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Information Technology Implementation in Supply Risk and Performance

채상미|김민균
대한경영정보학회 (Daehan Academy Of Management Information Systems)|2014.03|경영과 정보연구 (Management & Information Systems Review)|제33권 제1호|pp. 237-261|DOI 10.29214/damis.2014.33.1.013

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키워드

성과정보기술의사소통performancecommunications기술도입technology adoptionInformation Technology (IT)supply risk공급위험
주제분류경영학

초록

This study is to investigate the impact of information technology implementation on supply chain risk and performance. It focuses on how information technology adoption affects supply risk as well as performance. It collected one hundred fifty nine responses from supply executives and supply and purchasing managers of U.S manufacturing firms by applying a survey methodology. The research results provide empirical evidence that the use of information technology in the supply chain mitigates supply risk and improves performance. More importantly, information technology adoption involves three aspects: inbound and outbound communications, internal communications and administration and finally, mitigation of supply risks and improved performance via order taking and procurement. This research emphasizes the importance of IT implementation in supply risk management. It also points out how information technology adoption facilitates the impact of information technology in risk mitigation in the supply chain and in performance. Thus, supply and purchasing managers need to consider IT implementation and adoption when establishing their risk mitigating strategies within the supply chains.

Abstract

This study is to investigate the impact of information technology implementation on supply chain risk and performance. It focuses on how information technology adoption affects supply risk as well as performance. It collected one hundred fifty nine responses from supply executives and supply and purchasing managers of U.S manufacturing firms by applying a survey methodology. The research results provide empirical evidence that the use of information technology in the supply chain mitigates supply risk and improves performance. More importantly, information technology adoption involves three aspects: inbound and outbound communications, internal communications and administration and finally, mitigation of supply risks and improved performance via order taking and procurement. This research emphasizes the importance of IT implementation in supply risk management. It also points out how information technology adoption facilitates the impact of information technology in risk mitigation in the supply chain and in performance. Thus, supply and purchasing managers need to consider IT implementation and adoption when establishing their risk mitigating strategies within the supply chains.

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