병원의 윤리풍토가 간호사의 인게이지먼트와 이직의도에 미치는 영향
A Study on Ethical Climate for Nurse's Engagement and Intend to quit
0
조회
0
다운로드
9
인용
0
참고문헌
키워드
초록
본 연구는 병원의 윤리풍토와 간호사의 인게이지먼트(직무몰입과 조직몰입), 그리고 이직의도 사이의 관계를 실증적으로 밝혔다는 점에서 간호사뿐만 아니라 병원측면에 여러 가지 유용성과 시사점을 갖는다. 연구결과, 책임주의와 자선주의형 윤리풍토에 대한 간호사들의 지각이 직무몰입과 조직몰입을 높이고 이직의도를 낮추는데 영향을 미치고 있다. 내부적으로는 공평성과 책임이 따르는 의사결정을 할 수 있도록 유도함으로써 병원과 간호사간의 공유된 가치를 형성하게 될 것이고 대외적으로는 좋은 병원의 이미지를 형성하는 요인이 될 것이다. 반면, 이기주의와 같은 윤리성이 결여된 풍토는 간호사들의 직무태도에 매우 부정적인영향을 미치고 있다는 점을 알 수 있었다. 따라서 병원은 윤리풍토의 중요성과 효과성을 인식하고 경영자를 포함한 간호사 개인차원에서의 윤리의식을 강조할 뿐만 아니라 조직 차원에서도 간호사들이 자연스럽게 윤리적인 행동을 취할 수 있도록 윤리적인 병원풍토를 조성하는데 전략적인 노력을 기울여야 할 것이다.
Abstract
This study holds various implications and usefulness toward nurses as well as hospitals in that the study empirically found out the relations among hospitals’ ethical climates, employee engagement (job engagement and organizational engagement) and intention to quit. The study shows that nurses’ awareness of principles of responsibilities and benevolent ethical climates impact on enhancing organizational engagement and lowering intention to quit. Internally, employees are encouraged to make decisions accompanying fairness and responsibility and thus, shared values will be created between hospitals and nurses, while it will contribute to create a good image of the hospital to the public. However, it is also revealed that climates deficient in ethics, such as a climate of selfishness, have strong negative influences on workplace attitude of nurses. Therefore, recognizing importance and effectiveness of ethical climates, hospitals should underscore personal ethics of managers and nurses, and should go further to exert strategic efforts on the organizational level to create ethical hospital climates where nurses can naturally take ethical actions.
참고문헌 (39)
- 남미정, "조직구성원의 윤리적 의사결정 과정에 영향을 미치는 개인-조직변인에 관한 연구 - 윤리풍토, 조직공정성, 금전욕 중심으로-", 경영과 정보연구, 30(1), pp.39~69 (2011), 대한경영정보학회
- 신유근, "경영학원론(2판)" (2008), 서울; 다산출판사
- 신철우, "경영과 사회" (2003), 삼영사
- 이근환, "조직정치지각이 직무태도에 미치는 영향 연구", 창조와 혁신, 5(1), pp.189~229 (2012), 피터드러커 소사이어티[DOI]
- 임창희, "직업과 조직에 관한 만족과 몰입이 전환의도에 미치는 영향에 관한 연구", 경영과 정보연구, 31(4), pp.377~395 (2012), 대한경영정보학회
- 張哲, "기업의 윤리풍토가 종업원의 직무만족, 조직몰입 및 응집력에 미치는 영향", 석사, 경영학과 인사조직전공, pp.2013
- 정이상, "국제물류주선기업의 특성과 근로자의 특성이 조직몰입과 직무만족 및 이직의도에 미치는 영향에 관한 연구", 경영과 정보연구, 32(1), pp.217~239 (2013), 대한경영정보학회
- 조경훈, "윤리적 리더십이 조직 및 직무 몰입에 미치는 영향", 창조와 혁신, 1(1), pp.297~326 (2008), 피터드러커 소사이어티
- Allen, N. J., "The Measurement and antecedents of affective, continuance and normative commitment to the organization", Journal of Occupational Psychology, 63(1), pp.1~18 (1990)
- Becker, H. S., "Notes on the Concept of commitment", American Journal of Sociology, 66(1), pp.32~40 (1960)
- Chalofsky, N., "Meaningfulness, Commitment, and Engagement:The Intersection of a Deeper Level of Intrinsic Motivation", Advances in Developing Human Resources, 11(2), pp.189~203 (2009)
- Cullen, J. B., "The Ethical climate questionnaire an assessment of its development and validity", Psychological Report, 73, pp.671~673 (1993)
- Deshpande, S. P., "The impact of ethical climate types on facets of job satisfaction : An empirical investigation", Journal of Business Ethics, 15, pp.655~660 (1996)
- Elm, D. R., "An investigation of the moral reasoning of managers", Journal of Business Ethics, 12, pp.817~833 (1993)
- Gastmans, C., "Nursing considered as moral practice : A philosophical-ethical interpretation of nursing", Kennedy Institute of Ethics Journal, 8(3), pp.43~69 (1998)
- Greenfield, M., "Three ethics questions : Ask you who among the defenders, not the accusers, is morally straight", Newsweek, 129, pp.82~ (1997)
- Hanski, I., "Ecology : Be diverse, be predictable", Nature, 390, pp.440~441 (1997)
- Harter, J. K., "Business-unit level relationship between employee satisfaction, employee engagement, and business outcomes : A meta-analysis", Journal of Applied Psychology, 87(2), pp.268~279 (2002)
- Hunter, L. W., "Feeling the Heat : Effects of Stress, Commitment, and Job Experience on Job Performance", Academy of Management Journal, 50, pp.953~968 (2007)
- J. R. Edward, "The Value of Value Congruence", Journal of Applied Psychology, 94, pp.654~677 (2009)
- Kahn, W. A., "Psychological Conditions of Personal Engagement and Disengagement at Work", Academy of Management Journal, 33(4), pp.692~724 (1990)
- Kelly, B., "Ethical hospital nursing as perceived by British and American nursing undergraduates. Social Sciences in Health", International Journal of Research and Practice, 2(1), pp.36~53 (1996)
- Macey, W. H., "The meaning of employee engagement", Industrial and Organizational Psychology, 1, pp.3~30 (2008)
- Macklin, R., "Ethical relativism in a multicultural society", Kennedy Institute of Ethics Journal, 8(1), pp.1~22 (1998)
- Mobley, W. H., "Employee turnover causes consequences and control reading" (1982), Addison-Wesley
- Olson, L., "Hospital nurses' perceptions of ethical climate", MAIN Dimensions, 6, pp.1~3 (1995)
- Pattison, S., "Are nursing codes of practice ethical?", Nursing Ethics, 8(1), pp.5~15 (2001)
- Porter, L. W., "Organizational Commitment, Job Satisfaction, and Turnover Among Psychiatric Technicians", Journal of Applied Psychology, 59(5), pp.603~609 (1974)
- Redmond, B. K., "Measurement Instruments in Clinical Ethics" (2002), Thousand Oaks, CA., Sage Publications
- Saks, A. M., "Antecedents and Consequences of Employee Engagement", Journal of Managerial Psychology, 21(7), pp.600~619 (2006)
- Schaufeli, W. B., "Burnout and engagement in university students : A cross national study", Journal of Cross-Cultural Psychology, 33, pp.464~481 (2002)
- Shirey, M. R., "Ethical climate in nursing practice. JONA's Healthcare Law", Ethics, and Regulation, 7(2), pp.59~64 (2005)
- Sims, R., "Ethical work climate as a factor in the development of personorganization fit", Journal of Business Ethics, 16, pp.1095~1105 (1997)
- Shuck, B., "Employee engagement and HRD : A seminal review of the foundations", Human Resource Development Review, 9(1), pp.89~110 (2010)
- Upchurch, R. S., "The relationship of ethical work climate types & leadership style in lodging operations", doctor, pp.1994
- Victor, B, "Research in Corporate Social Performance and Policy", pp.51~71 (1987), CT : JAI Press
- Wright, Cohen, "How culture affects ethical decision making. Critical Care", Nursing Clinics of North Ameica, 9(1), pp.63~74 (1997)
- Wimbush, J. C., "Toward an understanding of ethical climate : Its relationship to ethical behavior and supervisory influence", Journal of Business Ethics, 13, pp.637~647 (1994)
- Welk, D. E., "Baccalaureate educator use of environment-based strategies to teach diagnostic patterns", Journal of Professional Nursing, 4, pp.228~232 (1993)
