델파이 기법을 활용한 이러닝 활용실태와 개선방안에 대한 연구 : 스쿠버 다이빙 교육을 중심으로
A Study on the Current Status and Improvement Plans for e-Learning Utilization Using the Delphi Technique: Focusing on Scuba Diving Education
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초록
이 연구는 델파이 분석을 활용하여 스쿠버다이빙 교육현장의 이러닝 활용실태와 개선방안을 분석하는데 목적이 있다. 이러닝으로 스쿠버다이빙 교육활동을 진행하고 있는 스쿠버다이빙 교육단체 소속 스쿠버다이빙센터 및 리조트의 경영대표, 교육팀장 등 운영에 관련된 전문가 25명을 대상으로 3차례에 델파이 조사를 진행하였다. 이러닝 활용실태와 개선방안 요인을 비교 분석한 결과 활용 기대효과에서는 사용자의 편의성 증대, 학습활동의 시간적 유연성, 상품에 대한 접근성용이가 중요 요인으로 나타났으며, 문제점에서는 단순한 필수시험 합격, 단순한 설명의 피드백으로 전문성 결여, 학습자와 교수자 간 양방향 커뮤니케이션 미비가 중요 요인으로 나타났다. 개선방안에서는 다양한 온라인 커뮤니티를 연계한 소통, 필수시험은 오프라인으로 실시, 다양한 콘텐츠 개발이 중요 요인으로 나타났으며, 발전방향에서는 주기적인 프로그램 품질평가 실시, 다양한다이빙 커뮤니티로의 연계, 담당 튜터 배정이 중요 요인으로 나타났다.
Abstract
This study aims to analyze both the current utilization of e-learning in the scuba diving education sector and the possible improvements by using Delphi analysis. The study administered three rounds of Delphi surveys with 25 specialists, including business executives and educational leaders from scuba diving centers and resorts affiliated with organizations that conduct scuba diving education through e-learning. The comparative analysis of the state of e-learning utilization and factors for improvement revealed significant insights. In terms of expected benefits, the analysis highlighted an increase in user convenience, temporal flexibility in learning activities, and easy access to products. However, it identified major issues such as the simplistic mandatory exams, inadequate professional depth in the feedback provided, and a lack of bidirectional communication between learners and instructors. Recommendations for improvements included enhancing communication through various online communities, conducting mandatory exams offline, and developing a variety of content. Conducting regular program quality evaluations, integrating with various diving communities, and assigning dedicated tutors were deemed crucial factors for future development.
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