자원관리연구, 26(4), pp.83~103 (2019), 한국인적자원관리학회[DOI]
- 김지은, "호텔종사원이 경험한 포용적 리더십이 심리적 안정감을 매개로 하여 창의적 업무 관여도에 미치는 영향에 관한 연구", 관광경영연구, 23(1), pp.123~146 (2019), 관광경영학회[DOI]
- 박대성, "호텔기업에서 상사의(F&B부서장)포용적 리더십이 리더신뢰, 자기효능감, 직무열의 및 고객지향성에 미치는 영향", 박사, pp.2020
- 박승식, "리더십 유형에 따른 항공사 조직 구성원의 상사신뢰와 혁신행동의 관계 연구", 호텔리조트연구, 16(1), pp.137~150 (2017), 한국호텔리조트학회
- 박준혁, "호텔 구성원의 음료 교육이 자기 효능감 및혁신 행동에 미치는 영향", 호텔리조트연구, 15(4), pp.73~91 (2016), 한국호텔리조트학회
- 서우형, "포용적 리더십이 발언행동에 미치는 영향: 심리적 안전감의 매개효과와 동료 체념적 침묵 인지의 조절효과", 리더십연구, 10(4), pp.3~28 (2019), 리더십학회
- 서상원, "호텔 조리사의 학습조직이 창의성, 혁신행동, 조직성과에 미치는 영향", 관광경영연구, 21(6), pp.595~619 (2017), 관광경영학회
- 이가현, "인사담당자의 심리적 안전감이 혁신행동에 미치는 영향 : 긍정심리자본의 조절효과", 대한경영학회지, 31(11), pp.2125~2125 (2018), 대한경영학회[DOI]
- 이원찬, "특급호텔 종사원이 지각하는 포용적 리더십이 이직의도에 미치는 연구: 직무열의, 직무성과, 직무만족을 매개변수로 하여", 박사, pp.2019
- 이현응, "심리적 임파워먼트와 조직몰입 및 이직의도의 관계에 대한 권력거리성향의 조절효과", 대한경영학회지, 29(12), pp.1919~1938 (2016), 대한경영학회[DOI]
- 임현명, "포용적 리더십이 정서적 몰입에 미치는 영향에 관한 다층모형연구: 상태적 핵심자기평가의 매개효과와 특성적 핵심자기평가의 조절효과", 인사조직연구, 24(4), pp.33~59 (2016), 한국인사조직학회
- 장해진, "포용적 리더십이 고객지향성과 직무성과에 미치는 영향-호텔 및 외식산업을 중심으로-", 외식경영연구, 20(4), pp.159~180 (2017), 한국외식경영학회
- 전정호, "절차적 공정성이 조직몰입과 조직시민행동에 미치는 영향 - 개인주의성향과 권력거리성향의 조절효과를 중심으로 -", 인적자원관리연구, 23(5), pp.27~47 (2016), 한국인적자원관리학회
- 정유림, "상사의 권력거리성향이 종업원 비윤리적 화에 미치는 영향: 직무스트레스의 매개효과와 직무열의의 조절효과", 기업경영연구, 88(1), pp.29~50 (2019)
- 조영복, "사회적기업가의 포용적 리더십이 조직몰입에 미치는 영향: 심리적 안정의 매개효과", 사회적가치와 기업연구, 10(2), pp.231~259 (2017), 사단법인 사회적기업학회[DOI]
- 최영남, "군 리더와 부하의 권력거리성향 차이가 군에 대한 태도 및 행동에 미치는 영향", 한국심리학회지: 산업 및 조직, 30(4), pp.517~540 (2017), 한국산업및조직심리학회[DOI]
- 최우성, "조리사의 창의성이 혁신행동에 미치는 영향에 있어 자기주도학습 능력의 조절효과", 관광경영연구, 21(5), pp.347~373 (2017), 관광경영학회
- Appelbaum, N. P., "Perceived Influence of Power Distance, Psychological Safety, and Team Cohesion on Team Effectiveness", Journal of Interprofessional Care, 34(1), pp.20~26 (2020)
- Carmeli, A., "Inclusive Leadership and Employee Involvement in Creative Tasks in The Workplace: The Mediating Role of Psychological Safety", Creativity Research Journal, 22(3), pp.250~260 (2010)
- Chen, Lu., "Participative Leadership and Employee Creativity: A Sequential Mediation Model of Psychological Safety and Creative Process Engagement", Leader and Organization Development Journal, 41(6), pp.741~759 (2020)
- Choi, S. B., "Inclusive Leadership and Work Engagement:Mediating Roles of Affective Organizational Commitment and Creativity", Social Behavior and Personality : An International Journal, 43(1), pp.931~944 (2015)
- Choi, S. B., "Inclusive Leadership and Employee Well-Being: The Mediating Role of Person-Job Fit", Journal of Hapiness Studies, 18(6), pp.1877~1901 (2017)
- Cui, H. J., "How to Save the Wounded Self: Power Distance Belief's Moderation of Self‐Identity Threat and Statuselated Consumption", Journal of Consumer Behavior, 19(1), pp.3~12 (2020)
- Elsaied, M. M., "A Moderated Mediation Model for The Relationship between Inclusive Leadership and Job Embeddedness", American Journal of Business, 35(3-4), pp.191~210 (2020)
- Fleur, B., "Inclusive Leadership: The Definitive Guide to Developing and Executing an Impactful Diversity and Inclusion Strategy: Locally and Globally" (2016), Pearson Education
- Fornell, C., "Evaluating Structural Equation Models with Unobservable Variables and Measurement Error", Journal of Marketing Research, 18(1), pp.39~50 (1981)
- Greene, M. T., "Psychological Safety and Infection Prevention Practices: Results from A National Survey", American Journal of Infection Control, 48(1), pp.2~6 (2020)
- Hair, J. F Jr., "Multivariate Data Analysis" (2006), Pearson International Edition, Inc
- Hair, J. F Jr., "Multivariate Data Analysis" (2014), Pearson
- Hasan, F., "Psychological Safety, Meaningfulness and Empowerment as Predictors of Employee Well-Being: A Mediating Role of Promotive Voice", Asia-Pacific Journal of Business Administration, 13(1), pp.40~59 (2020)
- Hollander, E. P., "Inclusive Leadership: The Essential Leader-Follower Relationship" (2009), Routledge
- Javed, B., "Impact of Inclusive Leadership on Innovative Work Behavior: The Role of Psychological Safety", Journal of Management & Organization, 23(1), pp.1~20 (2017)
- Javed, B., "Inclusive Leadership and Innovative Work Behavior: Examination of LMX Perspective in Small Capitalized Textile Firms", The Journal of Psychology, 52(8), pp.594~612 (2018)
- Jha, S., "Team Psychological Safety and Team Performance", International Journal of Orgabizational Analysis-New Series, 27(4), pp.903~924 (2019)
- Karatepe, O. M., "Does Climate for Creativity Mediate the Impact of Servant Leadership on Management Innovation and Innovative Behavior in the Hotel Industry?", International Journal of Contemporary Hospitality Management, 32(8), pp.3497~2517 (2020)
- Khan, J., "Does Inclusive Leadership Affect Project Success? The Mediating Role of Perceived Psychological Empowerment and Psychological Safety", International Journal of Managing Project in Business, 13(5), pp.1077~1096 (2020)
- Mavrokordatos, A., "Cultivating Creativity: The Relationship Between Inclusive Leadership, Psychological Safety, Vitality, Openness to Experience and Creative Work Involvement", pp.2015
- "Leadership" (2019)[URL]
- Puni, A., "Power Distance Culture and Whistle Blowing Intentions:The Moderating Effect of Gender", International Journal of Ethics and Systems, 36(2), pp.217~234 (2020)
- Qi, L., "Effects of Inclusive Leadership on Employee Voice Behavior and Team Performance: The Mediating Role of Caring Ethical Climate", Frontiers in Communication, 2, pp.8~ (2017)
- Qi, L., "Impact of Inclusive Leadership on Employee Innovative Behavior: Perceived Organizational Support as A Mediator", PloS one, 14(2), pp.e0212091~ (2019)
- Tang, G., "Antecedents and Consequences of Empowering Leadership: Leader Power Distance, Leader Perception of Team Capability, and Team Innovation", Journal of Organizational Behavior, 41(6), pp.551~566 (2020)
- Teng, C. -C., "Triggering Creative Self‐Efficacy to Increase Employee Innovation Behavior in the Hospitality Workplace", The Journal of Creative Behavior, 54(4), pp.912~925 (2020)
- Yang, J. S., "Differential Moderating Effects of Collectivistic and Power Distance Orientations on the Effectiveness of Work Motivators", Management Decision–London Then Bradford, 58(4), pp.644~665 (2020)
- Ye, Q., "Inclusive Leadership and Team Innovation: The Role of Tam Voice and Performance Pressure", European Management Journal, 37(4), pp.468~480 (2019)
- Yeniaras, V., "The Effects of Social Ties on Innovation Behavior and New Product Performance in Emerging Economies : Evidence from Turkey", The Journal of Business & Industrial Marketing, 35(4), pp.699~719 (2020)
- Zhou, W., "Emotional Intelligence, Psychological Safety, and Team Decision Making", Team Performance Management, 26(1-2), pp.123~141 (2020)
