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의료서비스가 치과의료기관 선택에 미치는 영향 조사

The research about the influence of medical service when choosing the dental clinic

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This research surveyed, from 17 March 2008 to 25 March 2008, 261 students, 1,2,3 grade, who study in the a dental laboratory technology of college placed in Suwon. We sent them out each three questionnaire and surveyed their family and friends including themselves. We got back 584 paper out of 783 paper which we sent out and used as data of analysis. When choosing a dental clinic, we used a Pearson Correlation to understand a relation of variables connected with a medical service. The result showed that every each fields have a positive correlation and especially a correlation between a physical environment and an ability of dentist is showed most highly and a correlation between a basic element of clinic and a traffic convenience is showed a meaningful positive in that order

Abstract

This research surveyed, from 17 March 2008 to 25 March 2008, 261 students, 1,2,3 grade, who study in the a dental laboratory technology of college placed in Suwon. We sent them out each three questionnaire and surveyed their family and friends including themselves. We got back 584 paper out of 783 paper which we sent out and used as data of analysis. When choosing a dental clinic, we used a Pearson Correlation to understand a relation of variables connected with a medical service. The result showed that every each fields have a positive correlation and especially a correlation between a physical environment and an ability of dentist is showed most highly and a correlation between a basic element of clinic and a traffic convenience is showed a meaningful positive in that order

참고문헌 (13)

  1. Jang HS, "Demand and supply planning for the dental professions", pp.36~115 (2003), Korea Health Industry Development Institute
  2. No JO, "(An) empirical study on the effect of medical service value on the medical customer satisfaction", Graduate School of KyungSung University, ~ (2002)
  3. Han SW, "A research on the favoring factors of medical consumers in selscting msdical hospitals. Graduate School of Business Administration", Yonsei University, ~ (1995)
  4. Kim BD, "The effects of service market upon the customer’s choice -The case study of dental clinic-", Graduate School of Anyang University, ~ (2007)
  5. Swan J, "Deepning the understanding of hospital patient satisfaction; fulfillment and equity effects", J Health Care Marketing, 5(3), pp.7~8 (1985)
  6. Woodside AG, "Linking service quality, customer satisfaction, and behavioral intention", J Health Care Marketing, 9(4), pp.5~17 (1989)
  7. Fisk TA, "Creating patient satisfaction and loyalty", J Health Care Mark, 10(2), pp.5~15 (1990)
  8. Dronsness D, "Planning ca be based on patient travel", Modern Hospital, pp.92~ (1973)
  9. Geertsen R, "A reexamination of Suchman’s view on social factors in health care utilization", J Health Soc Behv, 16, pp.226~237 (1975)
  10. Han KS, "A study on subjectivity about the utilization of dental service", The Graduate School of Social Development, Chung-Ang University, ~ (1999)
  11. Choi JS, "A study on the patient’s expectation toward quality care of dental services", Journal of Dental Hygiene Science, 2(1), pp.1~9 (2002)
  12. Woo HH, "A study on the factors for choosing dental services", Graduate School of Administrative and Legal Affairs, DanKook University, ~ (2002)
  13. Jin SH, "A study of the factors influencing on the dental service satisfaction", Graduate School of Public Health, KyungSan University, ~ (2002)

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