아동병원 간호사의 감정노동, 자기효능감이 입원아동 부모와의 파트너십에 미치는 영향
The Influence of Emotional Labor and Self-Efficacy of Nurses at Children’s Hospital on their Partnership with Parents
2
조회
0
다운로드
7
인용
0
참고문헌
키워드
초록
Purpose: To identify the relationship between emotional labor, self-efficacy, and partnership with parents in nurses working at children’s hospital, and to examine the factors that influence partnership of nurses with parents. Methods: Participants were 208 nurses working at nine children’s hospitals in D and G metropolitan cities in J province. Data were collected using structured self-report questionnaires. Results: Partnership with parents showed a significant positive correlation with emotional labor (r=.43, p<.001) and self-efficacy (r=.47, p<.001). Furthermore, emotional labor and self-efficacy had influence on partnership with parents. The total explanatory power of this model was of 31.4%. Conclusion: Considering that children's parents and other family members usually stay with them in hospitals, a concrete system needs to be developed to manage the emotional labor of nurses. Ultimately, direct and indirect intervention programs, with emotional labor and self-efficacy at the core, should be developed and implemented to enhance the partnership of nurses and parents.
Abstract
Purpose: To identify the relationship between emotional labor, self-efficacy, and partnership with parents in nurses working at children’s hospital, and to examine the factors that influence partnership of nurses with parents. Methods: Participants were 208 nurses working at nine children’s hospitals in D and G metropolitan cities in J province. Data were collected using structured self-report questionnaires. Results: Partnership with parents showed a significant positive correlation with emotional labor (r=.43, p<.001) and self-efficacy (r=.47, p<.001). Furthermore, emotional labor and self-efficacy had influence on partnership with parents. The total explanatory power of this model was of 31.4%. Conclusion: Considering that children's parents and other family members usually stay with them in hospitals, a concrete system needs to be developed to manage the emotional labor of nurses. Ultimately, direct and indirect intervention programs, with emotional labor and self-efficacy at the core, should be developed and implemented to enhance the partnership of nurses and parents.
참고문헌 (30)
- 이금재, "병원 간호사의 감정노동, 임파워먼트, 직무소진 및 이직의도 간의 관계", 한국직업건강간호학회지, 20(2), pp.130~142 (2011), 한국직업건강간호학회
- 백다원, "임상간호사의 감정노동과 소진의 관계에서 사회적지지와 감성지능의 효과", 간호행정학회지, 18(3), pp.271~280 (2012), 간호행정학회
- 김종경, "병원 간호사의 감정노동 관련 변인에 관한 메타분석", 기본간호학회지, 23(2), pp.115~125 (2016), 기본간호학회[DOI]
- Morris JA, "The dimensions, antecedents, and consequences of emotional labor", Academy of Management Review, 21(4), pp.986~1010 (1996)[DOI]
- 고현록, "임상간호사의 감성지능과 대인관계능력, 직무만족도의 관계", 한국간호교육학회지, 20(3), pp.413~423 (2014), 한국간호교육학회[DOI]
- 최현경, "보건소 보건의료직 종사자들의 감정노동, 자기효능감 및 소진의 관계", 한국직업건강간호학회지, 25(1), pp.75~82 (2016), 한국직업건강간호학회[DOI]
- 홍은영, "아동간호사 직무스트레스에 영향을 미치는 요인: 자기효능, 감정노동, 아동간호사-환아부모 파트너십을 중심으로", Child Health Nursing Research, 21(3), pp.236~243 (2015), 한국아동간호학회[DOI]
- 위선미, "감정노동의 하부요인이 병원간호사의 직무만족, 이직의도 및 간호업무성과에 미치는 영향", 간호행정학회지, 18(3), pp.310~319 (2012), 간호행정학회
- Zapf D, "On the positive and negatives effects of emotion work in organizations", European of work and Organizational Psychology, 15(1), pp.1~28 (2006)[DOI]
- 정은, "입원아동 보호자의 간호요구와 보호자가 지각한 간호사의 간호수행 정도", Child Health Nursing Research, 21(3), pp.244~252 (2015), 한국아동간호학회[DOI]
- 강정미, "사회적 자본, 업무강도, 무례함이 아동간호사의 직무소진에 미치는 영향", Child Health Nursing Research, 23(1), pp.61~69 (2017), 한국아동간호학회[DOI]
- 정연희, "지역 종합병원 간호사의 감정노동과 직무만족도 및 이직의도", 한국콘텐츠학회 논문지, 16(1), pp.708~719 (2016), 한국콘텐츠학회[DOI]
- Lee OG, "The effect of hospital nurses' emotional labor, self-efficacy and reward on organizational commitment", pp.2016
- Bandura, A., "Self-efficacy: Toward a unifying theory behavioral change", Psychological Review, 84(2), pp.191~215 (1977)[DOI]
- 김정희, "제주 지역 간호사의 감정노동과 자기효능감이 사회심리적 스트레스에 미치는 영향", 간호행정학회지, 21(1), pp.111~121 (2015), 간호행정학회[DOI]
- 조은주, "아동간호사의 간호전문직관, 자기효능감과 환아부모와의 파트너십", Child Health Nursing Research, 19(2), pp.94~101 (2013), 한국아동간호학회[DOI]
- Houghton Mifflin Harcourt, "American heritage dictionary" (2006)
- 최미영, "아동간호사와 환아 부모의 파트너십 측정도구 개발", Journal of Korean Academy of Nursing, 43(2), pp.194~202 (2013), 한국간호과학회
- 최미영, "아동간호사의 환아 부모와의 파트너십 영향요인", Child Health Nursing Research, 20(3), pp.176~184 (2014), 한국아동간호학회[DOI]
- Faul F, "Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses", Behavior Research Methods, 41, pp.1149~1160 (2009)[DOI]
- Hong, JY, "Development and validation of the emotional labor scale for nurses", pp.2016
- Sherer M, "The self-efficacy scale: Construction and validation", Psychological Reports, 51, pp.663~671 (1982)[DOI]
- Oh HS, "Health promoting behaviors and quality of life of korean women with arthritis", Journal of Korean Academy of Nursing, 23(4), pp.617~630 (1993)
- 정미라, "아동간호사의 간호전문직관, 감정노동이 생동성에 미치는 영향", 학습자중심교과교육연구, 17(1), pp.699~715 (2017), 학습자중심교과교육학회[DOI]
- 송미라, "외래간호사의 감정노동 경험", 간호행정학회지, 17(4), pp.451~461 (2011), 간호행정학회
- 유미옥, "스트레스 대처행위와 간호사-부모 파트너십", 스트레스 硏究, 24(1), pp.47~56 (2016), 대한스트레스학회
- Bae SY, "The sffect of child's mother and nurse partnership on the anxiety and quality of pediatric Nursing care of hospitalized child's mother", pp.2015
- Rosa, M. J, "Emotional skill-key components in the interpersonal relationship", Journal of Public Administration and Governance, 1(1), pp.237~251 (2011)[DOI]
- Rice, E. W., "Predictors of sucessful clinical performance in associate degree nursing students", Nurse Education Today, 40(4), pp.207~211 (2015)[DOI]
- 김정희, "임상간호사의 직무 스트레스와 자기효능감이 우울에 미치는 영향", 한국직업건강간호학회지, 21(2), pp.134~144 (2012), 한국직업건강간호학회
