본문 바로가기
KERD
논문KCI 등재

Exploring the influence of social media on sustainable fashion consumption: A systematic literature review and future research agenda

1

조회

0

다운로드

3

인용

0

참고문헌

키워드

주제분류경영학

초록

Growing in popularity, social media and related channels (e.g. Instagram, Twitter, and TikTok) are utilised as sources for sharing information with the power to influence consumers and drive social change. This has become critical for the fashion industry, as fashion/ textile consumption has recently been recognized for its devastating social and environmental impacts. This structured, systematic literature review explores who and in which ways can influence consumers on social media to engage with more sustainable fashion consumption practices. Based on an analysis of 92 research studies, the analysis findings indicate that most studies examined how brands can influence consumers via social media marketing strategies. Fewer studies have also addressed sustainable fashion discourse on social media more broadly, including promoting sustainable fashion consumption practices that are not related to brands’ marketing strategies and the role of social media as a tool for activism. Based on the review’s findings, the article outlines areas for future research.

Abstract

Growing in popularity, social media and related channels (e.g. Instagram, Twitter, and TikTok) are utilised as sources for sharing information with the power to influence consumers and drive social change. This has become critical for the fashion industry, as fashion/ textile consumption has recently been recognized for its devastating social and environmental impacts. This structured, systematic literature review explores who and in which ways can influence consumers on social media to engage with more sustainable fashion consumption practices. Based on an analysis of 92 research studies, the analysis findings indicate that most studies examined how brands can influence consumers via social media marketing strategies. Fewer studies have also addressed sustainable fashion discourse on social media more broadly, including promoting sustainable fashion consumption practices that are not related to brands’ marketing strategies and the role of social media as a tool for activism. Based on the review’s findings, the article outlines areas for future research.

참고문헌 (117)

  1. Akenji, L., "Consumer scapegoatism and limits to green consumerism", Journal of Cleaner Production, 63, pp.13~23 (2014)[DOI]
  2. Athwal, N., "Sustainable luxury marketing", International Journal of Management Review, 21(4), pp.405~426 (2019)[DOI]
  3. Audrezet, A., "NA - Advances in consumer research (Vol. 45)", pp.509~510 (2020), Association for Consumer Research
  4. "Influencer fatigue sets stage for a new generation of creators" (2020)[URL]
  5. "Is ethical influencing the answer to both our environmental and social media concerns" (2019)[URL]
  6. Belair-Gagnon, V., "Social media at BBC News" (2015), Routledge
  7. Blazquez Cano, M., "Consumers’ knowledge and intentions towards sustainability", Fashion Practice, 12(1), pp.34~54 (2020)[DOI]
  8. Bly, S., "Exit from the high street", International Journal of Consumer Studies, 39(2), pp.125~135 (2015)[DOI]
  9. Breves, P. L., "The perceived fit between Instagram influencers and the endorsed brand", Journal of Advertising Research, 59(4), pp.440~454 (2019)[DOI]
  10. Camacho-Otero, J., "Consumer engagement in the circular economy", Sustainable Development, 28(1), pp.279~293 (2020)[DOI]
  11. Casais, B., "Fashion bloggers’ discourse on brands under corporate crisis", Journal of Fashion Marketing & Management, 26(3), pp.420~435 (2022)[DOI]
  12. Casalo, L., "Influence on Instagram: Antecedents and consequences of opinion leadership", Journal of Business Research, 117, pp.510~519 (2020)
  13. Castillo-Abdul, B., "Social media fostering happiness management", Corporate Governance, 22(3), pp.491~505 (2021)[DOI]
  14. Cooke, P., "Open innovation, soft branding and green influencers: Critiquing “Fast fashion” and “Overtourism”", Journal of Open Innovation, 8(1), pp.52~ (2022)[DOI]
  15. "Fashion ads, a last bastion of print, are going digital" (2017)[URL]
  16. De Brito Silva, M. J., "Endorsement of Instagram and cultural dimensions", The Bottom Line, 36(1), pp.1~28 (2023)[DOI]
  17. de Lenne, O., "Media and sustainable apparel buying intention", Journal of Fashion Marketing & Management, 21(4), pp.483~498 (2017)[DOI]
  18. "Most popular social networks worldwide as of January 2023" (2023)[URL]
  19. Duffy, B. E., "“Having it All” on Social Media: Entrepreneurial femininity and self-branding among fashion bloggers", Social Media + Society, 1(2), pp.1~11 (2015)[DOI]
  20. "Textiles in Europe’s circular economy" (2019)[URL]
  21. Feng, Y., "An expert with whom I can identify: The role of narratives in influencer marketing", International Journal of Advertising, 40(7), pp.972~993 (2020)[DOI]
  22. Foltyn, J. L., "Engaging with fashion" (2019), Brill
  23. Freudenreich, B., "Developing sufficiency-oriented offerings for clothing users: Business approaches to support consumption reduction", Journal of Cleaner Production, 247, pp.119589~ (2020)
  24. Frick, V., "When your shop says #lessismore", Journal of Environmental Psychology, 75, pp.101595~ (2021)[DOI]
  25. Fux, P., "Analysis of interactions on non-profit organization’s social media channel in the context of cruelty-free ethical consumerism", Dynamic Relationships Management Journal, 7(1), pp.29~46 (2018)
  26. García de Frutos, N., "You absolutely (don’t) need this!", Journal of Research in Interactive Marketing, 15(1), pp.86~103 (2021)[DOI]
  27. Haines, S., "Social media fashion influencer eWOM communications", Journal of Fashion Marketing & Management (2023)[DOI]
  28. Hasbullah, N. N., "User-generated content sources", International Journal of Scientific and Technology Research, 9(3), pp.5209~5214 (2020)
  29. Hassan, S. H., "Sustainable fashion consumption", Sustainability, 14(3), pp.1875~ (2022)[DOI]
  30. Henninger, C. E., "What is sustainable fashion?", Journal of Fashion Marketing & Management, 20(4), pp.400~416 (2016)[DOI]
  31. Henninger, C. E., "Collaborative fashion consumption – A synthesis and future research agenda", Journal of Cleaner Production, 319, pp.128648~ (2021)[DOI]
  32. Hilbert, M., "Digital technology and social change", Dialogues in Clinical Neuroscience, 22(2), pp.189~194 (2022)[DOI]
  33. Hot or Cool, "Unfit, unfair, unfashionable", Hot or Cool Institute, ~ (2022)
  34. Hudders, L., "A new era of influencer marketing", International Journal of Advertising, 41(1), pp.1~5 (2022)[DOI]
  35. Jin, S. V., "“I'll buy what she's #wearing”: The roles of envy toward and parasocial interaction with influencers in Instagram celebrity-based brand endorsement and social commerce", Journal of Retailing & Consumer Services, 55, pp.102121~ (2020)
  36. Jin, S. V., "I trust what she's #endorsing on Instagram: Moderating effects of parasocial interaction and social presence in fashion influencer marketing", Journal of Fashion Marketing and Management: An International Journal, 25(4), pp.665~681 (2021)[DOI]
  37. Johnstone, L., "Sustainably sustaining (online) fashion consumption", Journal of Retailing and Consumer Services, 64, pp.102775~ (2022)[DOI]
  38. Kang, J. -Y. M., "Online customer relationship marketing tactics through social media and perceived customer retention orientation of the green retailer", Journal of Fashion Marketing & Management, 21(3), pp.298~316 (2017)[DOI]
  39. Kapoor, P. S., "Greenfluencers as agents of social change", European Journal of Marketing, 57(2), pp.533~561 (2023)[DOI]
  40. Khare, A., "Cosmopolitanism, self-identity, online communities and green apparel perception", Marketing Intelligence & Planning, 39(1), pp.91~108 (2020)
  41. Khare, A., "Influence of celebrities and online communities on Indian consumers’ green clothing involvement and purchase behaviour", Journal of Fashion Marketing & Management, 26(4), pp.679~699 (2022)[DOI]
  42. Ki, C. W., "Investigating the mechanism through which consumers are “inspired by” social media influencers and “inspired to” adopt influencers’ exemplars as social defaults", Journal of Business Research, 144, pp.264~277 (2022)[DOI]
  43. Kim, A. J., "Power of consumers using social media", Computer in Human Behaviour, 58, pp.98~108 (2016)[DOI]
  44. Kim, J., "How social capital impacts the purchase intention of sustainable fashion products", Journal of Business Research, 117, pp.596~603 (2020)[DOI]
  45. Kim, D. Y., "Influencer advertising on social media", Journal of Business Research, 130, pp.405~415 (2020)[DOI]
  46. Kim, J., "Influence of integration on interactivity in social media luxury brand communities", Journal of Business Research, 99, pp.422~429 (2019)
  47. Kim, J., "The effects of Instagram social capital, brand identification and brand trust on purchase intention for small fashion brands", Journal of Fashion Marketing & Management (2023)[DOI]
  48. Knupfer, H., "From social media diet to public riot? Engagement with “Greenfluencers” and young social media users’ environmental activism", Computers in Human Behaviour, 139, pp.107527~ (2023)[DOI]
  49. Kong, H. M., "Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands", Journal of Business Research, 131, pp.640~651 (2020)
  50. Kong, H. M., "Sustainability and social media communication: How consumers respond to marketing efforts of luxury and non-luxury fashion brands", Journal of Business Research, 131, pp.640~651 (2021)[DOI]
  51. Leban, M., "Constructing personas: How high-net-worth social media influencers reconcile ethicality and living a luxury lifestyle", Journal of Business Ethic, 169(2), pp.225~239 (2021)[DOI]
  52. Lehew, M. L. A., "Investigating consumption practices of sustainable fashion bloggers", 3rd SCORAI Conference (2018), Copenhagen Business School
  53. Lehew, M. L. A., "Dissemination of textile and apparel environment information on Facebook", Sustainability in Fashion Conference (2020)
  54. Lim, H., "Maximizing rewards, minimizing clothes", International Textile and Apparel Association Annual Conference Proceedings, 76(1), pp.1~3 (2019)
  55. Lim, H., "You shall (not) fear", Journal of Fashion Marketing & Management, 21(4), pp.628~644 (2019)[DOI]
  56. Luo, S., "Gen Y consumer perceptions of web-based sustainability communications – The case of luxury fashion", Journal of Strategic Marketing, pp.1~17 (2022)[DOI]
  57. Maares, P., "The labour of visual authenticity on social media: Exploring producers’ and audiences’ perceptions on Instagram", Poetics, 84, pp.101502~ (2021)[DOI]
  58. "Can social media’s new deinfluencing trend really encourage us to buy less stuff?" (2023)[URL]
  59. Mayring, P., (2003), Beltz Verlag
  60. McKeown, C., "Taking sustainable fashion mainstream", Journal of Consumer Behaviour, 18(5), pp.406~414 (2019)[DOI]
  61. McNeill, L., "Sustainable fashion consumption and the fast fashion conundrum", International Journal of Consumer Studies, 39(3), pp.212~222 (2015)[DOI]
  62. Mishra, R., "Consumer decision-making in omnichannel retailing", International Journal of Consumer Studies, 45(2), pp.147~174 (2021)[DOI]
  63. Modi, D., "Social media analysis of consumer opinion on apparel supply chain transparency", Journal of Fashion Marketing & Management, 25(3), pp.465~481 (2021)[DOI]
  64. Mohammad, J., "Mindful consumption of second-hand clothing: The role of eWOM, attitude and consumer engagement", Journal of Fashion Marketing & Management, 25(3), pp.482~510 (2021)[DOI]
  65. "Ultra-fast fashion is eating the world" (2021)[URL]
  66. Naeem, M., "Developing UGC social brand engagement model", Journal of Consumer Behaviour, 20(2), pp.426~439 (2021)[DOI]
  67. O‘Conner, A. M., "Conducting systematic reviews for intervention questions", Zoonoses and Public Health, 61(S1), pp.28~38 (2014)[DOI]
  68. O’Connor, C., "Intercoder reliability in qualitative research: Debates and practical guidelines", International Journal of Qualitative Methods, 19, pp.1~13 (2020)[DOI]
  69. Okazaki, S., "Sneaking the dark side of brand engagement into Instagram: The dual theory of passion", Journal of Business Research, 130, pp.493~505 (2021)[DOI]
  70. Orminski, J., "#sustainablefashion a conceptual framework for sustainable fashion discourse on Twitter", Environmental Communication, 15(1), pp.115~132 (2020)
  71. Parschen, J., "#buynothingday: Investigating consumer restraint using hybrid content analysis of Twitter data", European Journal of Marketing, 54(2), pp.327~350 (2020)
  72. "The wonders of Greta Thunberg" (2021)[URL]
  73. Paul, J., "The art of writing a literature review", International Business Review, 29(4), pp.101717~ (2020)[DOI]
  74. Perez, A., "Garment label design and companion information to communicate fashion sustainability issues to young consumers", Journal of Visual Communication Research, 52(3), pp.114~139 (2018)
  75. "Social media fact sheet" (2021)[URL]
  76. Phaneuf, A., "Social commerce 2021", The Business Insider, ~ (2021)
  77. Philip, R. S., "Planned fashion obsolescence in light of supply chain uncertainty", Academy of Strategic Management Journal, 19(1), pp.1~18 (2020)
  78. Portway, S., "Climate justice isn’t sexy: The double failure of sustainable fashion marketing and activism", Fashion, Style and Popular Culture, 6(1), pp.49~67 (2020)
  79. Puspita, H., "An explorative study and comparison between companies’ and customers’ perspectives in the sustainable fashion industry", Journal of Global Fashion Marketing, 12(2), pp.133~145 (2021)[DOI]
  80. Quelhas-Brito, P., "Diffusing fashion information by social media fashion influencers: Understanding antecedents and consequences", Journal of Fashion Marketing & Management, 24(2), pp.137~152 (2002)
  81. Ramadan, Z., "Typology of social media followers: The case of luxury brands", Marketing Intelligence & Planning, 36(5), pp.558~571 (2018)
  82. Ramjaun, T., "The Sustainability Debate", pp.205~220 (2021), Emerald
  83. Roncha, A., "How TOMS’ “One day without shoes” campaign brings stakeholders together and co-creates value for the brand using Instagram as a platform", Journal of Fashion Marketing & Management, 20(3), pp.300~321 (2016)[DOI]
  84. Rosenbaum, M. S., "The benefits and pitfalls of contemporary pop-up shops", Business Horizons, 64(1), pp.93~106 (2021)[DOI]
  85. Salem, S. F., "Personality traits and social media as drivers of word-ofmouth towards sustainable fashion", Journal of Fashion Marketing & Management, 25(1), pp.24~44 (2021)[DOI]
  86. Septitano, F., "Distinctive effects of pride and gratitude appeals on sustainable luxury brands", Journal of Business Ethics, 169(2), pp.211~224 (2021)[DOI]
  87. Shrivastava, A., "Sustainability through online renting clothing", Journal of Cleaner Production, 178, pp.123772~ (2021)[DOI]
  88. "Influencers can combat fast fashion’s toxic trend" (2018)[URL]
  89. Siregar, Y., "Disrupting the fashion retail journey: Social media and Gen Z’s fashion consumption", International Journal of Retail & Distribution Management, 51(7), pp.862~875 (2023)[DOI]
  90. Sobuj, M., "Factors influencing eco-friendly apparel purchase behavior of Bangladeshi young consumers", Research Journal of Textile and Apparel, 25(2), pp.139~157 (2021)[DOI]
  91. Stechemesser, K., "Carbon accounting", Journal of Cleaner Production, 36, pp.17~38 (2012)[DOI]
  92. Strähle, J., "Green fashion retail" (2017), Springer
  93. Sun, Y., "Who are social media influencers for luxury fashion consumption of the Chinese Gen Z? Categorisation and empirical examination", Journal of Fashion Marketing & Management, 26(4), pp.603~621 (2021)[DOI]
  94. Testa, D. S., "Engaging consumers with sustainable fashion on Instagram", Journal of Fashion Marketing & Management, 25(4) (2021)[DOI]
  95. Torres, P., "Antecedents and outcomes of digital influencer endorsement", Psychology & Marketing, 36(12), pp.1267~1276 (2019)[DOI]
  96. "The 17 sustainable development goals" (2023)[URL]
  97. Urminova, M., "Innovative approaches in marketing communication in sustainable fashion business", European Conference on Innovation and Entrepreneurship (2020)
  98. Vazquez, D., "Examining the influence of user-generated content on the fashion consumer online experience", Journal of Fashion Marketing & Management, 25(3), pp.528~547 (2021)[DOI]
  99. Vasquez, D., "Investigating narrative involvement, parasocial interactions, and impulse", International Journal of Information Management, 53, pp.102135~ (2020)
  100. Vehmas, K., "Consumer attitudes and communication in circular fashion", Journal of Fashion Marketing & Management, 22(3), pp.286~300 (2018)[DOI]
  101. Viciunaite, V., "Communicating sustainable business models to consumers", Organization & Environment, 35(2), pp.1~19 (2020)[DOI]
  102. Vincent, R. L., "Luxury for hire", Australasian Marketing Journal, 29(4), pp.306~319 (2021)[DOI]
  103. Vladimirova, K., "Consumption corridors in fashion", Sustainability: Science, Practice & Policy, 17(1), pp.103~117 (2021)[DOI]
  104. Vladimirova, K., "Fashion consumption during COVID-19: Comparative analysis of changing practices across nine countries", Journal of Cleaner and Responsible Consumption, 5, pp.100056~ (2021)
  105. Wallace, E., "Facebook and luxury fashion brands", Journal of Fashion Marketing & Management, 24(4), pp.571~588 (2020)[DOI]
  106. Wang, P., "Digital influencers, social power and consumer engagement in social commerce", Internet Research, 33(1), pp.178~207 (2023)[DOI]
  107. Wiedmann, K. -P., "Attractiveness, trustworthiness and expertise – social influencers’ winning formula?", Journal of Product & Brand Management, 30(5), pp.707~725 (2021)[DOI]
  108. "Influencer marketing’s surprising rise of the “everyperson”" (2021)[URL]
  109. Yan, S., "Sustainable knowledge from consumer perspective addressing microfibre pollution", Journal of Fashion Marketing & Management, 24(3), pp.437~454 (2020)[DOI]
  110. Yan, Y., "The globalization of beauty: How is ideal beauty influenced by globally published fashion and beauty magazines?", Journal of Intercultural Communication Research, 43(3), pp.194~214 (2014)[DOI]
  111. Youn, C., "Semantic network analysis to explore the concept of sustainability in the apparel and textile industry", Sustainability, 13(7), pp.3813~3830 (2021)[DOI]
  112. Yuan, C., "Factors influencing parasocial relationship in the virtual reality shopping environment", Asia Pacific Journal of Marketing & Logistics, 35(2), pp.398~413 (2023)[DOI]
  113. Zafar, A. U., "Do digital celebrities’ relationships and social climate matter?", Internet Research, 30(6), pp.1731~1762 (2020)[DOI]
  114. Zhang, X., "How virtual social capital affects behavioural intention of sustainable clothing consumption pattern in developing economies", Resources, Conservation & Recycling, 170, pp.105616~ (2021)[DOI]
  115. Zhao, L., "Social media and Chinese consumers’ environmentally sustainable apparel purchase intentions", Asia Pacific Journal of Marketing & Logistics, 31(4), pp.855~874 (2019)[DOI]
  116. Zhou, S., "Social media influencers’ narrative strategies to create eWOM", International Journal of Information Management, 59, pp.102293~ (2021)[DOI]
  117. Zollo, L., "Unpacking the relationship between social media marketing and brand equity", Journal of Business Research, 117, pp.256~267 (2020)[DOI]

관련 논문AI추천

이 간행물의 다른 논문 (6건)