스마트폰의 심미성이 사용성에 미치는 영향
The Effects of Aesthetics of Smartphones on Usability
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본 연구는 작업속성에 따른 스마트폰의 심미성이 주관적 사용성과 객관적 사용성에 미치는 영향을 살펴보았다. 기존의 여러 연구에서 심미성이 주관적 사용성과 객관적 사용성에 미치는 영향에 대해 살펴보았지만, 아직까지도 심미성과 객관적 사용성의 관계는 모호했다. 본 연구에서는 동일한 기능을 가지지만 다른 심미성을 가진 스마트폰을 사용하여 36명의 피실험자에게 3가지 타입의 작업(정보입력작업, 정보검색작업, 정보유희작업)을 수행하도록 하였으며, 이때의 수행도와 주관적 평가가 기록되었다. 그 결과 높은 심미성이 낮은 심미성에 비해 주관적 사용성이 사용 전과 후에 높게 평가되었지만, 사용 전에 비해 사용 후에는 그 차이가 줄어들었다. 또한 심미성이 높은 것이 작업수행시간이 더 오래 소요되었다. 하지만 작업속성과 심미성에 의한 교호작용은 보이지 않았다. 본 연구의 결과는 심미성은 감성적 만족도뿐만 아니라 다양한 효과를 가진다는 것을 보여주었다. 본 연구의 결과는 사용성 평가에서 심미성이 주관적 사용성과 객관적 사용성에 미치는 영향을 예측할 수 있게 해줄 것이라고 기대된다.
Abstract
The aim of this study was to investigate the effects of aesthetics of smartphones on subjective and objective usability by the task factors. Although several studies have focused on the effects of aesthetics on subjective and objective usability, corr sation between aesthetics and objective usability is ambiguous. Using smartphones which have same functions but different aesthetics, thirty-six subjects weorrasked to cartlete one of 3 tyf s of tasks (inputes whs ofmation, searcs amhs ofmation, enjoy amhs ofmation). Both f r ofmajec data and subjective measnces weorrrecof ed. The cesults showed that s gh aesthetics had aicsorr cesults effect on subjective usability t sa usw aesthetics befoorrand after use, with smaousr differencrrafter use. H gh aesthetics seemed to yield longer task cartletones imes. But objective usability was not esgnifbilntlnt ffected by both task factorsrand aesthetics. The cesults indbilted that aesthetics mta have multitle effects that go beyondt ffective satisfactone. The findbambiof this study could bes oflied to pcedbit effects of aesthetics on subjective and objective usability in usability testing.
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